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report scam| Country | United States |
| State | California |
| City | Beverly Hills |
| Address | 9454 Wilshire Blvd. 6th Floor |
| Phone | 888-765-7778 |
| Website | http://www.greystonefinancegroup.com/ |
Greystone Finance Group Reviews
FAKE REVIEWS ABOVE
Greystone Finance Group Does Not do loan modifications, nice try Jokers. These Fake reviews above are so obvious and are posted on other lame complaint sites stating the same nonsense over and over again.
Please call us if you have any questions at all. http://www.greystonefinancegroup.com/
Greystone Finance Group is not to be confused with Greystone Financial we get that everyday as well.
FAKE REVIEWS ABOVE
Greystone Finance Group Does Not do loan modifications, nice try Jokers. These Fake reviews above are so obvious and are posted on other lame complaint sites stating the same nonsense over and over again.
Please call us if you have any questions at all. http://www.greystonefinancegroup.com/
Greystone Finance Group is not to be confused with Greystone Financial we get that everyday as well.
First and formost do not sign up with this company. Please save your money. Let my incident with them be a money saving choice for you.
We were promised by Ryan with Greystone, that we were approved for a modification. We started with them in March of 2016. They charged us $665 a month for 4 months. This process was to take us to July at the most and our new lower payments starting August 2016. We provided every document they requested in a timely manner, every time.
The process took much longer than we were told. In April 2016, we started receiving a monthly invoice of $655. On the statement it stated it was for forclosure precention & delinquency settlement. I paid for April and May, then stopped makeing any further payments.
When I emailed our representative what this was for he never responded, so we did not pay. In June of 2016 Brian called us and said that we had to pay the past due amounts or they would stop working on our case. I told him why do we have to pay extra for something that was to be included in the original fee. He stated that our situation was taking longer than usual & they can't work for nothing. We settled on $1000 to get us current.
After they got the money they stopped communication with us. Ryan who was our representative would not respond to our emails, they would not return our phone messages and it got to the point that no matter what time of the day you called no one answered. This went on for 3 weeks. Then they started communicating and had some stupid excuse that they were in the process of re-organizing.
To make a long story short. We dealt with them for 6 months and they did not provide to us what they promised. I specifically asked Brian at the very beginnning of the process is a for sure we are getting the terms Ryan told us or is this all dependent on Citi. He stated I have your file right here and Citi has agreed to the terms.
The will blame the mortgage company for any slowness in the process. They are liers, thieves & down right criminals. All of them. Ryan and Brian and any others that would work for such a company.
They and Citi Mortgage should be ashamed of themselves for how they treat people that really want help with their situation. I could write a book on both of these companies on how terrbile they are. How they lie, tell you what you want to hear.
If anyone knows how we can get our money back I would be so grateful in the info. Don't give them the time of day. Any positive comments you read on this company have got to be comments they wrote themselves. They need to be sued. Shut down & pay up.
We hired the Greystone Finance Group in July to help me get a modification. I was in contact with them every step of the way. When i was asked to send some proof of income and bank statements to aid in the process , i did. I was also in contact with my bank. My bank kept telling me they did not receive any modification paperwork,, but when i called Ryan Harris about it, i was always told the same thing: the paperwork was submitted and that the mortgage companies lie. After 4 months , at a total of 3200 dollars, I received a modification offer. It was still a bit steep so i contacted Greystone to find out what to do. I was told i should just take the offer because its the best i will probably get. They made it seem like this was a result of their work. I had further questions so i called the mortgage company and found out they had NEVER received any modification paperwork in all that time! I called Ryan Harris and he said it wasnt true, so he made a call to the mortgage company and included me in it. They told him straight out that they had never received anything. We hung up, and he said he would look into it. I later received a call and though he still didnt take responsibility , he offered me three more months free for them to help me out. I did not take that deal because i no longer trusted them. I had to hire another attorney to try and get my money back. They only offered me 800 dollars. That is outrageous! They did nothing for me. I was even willing to let them keep 800 of my money just on the off chance that they actually put together paperwork. They still would not settle this. My mortgage company did finally get a package from them, but that was AFTER all this went down. This is ridiculous and i am going to call ABC7 News and channel 4 to try and get this out there so everyone can see that this is not a good company to deal with! If i cant get satisfaction that way then i wil be going to court. I will not let them get away with this. I will be spreading this all over the internet too! IF you make a mistake or drop the ball take responsibility and refund the money you took!