I purchased their food processor and the lid gets stuck and it is impossible to remove leaving many ruined dinner plans. They have no customer service.
Search and you will find hundreds of people with the same problem unable to get any help for this ripoff.
I just bought at Canadian Tire last week a Hamilton Beach electric kettle with temperature control and boil water only once inside to see if my product wasn't defective and even removed completely the water inside to let the bottom of the kettle dry and everything seems to work fine at first and because of the company long warranty of 5 years i presumed that the kettle would work fine for at least a couple of years, then 2 days later as i was going to poor water inside again to try it out for the second time i noticed a few spots of rust inside. Because i already thrown the receipt and the box away i doubt it that they will give me my money back. Only 3 days after buying the kettle i went to canadian tire to explain myself to the manager working in the appliances section and she was nice enough to exchange it for me, therefore thinking to myself that i didn't want to face the same ordeal again with the same kettle, then i asked her to open the retail box in front of me right off the shelve to verify the quality, sure enough the other one had already small spots of rust starting to grow inside the unit. Very pissed off about Hamilton Beach and will never buy any their product again and the model is the one that has 4 different temperature settings. Years ago i did buy stainless steel kettles and other products made with that material and they were wayyy more rust resistant with a stainless steel of much higher quality, which is only 18/8 grade these days and much more prone to rust. They only reason why companies like hamilton beach are selling cheaper grade stainless steel today is for profits$$$ only, knowing very wellthat you'll have to spend between $40 to $100 for the kettlt and having to replace it within a couple of months and if you're lucky enough it might last you the all year but that 's usually means that the inside of the kettle will be rusted all over. Just to make sure that i was right with my suspicions i went directly to talk to a few store managers and sure enough they all admitted that this year(2016) is by far the worst year they never had for returns of electric kettles and one manager in particular told me that it doesn't really matter if you're buying a $40 or $150 kettle today because they are all built in purpose to fail within less than a year.
Bought a Hamilton Beach m/ wave. About 11 months or so. later, noticed that the inside of the M/wave was rusting out, and the wave guide cover had a burn mark in .the middle. The wave guide protects you from the radation that the over puts out. Called Hamilton Beach, they said since i coulton find my receipt that i was out of luck. I told them i sent that warranty card in to them They said they dont keep those cards.I said m/waves last 8/ 10 years and this one is rusting out and i cant user it. They said TOUGH LUCK" After talking to four of those ruide IDIOTS, I called corp office. Told lady what was going on.She said" I will refund your $79.95. I SAID FINE/ THANK YOU. Than about 2/3 weeks later, i get a call from some dip wad sayig NO, i will get only 50% of my money back, at TODAY'S price. Changed their story. They told me to write down numbers on the back of the oven and send it to them. Almost 3 months went by, than i get a call saying that they needed DIFFERENT anumbers on the back of oven sent to them.BY MAIL. Couldnt take the d**n numbers over the phone. That was OVER a month ago. STILL NO REPLY/ MONEY.Than they said it could take another 6- 8 weeks. That will be going into 5 months to get my money, IF they send it at all. Im sure they will come up with some excuse.PLEASE DONT BUY A HAMILTON BEACH M/ WAVE . IN MY OPINION, I think these losers area bunch of crooks/ shysters. I seen other comments on their web site complaining about bad m/ wave ovens from them. If they have the gall to reply to this complaint, trust me, it will be all LIES.
Hamilton Beach Brands, Inc. Reviews
I purchased their food processor and the lid gets stuck and it is impossible to remove leaving many ruined dinner plans. They have no customer service.
Search and you will find hundreds of people with the same problem unable to get any help for this ripoff.
I just bought at Canadian Tire last week a Hamilton Beach electric kettle with temperature control and boil water only once inside to see if my product wasn't defective and even removed completely the water inside to let the bottom of the kettle dry and everything seems to work fine at first and because of the company long warranty of 5 years i presumed that the kettle would work fine for at least a couple of years, then 2 days later as i was going to poor water inside again to try it out for the second time i noticed a few spots of rust inside. Because i already thrown the receipt and the box away i doubt it that they will give me my money back. Only 3 days after buying the kettle i went to canadian tire to explain myself to the manager working in the appliances section and she was nice enough to exchange it for me, therefore thinking to myself that i didn't want to face the same ordeal again with the same kettle, then i asked her to open the retail box in front of me right off the shelve to verify the quality, sure enough the other one had already small spots of rust starting to grow inside the unit. Very pissed off about Hamilton Beach and will never buy any their product again and the model is the one that has 4 different temperature settings. Years ago i did buy stainless steel kettles and other products made with that material and they were wayyy more rust resistant with a stainless steel of much higher quality, which is only 18/8 grade these days and much more prone to rust. They only reason why companies like hamilton beach are selling cheaper grade stainless steel today is for profits$$$ only, knowing very wellthat you'll have to spend between $40 to $100 for the kettlt and having to replace it within a couple of months and if you're lucky enough it might last you the all year but that 's usually means that the inside of the kettle will be rusted all over. Just to make sure that i was right with my suspicions i went directly to talk to a few store managers and sure enough they all admitted that this year(2016) is by far the worst year they never had for returns of electric kettles and one manager in particular told me that it doesn't really matter if you're buying a $40 or $150 kettle today because they are all built in purpose to fail within less than a year.
Bought a Hamilton Beach m/ wave. About 11 months or so. later, noticed that the inside of the M/wave was rusting out, and the wave guide cover had a burn mark in .the middle. The wave guide protects you from the radation that the over puts out. Called Hamilton Beach, they said since i coulton find my receipt that i was out of luck. I told them i sent that warranty card in to them They said they dont keep those cards.I said m/waves last 8/ 10 years and this one is rusting out and i cant user it. They said TOUGH LUCK" After talking to four of those ruide IDIOTS, I called corp office. Told lady what was going on.She said" I will refund your $79.95. I SAID FINE/ THANK YOU. Than about 2/3 weeks later, i get a call from some dip wad sayig NO, i will get only 50% of my money back, at TODAY'S price. Changed their story. They told me to write down numbers on the back of the oven and send it to them. Almost 3 months went by, than i get a call saying that they needed DIFFERENT anumbers on the back of oven sent to them.BY MAIL. Couldnt take the d**n numbers over the phone. That was OVER a month ago. STILL NO REPLY/ MONEY.Than they said it could take another 6- 8 weeks. That will be going into 5 months to get my money, IF they send it at all. Im sure they will come up with some excuse.PLEASE DONT BUY A HAMILTON BEACH M/ WAVE . IN MY OPINION, I think these losers area bunch of crooks/ shysters. I seen other comments on their web site complaining about bad m/ wave ovens from them. If they have the gall to reply to this complaint, trust me, it will be all LIES.