We did hotel reservation through halalbooking.com at altis hotel in turkey. halalbooking website clearly states "short trunks" is not allowed in hotel premises and beaches for men and modest dress code is compulsary when we travelled overseas to check in.
It turned out to be totally misleading. Before we checked in in altis hotel we walked around and realized hotel doesnt enforce any dress code at all. We mentioned it to hotel management and receptionist and they said there is nothing they can do it about and we have to contact halalbooking.com
We said we cant check in since it doesn't enforce the dress codes it says it does on the website, and they said they will refund the payment after we contact halalbooking.com. We tried reach them same day, no sucess at all. Emailed them no response for more than 48 hours.
Finally halalbooking gets back to us after 48 hours and was trying to come up with different kind of bazaar style reasons not to refund us the payment. I got hold of hotel management team and she was upset at halalbooking.com for misleading information about their hotel on halalbooking portal.
She urged their contact person in halalbooking to review it and take that info off the their website since they dont have any compulsary dress code in their beaches. After this incident halalbooking ensured me they will take care of refund. 1 day passed i received email that they would refund 4 days ,wont refund remaining 3 days..
I contacted halalbooking and altis hotel again and this time they decided to refund 5 days ,holding back 2 days of stay.
Halalbooking is run by couple of con man their adress shows they are in 125 city road london, which is virtual business adress. They dont even locate there physically. Their office is in istanbul turkey. We have provided halalbooking screenshot from theirwebsite and hotel clearly stated that its wrong misleading information about their dress code application.
They yet to refund us the payment they took for service they never provided..STAY AWAY....LET OTHER CUSTOMERS KNOW ABOUT THEIR BUSINESS PRACTICE.
HalalBooking Reviews
We did hotel reservation through halalbooking.com at altis hotel in turkey. halalbooking website clearly states "short trunks" is not allowed in hotel premises and beaches for men and modest dress code is compulsary when we travelled overseas to check in.
It turned out to be totally misleading. Before we checked in in altis hotel we walked around and realized hotel doesnt enforce any dress code at all. We mentioned it to hotel management and receptionist and they said there is nothing they can do it about and we have to contact halalbooking.com
We said we cant check in since it doesn't enforce the dress codes it says it does on the website, and they said they will refund the payment after we contact halalbooking.com. We tried reach them same day, no sucess at all. Emailed them no response for more than 48 hours.
Finally halalbooking gets back to us after 48 hours and was trying to come up with different kind of bazaar style reasons not to refund us the payment. I got hold of hotel management team and she was upset at halalbooking.com for misleading information about their hotel on halalbooking portal.
She urged their contact person in halalbooking to review it and take that info off the their website since they dont have any compulsary dress code in their beaches. After this incident halalbooking ensured me they will take care of refund. 1 day passed i received email that they would refund 4 days ,wont refund remaining 3 days..
I contacted halalbooking and altis hotel again and this time they decided to refund 5 days ,holding back 2 days of stay.
Halalbooking is run by couple of con man their adress shows they are in 125 city road london, which is virtual business adress. They dont even locate there physically. Their office is in istanbul turkey. We have provided halalbooking screenshot from theirwebsite and hotel clearly stated that its wrong misleading information about their dress code application.
They yet to refund us the payment they took for service they never provided..STAY AWAY....LET OTHER CUSTOMERS KNOW ABOUT THEIR BUSINESS PRACTICE.