It is true that we publicly blacklist customers. But we only do this in case of chargebacks where the customer threatens to destroy our company.
Some chargebacks are mistakes and we are able to settle the matter. Some people file chargebacks for no good reason, and when we ask them to explain why they kept the products (in case we can prove this with a signed-for-delivery), why they never contacted us but simply filed a chargeback, they threaten us with things like libeling us online (such as on this webpage). Other threaten us with "shutting you down" via "authorities" etc.
We then we warn such customers that our T&C (which they have to explicitly agree to before they place their order) says that fraudulent chargebacks, especially when combined with severe threats will result in public blacklisting. When those customers respond with something like: "I don't care what you do but I will do my very best to get you guys out of business!", we indeed publicly and permanently blacklist those customers in such a manner that anyone searching for their name will be able to find our blacklisting.
However, we never make phone calls except in cases when we can not reach the customer by email and we suspect the chargeback was made by mistake and we want to settle the matter without blacklisting. We also never demand "100,000 dollars", except in cases where the customer has proceeded in violating further clauses of our T&C, such as making false claims of criminal activities towards US authorities. In that case indeed, we ask for a refundable deposit for our legal representation. But only when we can prove in a US court of Law that the customer has made themselves guilty of criminal libel.
Nearly all online stores silently accept fraud. 2 to 4% of the population are on the psychopathic spectrum, say psychiatrists and the DSM manual. We have tens of thousands of customers per year. Only 1% of our psychopathic customers steal from us. The remaining 99% psychopathic customers do not cause us any trouble. We think that the best defense against those remaining 1% of psychopathic customers is to give them a good dose of their own medicine. They libel us online: We expose them as the crooks they are. If you read this and you have the habit of filing fraudulent chargebacks: You have been warned. You will find yourself exposed - forever - for anyone searching for your name or the name of the company you own. No amount of threats, no amount of lies online is going to change that, or make us change our mind.
I purchased a dermal roller from website owndoc.com. About one year later I notice a charge on my paypal that I never remembered making. I put in a request to get the information on the charge from PayPal . Within a day I receive an email from this woman Sarah Vaughter who is apparently the owner of this company. The email csays I am a "fraudlater" among other things and says I now owe this company 100k in legal fees for "fraud". I emailed back I didn't even know who she was. She ramped up the threats and posted my Facebook profile picture on one of her websites as "owing 100,000 due to fraud" against her company! She even posted my mailing address from my order and all personal info she could find on me like my place of employment. Once I figured out what was going on I apologized in an email said I made a mistake and I would let PayPal know that the charge was correct. This was not good enough for Sarah Vaughter I received over 20 harassing emails and phone calls threatening to ruin my reputation on the Internet by exposing me as a "criminal". I had just found out I had an abnormal brain MRI and was sobbing and 5 minutes later I answer my phone to Sarah Vaughter hysterically screaming at me for committing fraud and demanding 100k. Once i reported her to PayPal, Google, and my local police her communication abruptly ceased. This woman is pure evil. I have no idea why she is so hateful to customers who question her or make mistakes-she is obviously evil and/or mentally ill. Buy your beauty products on Amazon-she will make your life a living hell.
Stay away from Sarah Vaughter Wellness - owndoc com
Such terrible experience happened to me as well!
I made a purchase online on Owndoc, Sarah Vaughter Wellness website. After 3 weeks, order not received yet. When I simply wrote a message to the company asking where was my order (it is my right as a customer asking updates on my order), Sarah Vaughter was very aggressive and abusive since her first message, she threatened me to public blacklisting, making false accusation against me. And she did! She illegally published online my photo and my private address on Badbuyers and on her website.
This is criminal offence, violation of personal data, breach of data protection, defamation.
She is still bombarding me – no stop – with abusive emails (despite I am ignoring them, not replying at all) publishing maliciously comments against me, making false accusation (as per her comments posted online on badbuyerlist.org and on Trustpilot), violating my rights as a customer and violating my personal data. This is harassment.
I do have clear evidence of Sarah aggressive behaviour and false accusation (copy of her comments and messages) and I have provided these documents to the Police, Ombudsman, Information Commissioner's Office, Badbuyerlist.org and other relevant authorities and websites.
This madness and rudeness happened just in a couple of minutes, and for no reason at all!
I simply asked an update on my order. I paid for it, order not received.
I believe this company should be blacklisted because of their aggressive and abusive way to deal with customers. They are also ripping off customers, they get the money but do not deliver goods.
Unfortunately I am not the only victim. I made my researches online, and I found out that many other customers have been ripped off and defamed by Sarah Vaughter for years.
Stay away from Sarah Vaughter Wellness - owndoc com
Such terrible experience happened to me as well!
I made a purchase online on Owndoc, Sarah Vaughter Wellness website. After 3 weeks, order not received yet. When I simply wrote a message to the company asking where was my order (it is my right as a customer asking updates on my order), Sarah Vaughter was very aggressive and abusive since her first message, she threatened me to public blacklisting, making false accusation against me. And she did! She illegally published online my photo and my private address on Badbuyers and on her website.
This is criminal offence, violation of personal data, breach of data protection, defamation.
She is still bombarding me – no stop – with abusive emails (despite I am ignoring them, not replying at all) publishing maliciously comments against me, making false accusation (as per her comments posted online on badbuyerlist.org and on Trustpilot), violating my rights as a customer and violating my personal data. This is harassment.
I do have clear evidence of Sarah aggressive behaviour and false accusation (copy of her comments and messages) and I have provided these documents to the Police, Ombudsman, Information Commissioner's Office, Badbuyerlist.org and other relevant authorities and websites.
This madness and rudeness happened just in a couple of minutes, and for no reason at all!
I simply asked an update on my order. I paid for it, order not received.
I believe this company should be blacklisted because of their aggressive and abusive way to deal with customers. They are also ripping off customers, they get the money but do not deliver goods.
Unfortunately I am not the only victim. I made my researches online, and I found out that many other customers have been ripped off and defamed by Sarah Vaughter for years.
After 7 weeks, Sarah Vaughter, Vaugher Wellness, has failed to deliver my Derminator dermineedling micro derminating needling device with approximately $200. When I asked for a refund, she posted the following THREAT to Paypal:
Your shipment will arrive.
It is extremely fraudulent to threaten to unlawfully pursue credit action. Sarah Vaughter and Vaughter wellness should be terminated from Paypal and from all Credit Agency action in the United States.From Seller - Vaughter Wellness
3/19/2015 08:17 PDT
Please clode the dispute and sign the petition here:
If you close the dispute, we will not publicly blacklist you. Please read our T&C - you explicitly agree to public disclosure of any payment disputes, especially in cases where we have no blame and we can prove it.
Gromako Data & Services Ltd. Reviews
Fraudulent customer misrepresenting the case
It is true that we publicly blacklist customers. But we only do this in case of chargebacks where the customer threatens to destroy our company.
Some chargebacks are mistakes and we are able to settle the matter. Some people file chargebacks for no good reason, and when we ask them to explain why they kept the products (in case we can prove this with a signed-for-delivery), why they never contacted us but simply filed a chargeback, they threaten us with things like libeling us online (such as on this webpage). Other threaten us with "shutting you down" via "authorities" etc.
We then we warn such customers that our T&C (which they have to explicitly agree to before they place their order) says that fraudulent chargebacks, especially when combined with severe threats will result in public blacklisting. When those customers respond with something like: "I don't care what you do but I will do my very best to get you guys out of business!", we indeed publicly and permanently blacklist those customers in such a manner that anyone searching for their name will be able to find our blacklisting.
However, we never make phone calls except in cases when we can not reach the customer by email and we suspect the chargeback was made by mistake and we want to settle the matter without blacklisting. We also never demand "100,000 dollars", except in cases where the customer has proceeded in violating further clauses of our T&C, such as making false claims of criminal activities towards US authorities. In that case indeed, we ask for a refundable deposit for our legal representation. But only when we can prove in a US court of Law that the customer has made themselves guilty of criminal libel.
Nearly all online stores silently accept fraud. 2 to 4% of the population are on the psychopathic spectrum, say psychiatrists and the DSM manual. We have tens of thousands of customers per year. Only 1% of our psychopathic customers steal from us. The remaining 99% psychopathic customers do not cause us any trouble. We think that the best defense against those remaining 1% of psychopathic customers is to give them a good dose of their own medicine. They libel us online: We expose them as the crooks they are. If you read this and you have the habit of filing fraudulent chargebacks: You have been warned. You will find yourself exposed - forever - for anyone searching for your name or the name of the company you own. No amount of threats, no amount of lies online is going to change that, or make us change our mind.
I purchased a dermal roller from website owndoc.com. About one year later I notice a charge on my paypal that I never remembered making. I put in a request to get the information on the charge from PayPal . Within a day I receive an email from this woman Sarah Vaughter who is apparently the owner of this company. The email csays I am a "fraudlater" among other things and says I now owe this company 100k in legal fees for "fraud". I emailed back I didn't even know who she was. She ramped up the threats and posted my Facebook profile picture on one of her websites as "owing 100,000 due to fraud" against her company! She even posted my mailing address from my order and all personal info she could find on me like my place of employment. Once I figured out what was going on I apologized in an email said I made a mistake and I would let PayPal know that the charge was correct. This was not good enough for Sarah Vaughter I received over 20 harassing emails and phone calls threatening to ruin my reputation on the Internet by exposing me as a "criminal". I had just found out I had an abnormal brain MRI and was sobbing and 5 minutes later I answer my phone to Sarah Vaughter hysterically screaming at me for committing fraud and demanding 100k. Once i reported her to PayPal, Google, and my local police her communication abruptly ceased. This woman is pure evil. I have no idea why she is so hateful to customers who question her or make mistakes-she is obviously evil and/or mentally ill. Buy your beauty products on Amazon-she will make your life a living hell.
Stay away from Sarah Vaughter Wellness - owndoc com
Such terrible experience happened to me as well!
I made a purchase online on Owndoc, Sarah Vaughter Wellness website. After 3 weeks, order not received yet. When I simply wrote a message to the company asking where was my order (it is my right as a customer asking updates on my order), Sarah Vaughter was very aggressive and abusive since her first message, she threatened me to public blacklisting, making false accusation against me. And she did! She illegally published online my photo and my private address on Badbuyers and on her website.
This is criminal offence, violation of personal data, breach of data protection, defamation.
She is still bombarding me – no stop – with abusive emails (despite I am ignoring them, not replying at all) publishing maliciously comments against me, making false accusation (as per her comments posted online on badbuyerlist.org and on Trustpilot), violating my rights as a customer and violating my personal data. This is harassment.
I do have clear evidence of Sarah aggressive behaviour and false accusation (copy of her comments and messages) and I have provided these documents to the Police, Ombudsman, Information Commissioner's Office, Badbuyerlist.org and other relevant authorities and websites.
This madness and rudeness happened just in a couple of minutes, and for no reason at all!
I simply asked an update on my order. I paid for it, order not received.
I believe this company should be blacklisted because of their aggressive and abusive way to deal with customers. They are also ripping off customers, they get the money but do not deliver goods.
Unfortunately I am not the only victim. I made my researches online, and I found out that many other customers have been ripped off and defamed by Sarah Vaughter for years.
Stay away from Sarah Vaughter Wellness - owndoc com
Such terrible experience happened to me as well!
I made a purchase online on Owndoc, Sarah Vaughter Wellness website. After 3 weeks, order not received yet. When I simply wrote a message to the company asking where was my order (it is my right as a customer asking updates on my order), Sarah Vaughter was very aggressive and abusive since her first message, she threatened me to public blacklisting, making false accusation against me. And she did! She illegally published online my photo and my private address on Badbuyers and on her website.
This is criminal offence, violation of personal data, breach of data protection, defamation.
She is still bombarding me – no stop – with abusive emails (despite I am ignoring them, not replying at all) publishing maliciously comments against me, making false accusation (as per her comments posted online on badbuyerlist.org and on Trustpilot), violating my rights as a customer and violating my personal data. This is harassment.
I do have clear evidence of Sarah aggressive behaviour and false accusation (copy of her comments and messages) and I have provided these documents to the Police, Ombudsman, Information Commissioner's Office, Badbuyerlist.org and other relevant authorities and websites.
This madness and rudeness happened just in a couple of minutes, and for no reason at all!
I simply asked an update on my order. I paid for it, order not received.
I believe this company should be blacklisted because of their aggressive and abusive way to deal with customers. They are also ripping off customers, they get the money but do not deliver goods.
Unfortunately I am not the only victim. I made my researches online, and I found out that many other customers have been ripped off and defamed by Sarah Vaughter for years.
After 7 weeks, Sarah Vaughter, Vaugher Wellness, has failed to deliver my Derminator dermineedling micro derminating needling device with approximately $200. When I asked for a refund, she posted the following THREAT to Paypal:
Your shipment will arrive.
It is extremely fraudulent to threaten to unlawfully pursue credit action. Sarah Vaughter and Vaughter wellness should be terminated from Paypal and from all Credit Agency action in the United States.From Seller - Vaughter Wellness
3/19/2015 08:17 PDT
Please clode the dispute and sign the petition here:
https://www.change.org/p/usps-redefine-the-tracking-policy
This is a good starting point to read about the current USPS situation:
https://www.etsy.com/teams/7718/questions/discuss/15970718/page/12
If you close the dispute, we will not publicly blacklist you. Please read our T&C - you explicitly agree to public disclosure of any payment disputes, especially in cases where we have no blame and we can prove it.