I went to H&H tire on Thursday November 6th 2015 to have my back tires repaired because I picked up two nails when I went by a construction crew. .They were leaking air so they needed a plug. The Owner Hamid was pollite at first. They removed my back tires from my 2001 Isuzu Rodeo, plug the tires and remounted them and told me they were safe and repaired properly I payed him 20$ for the repair and Tipped Him $5 because I'm a nice guy or Stupid. I drove home that night and the next morning the left drives side Tire was flat.
I called them and explained and I aired the tire up with a portable air pump. (Note: I did take photographs and Video). I work in Television. After I arrived the employee named Song began to remove the lug bolts and could not get them off with the impact wrench because they torqued them to tight. I knew from experience what was about to happen. I told the owner Hamid and Sondg that you cannot torque Lug Nuts with an impact hammer because they will snap the Lug Stud right off which is exactly what happened. I told the owner you are not supposed to tighten the Lug nits down this way by law, they must be tightened by hand witha wrench. He proceeded to tell me there is a new law in place that forces them to use an impact hammer? He then went to an automotive store to purchase new Lug Studs and returned.
They proceeded to remount the tire and Lug Nuts with the same procedures. They also did not replace my original Custom Lug Nuts for my Custom aluminum Wheels. Not being able to speak much english (As Usual) he said that was all they had? They mounted the Tire and I went for a drive to make sure the repair was done properly and my Wheel Almost feel off the vehicle and almost caused an accident while I was driving. I was strandand and of Course my cell phone went dead. I went into a chinese resturaunt to borrow the phone and they could not speak one word of English (Is everyone starting to get the picture here?) I took a chance and drove the vehicle back to H&H Tire in Rancho Cordova, and barely made it. I told Hamid the issue and they were puzzled.
These guys are total amautures working on individuals cars with no special training or certificates but I was stranded and it was getting late at night. Hamid then instructed Song to remove the tire again and guess what happened (The Million dollar question, thats right the Lug Studs broke again. These guys are idiots!!!! he then runs back to another Auto Parts store and when he returns he tells me the Lug Studs he purchased before were not good ones they were from china (Go Figure) and said the new ones were the good ones, (While didn't he purchase them from the start, I guess putting my life in dangeer as my tires fall off the freeway didn't cross his mind, I am still being pollite but getting perturbed.
They remounted the Stud Bolts again and remounted my tire, with lame lug nuts. Smiling the whole time. As I drove off the tire once again was wobbling and now I was getting a very loud scraping sound from my Rotor. Yes I know as you are reading you are thinking the exact same thing (Frickin Losers!) I pull and they once again remove the tire (I filmed All this by the Way make sure you always Do!!!) Song tries to repair the issue, my brakes and bent and falling apart. They tell me they do not have the capability to repair it and it wasn't there problem anymore , (Ok time to get pissed) Hamid tells me to take my vehicle the next day down the street to US Automotive and speak to Victor, He told me to have Victor Call him. (Hamid.) I attempt to take my Vehicle but I can no longer drive it.
I call on the phone and they basically tell me to kiss there a*s! Can you Believe this I explain to this foll I work for the News Stations and if he does not rectify this matter it will definetly impact his business but honestly this guy is an Idiot Funny thing He aslo Claimed to be a Christian Wow, I am a Christian man who Loves God and Christ and is Honest How dare he. So as it sits my Vehicle cannot Move, I will have to have it towed and repaired I know from the damages it with be in the Hundreds and I cannot drive to work this is my only Vehicle. Consumers Beware Do Not Take Your Vehicle to these Idiots they are Scammers, Unprofessionals, They have no regard for Public Safety, ALL THIS OVER A PLUGGED TIRE!!!!ALL THESE STATEMENTS ARE TRUE AND FACTUAL! PROTECT YOURSELVES GO TO FIRESTONE OR A REPUTABLE DEALER! VIDEO TAPE EVERYTHING! DO NOT GO TO H&H TIRE AND DO NOT DO BUSINESS WITH HAMID PERIOD.
H & H Tire Reviews
I went to H&H tire on Thursday November 6th 2015 to have my back tires repaired because I picked up two nails when I went by a construction crew. .They were leaking air so they needed a plug. The Owner Hamid was pollite at first. They removed my back tires from my 2001 Isuzu Rodeo, plug the tires and remounted them and told me they were safe and repaired properly I payed him 20$ for the repair and Tipped Him $5 because I'm a nice guy or Stupid. I drove home that night and the next morning the left drives side Tire was flat.
I called them and explained and I aired the tire up with a portable air pump. (Note: I did take photographs and Video). I work in Television. After I arrived the employee named Song began to remove the lug bolts and could not get them off with the impact wrench because they torqued them to tight. I knew from experience what was about to happen. I told the owner Hamid and Sondg that you cannot torque Lug Nuts with an impact hammer because they will snap the Lug Stud right off which is exactly what happened. I told the owner you are not supposed to tighten the Lug nits down this way by law, they must be tightened by hand witha wrench. He proceeded to tell me there is a new law in place that forces them to use an impact hammer? He then went to an automotive store to purchase new Lug Studs and returned.
They proceeded to remount the tire and Lug Nuts with the same procedures. They also did not replace my original Custom Lug Nuts for my Custom aluminum Wheels. Not being able to speak much english (As Usual) he said that was all they had? They mounted the Tire and I went for a drive to make sure the repair was done properly and my Wheel Almost feel off the vehicle and almost caused an accident while I was driving. I was strandand and of Course my cell phone went dead. I went into a chinese resturaunt to borrow the phone and they could not speak one word of English (Is everyone starting to get the picture here?) I took a chance and drove the vehicle back to H&H Tire in Rancho Cordova, and barely made it. I told Hamid the issue and they were puzzled.
These guys are total amautures working on individuals cars with no special training or certificates but I was stranded and it was getting late at night. Hamid then instructed Song to remove the tire again and guess what happened (The Million dollar question, thats right the Lug Studs broke again. These guys are idiots!!!! he then runs back to another Auto Parts store and when he returns he tells me the Lug Studs he purchased before were not good ones they were from china (Go Figure) and said the new ones were the good ones, (While didn't he purchase them from the start, I guess putting my life in dangeer as my tires fall off the freeway didn't cross his mind, I am still being pollite but getting perturbed.
They remounted the Stud Bolts again and remounted my tire, with lame lug nuts. Smiling the whole time. As I drove off the tire once again was wobbling and now I was getting a very loud scraping sound from my Rotor. Yes I know as you are reading you are thinking the exact same thing (Frickin Losers!) I pull and they once again remove the tire (I filmed All this by the Way make sure you always Do!!!) Song tries to repair the issue, my brakes and bent and falling apart. They tell me they do not have the capability to repair it and it wasn't there problem anymore , (Ok time to get pissed) Hamid tells me to take my vehicle the next day down the street to US Automotive and speak to Victor, He told me to have Victor Call him. (Hamid.) I attempt to take my Vehicle but I can no longer drive it.
I call on the phone and they basically tell me to kiss there a*s! Can you Believe this I explain to this foll I work for the News Stations and if he does not rectify this matter it will definetly impact his business but honestly this guy is an Idiot Funny thing He aslo Claimed to be a Christian Wow, I am a Christian man who Loves God and Christ and is Honest How dare he. So as it sits my Vehicle cannot Move, I will have to have it towed and repaired I know from the damages it with be in the Hundreds and I cannot drive to work this is my only Vehicle. Consumers Beware Do Not Take Your Vehicle to these Idiots they are Scammers, Unprofessionals, They have no regard for Public Safety, ALL THIS OVER A PLUGGED TIRE!!!!ALL THESE STATEMENTS ARE TRUE AND FACTUAL! PROTECT YOURSELVES GO TO FIRESTONE OR A REPUTABLE DEALER! VIDEO TAPE EVERYTHING! DO NOT GO TO H&H TIRE AND DO NOT DO BUSINESS WITH HAMID PERIOD.