We have sold on Groopdealz for about 2 years now and haven't had any problems. Starting April 2018, the company hasn't paid us on time, after the deals have completed and tracking showing "delivered." We emailed customer service and were passed along to Holly in Accounting. Holly apparently is the COO of the company, ignored all our emails. We had to then emailed "accounting", who also ignored us for a week at a time. When they did respond, they advised us to see an attachment that couldn't OPEN. Then they ignored us again for weeks.
Their excuse to another seller's review here is that they switched to Dwolla and blamed Dwolla for the auto-pay that they cannot control. That is not the case. Jane also uses Dwolla, but noone has a problem with Jane.
We have an email screen shot from Holly that the funds should be direct deposited and Dwolla is not involved.
Do not sell with Groopdealz! Unless you have time to chase them for your money when you shouldn't have. Their business only exists because of sellers like US. They do not put out $ for inventory nor hold inventory nor put in the leg work of shipping the products to consumers. They are just a third party who already has a smaller customer base compared to Ebay and Amazon and Jane, who never rips off their sellers.
Use them if you want to get rid of excess inventory and don't care when you will see your money. And their traffic is not that great to make it worth while having to go through the trouble.
Beware of this company! If you are a seller please do not sell with this company. You will never see your money. Groopdealz owes me nearly $1,000 for deals I have run and I have emailed everyone on their team that I possibly can. They will respond with a "we are looking into it" response, but then nothing after that. Emails will then go unanswered no matter how many you send. There are so many other professional deal/boutique sites out there to sell with who care about their vendors and the business you bring to them. Any of them would be a better choice than Groopdealz.
Just a heads up to anyone out there who is contemplating becoming a vendor on Groopdealz/Eleventh Avenue or has been contacted to become one.
I WOULD NOT suggest it whatsoever. Do not fall for it and their spiel. I sell on several of the daily deal sites, and Groopdealz is the only one i have ever had any issue with. They do not send payments on time, their accounting department never responds to emails or voicemails, and they are completely unprofessional. They owe me a lot of money, and fail to pay. They are ripping off their vendors, and then the vendor gets customers emailing angry when they don't receive their order. This looks horrible on the vendors reputation, when in reality it is Groopdealz because they won't pay. Their customer service doesn't know that payments aren't being sent so they make you look like the bad guy.
GroopDealz Reviews
DO NOT PAY
I also have ran a deal with groopdealz and it has been months with no payment.
DO NOT SELL FOR THEM!!
We have sold on Groopdealz for about 2 years now and haven't had any problems. Starting April 2018, the company hasn't paid us on time, after the deals have completed and tracking showing "delivered." We emailed customer service and were passed along to Holly in Accounting. Holly apparently is the COO of the company, ignored all our emails. We had to then emailed "accounting", who also ignored us for a week at a time. When they did respond, they advised us to see an attachment that couldn't OPEN. Then they ignored us again for weeks.
Their excuse to another seller's review here is that they switched to Dwolla and blamed Dwolla for the auto-pay that they cannot control. That is not the case. Jane also uses Dwolla, but noone has a problem with Jane.
We have an email screen shot from Holly that the funds should be direct deposited and Dwolla is not involved.
Do not sell with Groopdealz! Unless you have time to chase them for your money when you shouldn't have. Their business only exists because of sellers like US. They do not put out $ for inventory nor hold inventory nor put in the leg work of shipping the products to consumers. They are just a third party who already has a smaller customer base compared to Ebay and Amazon and Jane, who never rips off their sellers.
Use them if you want to get rid of excess inventory and don't care when you will see your money. And their traffic is not that great to make it worth while having to go through the trouble.
Beware of this company! If you are a seller please do not sell with this company. You will never see your money. Groopdealz owes me nearly $1,000 for deals I have run and I have emailed everyone on their team that I possibly can. They will respond with a "we are looking into it" response, but then nothing after that. Emails will then go unanswered no matter how many you send. There are so many other professional deal/boutique sites out there to sell with who care about their vendors and the business you bring to them. Any of them would be a better choice than Groopdealz.
Just a heads up to anyone out there who is contemplating becoming a vendor on Groopdealz/Eleventh Avenue or has been contacted to become one.
I WOULD NOT suggest it whatsoever. Do not fall for it and their spiel. I sell on several of the daily deal sites, and Groopdealz is the only one i have ever had any issue with. They do not send payments on time, their accounting department never responds to emails or voicemails, and they are completely unprofessional. They owe me a lot of money, and fail to pay. They are ripping off their vendors, and then the vendor gets customers emailing angry when they don't receive their order. This looks horrible on the vendors reputation, when in reality it is Groopdealz because they won't pay. Their customer service doesn't know that payments aren't being sent so they make you look like the bad guy.