On 05/08/16 I baught a used 2007 Dodge Caliber from this dealership. On the front windshield was a oil change service sticker indicateing that the oil had been changed and would expire 3000 miles from time of purchase. The sticker was a Grieco sticker with the name clearly printed on the sticker.
When I went for an oil change after the indicated 3000 miles the service manager reported that there was no way they could change the oil as the drain plug on the oil pan was stripped and the nut was worn smooth so they could not get a wrench on it.
I then took it to the Grieco service department to have them deal with the serious problem. When I arrived the service manager said they would change the oil. When they took the care the service sticker was plainly stuck to the window and I had pointed out that the last service was done at their garage.
After a one and a half hour wait the service representative returned the car to me and said there was no way they can change the oil as the drain plug was destroyed. I looked into the car and the service sticker had been removed. I asked about the service sticker and he denied knowing anything about it.
I was told they would order a new oil pan and we could resolve the problem when it came. Then never ordered the oil pan. I phoned the manager and told him the problem and he never responded. I assume that since the service sticker was my only evidence they had no worries. The used cars usually have new tires and an oil change if needed.
I am astounded at the level of deceit that this dealership is willing to commit to save the price of an oil pan. I of course am outraged and minimally would like others to be aware of the fraudulant practices of this dealership.
My experience with this car dealer has been HORRENDOUS! They are LYING SCAMMERS with NO regard to the public, except for their need to SELL A CAR to make COMISSION MONEY from US! Their strategy is once they sell a car to us they just jerk us around so bad that you will give up and eventually go away BUT, in my case, I am NOT giving up nor going away until I let EVERYONE who is looking to buy a car from these CROOKS at GRIECO MAZDA OF DELRAY BEACH FLORIDA know what they are doing to innocent people.
They sold me a Pre-Owned vehicle in which they took in on trade and never disclosed the car had structural damage of which is not repairable at any cost and in which can NOT BE REFINANCED BECAUSE IT IS CONSIDERED A WRECK. (I WILL PROVE THEY KNEW ABOUT THIS ALSO).
They also KNEW I was buying this vehicle to drive my 86-year-old mother for her doctor’s visits and errands (I WILL BE SHOWING EVERYONE PROOF OF MY CLAIMS ON THIS) After dealing with it being in their service for 6 weeks out of 8 from day 3 of buying it, they could not fit it so after several attempts they outsourced to the dealer of which it was made to try and fix it, they claimed they couldn't fix it either and to tell it not only couldn’t be fixed but, it did need additional work totaling about $2600.
00 just for certain parts in reference to this issue (not including brakes, tires and struts in the rear and additional cosmetic issues).
The work was turned down by THESE CROOKS and car returned to me AGAIN WITH NO FIX!
So, in closing If I were you I would think of what I am saying here about this, think to yourself would I say I have 100% proof of my claims and willing to show it to anyone UPON REQUEST… Or if you do not want to ask for that and have a day or two, just stand by and search for this Grieco Mazda of Delray Beach Florida and I promise I am going to back up my claims.
This is being done for you so you do NOT GET RIPPED OFF LIKE I DID from these CROOKED SNAKING LOW LIFES who hide behind their receptionists and wear you down until you just give up! So, if I’M LONG WINDED HERE AND IT TOOK YOU A FEW MINS TO READ, JUST THINK ABOUT HOW MUCH AGRIVATION AND TIME I AM SAVING YOU BY POSIBILY HAVING TO GO THROUGHT THIS LIKE I AM… SO, good luck shopping for a car but, I hope you DON’T GET TAKEN BUY A GREASY SLICK SALESMAN LIKE I DID. COME BACK FOR MY PROOF SO YOU CAN SEE FOR YOUSELF I’M NOT LYING.
Grieco Mazda of Delray Beach Reviews
On 05/08/16 I baught a used 2007 Dodge Caliber from this dealership. On the front windshield was a oil change service sticker indicateing that the oil had been changed and would expire 3000 miles from time of purchase. The sticker was a Grieco sticker with the name clearly printed on the sticker.
When I went for an oil change after the indicated 3000 miles the service manager reported that there was no way they could change the oil as the drain plug on the oil pan was stripped and the nut was worn smooth so they could not get a wrench on it.
I then took it to the Grieco service department to have them deal with the serious problem. When I arrived the service manager said they would change the oil. When they took the care the service sticker was plainly stuck to the window and I had pointed out that the last service was done at their garage.
After a one and a half hour wait the service representative returned the car to me and said there was no way they can change the oil as the drain plug was destroyed. I looked into the car and the service sticker had been removed. I asked about the service sticker and he denied knowing anything about it.
I was told they would order a new oil pan and we could resolve the problem when it came. Then never ordered the oil pan. I phoned the manager and told him the problem and he never responded. I assume that since the service sticker was my only evidence they had no worries. The used cars usually have new tires and an oil change if needed.
I am astounded at the level of deceit that this dealership is willing to commit to save the price of an oil pan. I of course am outraged and minimally would like others to be aware of the fraudulant practices of this dealership.
My experience with this car dealer has been HORRENDOUS! They are LYING SCAMMERS with NO regard to the public, except for their need to SELL A CAR to make COMISSION MONEY from US! Their strategy is once they sell a car to us they just jerk us around so bad that you will give up and eventually go away BUT, in my case, I am NOT giving up nor going away until I let EVERYONE who is looking to buy a car from these CROOKS at GRIECO MAZDA OF DELRAY BEACH FLORIDA know what they are doing to innocent people.
They sold me a Pre-Owned vehicle in which they took in on trade and never disclosed the car had structural damage of which is not repairable at any cost and in which can NOT BE REFINANCED BECAUSE IT IS CONSIDERED A WRECK. (I WILL PROVE THEY KNEW ABOUT THIS ALSO).
They also KNEW I was buying this vehicle to drive my 86-year-old mother for her doctor’s visits and errands (I WILL BE SHOWING EVERYONE PROOF OF MY CLAIMS ON THIS) After dealing with it being in their service for 6 weeks out of 8 from day 3 of buying it, they could not fit it so after several attempts they outsourced to the dealer of which it was made to try and fix it, they claimed they couldn't fix it either and to tell it not only couldn’t be fixed but, it did need additional work totaling about $2600.
00 just for certain parts in reference to this issue (not including brakes, tires and struts in the rear and additional cosmetic issues).
The work was turned down by THESE CROOKS and car returned to me AGAIN WITH NO FIX!
So, in closing If I were you I would think of what I am saying here about this, think to yourself would I say I have 100% proof of my claims and willing to show it to anyone UPON REQUEST… Or if you do not want to ask for that and have a day or two, just stand by and search for this Grieco Mazda of Delray Beach Florida and I promise I am going to back up my claims.
This is being done for you so you do NOT GET RIPPED OFF LIKE I DID from these CROOKED SNAKING LOW LIFES who hide behind their receptionists and wear you down until you just give up! So, if I’M LONG WINDED HERE AND IT TOOK YOU A FEW MINS TO READ, JUST THINK ABOUT HOW MUCH AGRIVATION AND TIME I AM SAVING YOU BY POSIBILY HAVING TO GO THROUGHT THIS LIKE I AM… SO, good luck shopping for a car but, I hope you DON’T GET TAKEN BUY A GREASY SLICK SALESMAN LIKE I DID. COME BACK FOR MY PROOF SO YOU CAN SEE FOR YOUSELF I’M NOT LYING.