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report scam| Country | United States |
| State | Florida |
| City | Doral |
| Website | http://gunmagwarehouse.com |
Ordered 2 mags 3 weeks to ship don't waste your time really.
Placed $100+ order in early March. Order still not shipped and now mid-March. Wrote them and received email stating my order would ship that day and I would receive email with tracking number. Has been 3 days. Contacted them again. No response. No shipment of my order. AND THEY CHARGED MY CREDIT CARD IMMEDIATELY AFTER PLACING THE ORDER.
The processing and shipment of my first and only order was very, very slow. Upon receipt, I discovered they shipped incorrect magazines. I kindly notified them of the mistake and I was dismayed at their weak customer service. I was told they would send me a prepaid label for return of the two magazines and once they received the incorrect item, they would send out the correct item that I ordered. After the long wait for the first order, now I have to wait once again for them to correct their mistake. It seems foolish to loose a customer over a $30 order that they failed to fulfill correctly.
I will make sure all my fellow armed citizens know who they shouldn't rely on.
Having done business with this company in the past, I purchased a new Kimber Micro 380 and wanted to buy extra magazines for it. I put "Kimber Micro 380 magazines" in their site search engine and if gave me an aftermarket 380 magazine so I bought 2 of them. When they arrived I opened both packages, took a sticker off the side of the magazine inserted it in the gun and it didn’t lock up; it’s the wrong magazine.
Well no problem, on their home page they state a no hassle return within 60 days so I called them for return instructions and said I don’t feel responsible for the postage since it was a failure of your web site that I have the wrong magazine. They said that if I opened the package and took the sticker off the magazine, I could not return it, even though I can replace the sticker as though it was never removed.
How could I possibly know the magazine their site told me was the correct magazine wasn’t? I called my credit card company and filed a dispute which they consider resolved.
This company, in my experience, is very dangerous to do business with.
Purchased 2 magazines from Gunmagwarehouse 2 days later had $2000 fraud charge show up on my credit card. Beware!!!!!!!!!!!!!!!!
Purchased magazines twice now and both times they were shipped right away with good tracking numbers. I received my magazines in just a couple of days and the product seems pretty decent. I am new to this hobby so I have been buying from different vendors online and this one has been the best for getting my order out and sending invoice, shipping info, etc. So far so good!
Mike
Having done business with this company in the past, I purchased a new Kimber Micro 380 and wanted to buy extra magazines for it. I put "Kimber Micro 380 magazines" in their site search engine and if gave me an aftermarket 380 magazine so I bought 2 of them. When they arrived I opened both packages, took a sticker off the side of the magazine inserted it in the gun and it didn’t lock up; it’s the wrong magazine.
Well no problem, on their home page they state a no hassle return within 60 days so I called them for return instructions and said I don’t feel responsible for the postage since it was a failure of your web site that I have the wrong magazine. They said that if I opened the package and took the sticker off the magazine, I could not return it, even though I can replace the sticker as though it was never removed.
How could I possibly know the magazine their site told me was the correct magazine wasn’t? I called my credit card company and filed a dispute which they consider resolved.
This company, in my experience, is very dangerous to do business with.