I purchased a home and with in a month I was having issues with my basement leaking water.
Called Green Mountain Basement solutions to get the repairs done.
Mike Sears owner showed up to do the basement inspection.
I was informed by Mr. Sears that the fix should be relativley easy and quick to repair.
First day of repairs two of Mikes emplpyees show up and were around for less then 4 hours... (breaks taken every 30 mins)
The employees stated things were extremley worse the Mike said they were and that Mike would have to contact me later that evening.
Mike called let me know it was going to cost another 5 thousand on top of the 5 I was already paying.
I thought well that sucks but he must know whats best and needs to be done.
WORST mistake EVER!!!!
This shady man charged me for over 10 thousand before the work began. Should have been my first hint this guy was not professional at all.
Any who I agree to have all the work done to make my basement waterproof .
Mike pretty much gave me the run around for when he would show up for at least a month or so.
Once work finally made way everything that could go wrong did. This company put a whole in my cement by jack hammering and said they would repair 1st thing to not happen that they said they would.
Next thing they did was completley ruined my stair case. They stated that they needed to take them apart to acess the wall which I understood but they didnt just take them apart and not put them back together they also distroyed them by cutting into all the wood and footings. mistatke number 2.
Once work was complete I was mostly satisfied( just happy to not see water in my basement)
I requested to have an invoice sent to me via email multiple times and was completey ignored. For over a year I made many phone calls, emails, and text message to get my information.
Not untill I contacted BBB before getting any response from this company.
Finally a customer of Green Mountain Basement solutions contacted me. This employee sent me my invoices stating what i paid and what I paid for.
This is where things really shady.
Over 2 thousand dollars worth of work and products were charged to me that never took place.
Not only did i mention this the employee confirmed that it never happened and stated that he would have Mike contact me to figure out how to resolve the issue.
Not a sigle call or message from Mr. Sears.
So for days I tried calling with no response Mike dodge me left and right.
Now with some more information I have found out this man does this all the time to customers so beware!!!!
I would stay far away from this buisness they are a scam...
There is more that happened in regards to payment as well im pretty sure this man is doing fradual charges on customers accounts!
I can't prove a ripoff simply because one contractor says I am at risk of a foundation collapse and wants $10,000 for urgently-needed repairs, and the contractor I seek for a second bid tells me my foundation is fine.
But I know one thing. These guys told me that one of the things impairing my foundation's structural integrity was that the sill between the stone basement foundation and the brick above-grade foundation was wood, and it had deteriorated over time and was being compressed. They said it was typical of construction 100 years ago.
I later confirmed through close physical inspection (including removing a chip of material) that it was actually, as I had thought originally, slate. If this misinformation wasn't intended to deceive it was at a minimum, blatant incompetance to identify slate as being wood!
Here's the full story: I had an engineer do a home inspection before purchase of this 1921 house. He said the foundation had some bowing, not unusual for its age, which should be monitored but was not an active concern. This inspection was done by flashlight, as there was no electric service at the time.
Later, after I bought the house and had better lighting, I looked at the foundation more closely and got worried about the bowing. I checked internet information, which scared me. So I contacted the guys with the most prominent ad for foundations in Vermont -- Green Mountain Basement Solutions. They came and assessed it, and said the foundation was in such bad shape it was at risk of collapse. They proposed a solution using I-beams along the interior of the foundation at a cost of a little over $10,000.
I didn't have that kind of money, so as a result (thankfully) I tried to find someone who might have a less expensive solution. The second foundation contractor assessed it and said the same thing the home inspector had said: the bowing was not unusual for a house of its age and was not so significant as to present any risk of collapse. He showed me the signs to mionitor for any future inward movement, but said there was no evidence of any movement in a long time. And he confirmed that the sill was slate, not wood.
I emailed Green Mountain Basement Solutions to let them know for future reference that they hjad identified slate as being wood, but they did not respond.
I was narrowly saved from a major ripoff, and I hope others will be saved as well by steering away from this company.
Green Mountain Basement Solutions, LLC. Reviews
I purchased a home and with in a month I was having issues with my basement leaking water.
Called Green Mountain Basement solutions to get the repairs done.
Mike Sears owner showed up to do the basement inspection.
I was informed by Mr. Sears that the fix should be relativley easy and quick to repair.
First day of repairs two of Mikes emplpyees show up and were around for less then 4 hours... (breaks taken every 30 mins)
The employees stated things were extremley worse the Mike said they were and that Mike would have to contact me later that evening.
Mike called let me know it was going to cost another 5 thousand on top of the 5 I was already paying.
I thought well that sucks but he must know whats best and needs to be done.
WORST mistake EVER!!!!
This shady man charged me for over 10 thousand before the work began. Should have been my first hint this guy was not professional at all.
Any who I agree to have all the work done to make my basement waterproof .
Mike pretty much gave me the run around for when he would show up for at least a month or so.
Once work finally made way everything that could go wrong did. This company put a whole in my cement by jack hammering and said they would repair 1st thing to not happen that they said they would.
Next thing they did was completley ruined my stair case. They stated that they needed to take them apart to acess the wall which I understood but they didnt just take them apart and not put them back together they also distroyed them by cutting into all the wood and footings. mistatke number 2.
Once work was complete I was mostly satisfied( just happy to not see water in my basement)
I requested to have an invoice sent to me via email multiple times and was completey ignored. For over a year I made many phone calls, emails, and text message to get my information.
Not untill I contacted BBB before getting any response from this company.
Finally a customer of Green Mountain Basement solutions contacted me. This employee sent me my invoices stating what i paid and what I paid for.
This is where things really shady.
Over 2 thousand dollars worth of work and products were charged to me that never took place.
Not only did i mention this the employee confirmed that it never happened and stated that he would have Mike contact me to figure out how to resolve the issue.
Not a sigle call or message from Mr. Sears.
So for days I tried calling with no response Mike dodge me left and right.
Now with some more information I have found out this man does this all the time to customers so beware!!!!
I would stay far away from this buisness they are a scam...
There is more that happened in regards to payment as well im pretty sure this man is doing fradual charges on customers accounts!
I can't prove a ripoff simply because one contractor says I am at risk of a foundation collapse and wants $10,000 for urgently-needed repairs, and the contractor I seek for a second bid tells me my foundation is fine.
But I know one thing. These guys told me that one of the things impairing my foundation's structural integrity was that the sill between the stone basement foundation and the brick above-grade foundation was wood, and it had deteriorated over time and was being compressed. They said it was typical of construction 100 years ago.
I later confirmed through close physical inspection (including removing a chip of material) that it was actually, as I had thought originally, slate. If this misinformation wasn't intended to deceive it was at a minimum, blatant incompetance to identify slate as being wood!
Here's the full story: I had an engineer do a home inspection before purchase of this 1921 house. He said the foundation had some bowing, not unusual for its age, which should be monitored but was not an active concern. This inspection was done by flashlight, as there was no electric service at the time.
Later, after I bought the house and had better lighting, I looked at the foundation more closely and got worried about the bowing. I checked internet information, which scared me. So I contacted the guys with the most prominent ad for foundations in Vermont -- Green Mountain Basement Solutions. They came and assessed it, and said the foundation was in such bad shape it was at risk of collapse. They proposed a solution using I-beams along the interior of the foundation at a cost of a little over $10,000.
I didn't have that kind of money, so as a result (thankfully) I tried to find someone who might have a less expensive solution. The second foundation contractor assessed it and said the same thing the home inspector had said: the bowing was not unusual for a house of its age and was not so significant as to present any risk of collapse. He showed me the signs to mionitor for any future inward movement, but said there was no evidence of any movement in a long time. And he confirmed that the sill was slate, not wood.
I emailed Green Mountain Basement Solutions to let them know for future reference that they hjad identified slate as being wood, but they did not respond.
I was narrowly saved from a major ripoff, and I hope others will be saved as well by steering away from this company.