I am a Gold Member for FTD. I always order flowers for my mother but I don't know who they will pick. I asked for a confirmation when they were delivered. On April 24th I got a confirmation that my mothers flowers were delivered. My mom said no flowers. I contact FTD. They contacted the Green Grove Fruit and FLowers in Union New Jersey.
This information was on the tag 62-0224-AA. I don't know if it is their FTD account number. Alway my mom is 85 years old and it was her birthday and she is all alone during the COVID stay at home order. I spend $100.00 for a basket of live plants.
Well Green grove Fruit and Flower company told FTD they delivered the plants at 6:00 pm on April 24th in person, when they didn't. What I am guessing is, since it came in a clear plastic bag the next day at 2:00pm was that they packed the bag put it in their delivery car went home and then delivered the next afternoon because my mom lives 30 minute away from that location.
When they arrived half the plants were brown, they had broken leaves etc. Now these are live plants so it is not good to stress them out like this. I call Green Grove Fruit and Flowers and a young man answered and in the middle of the conversation he hung up on me.
I told him who it was suppose to be delivered to and I got to the part that I am guessing you put it in your car and didn't deliver it to the next day and he hung up on me. I immediately called back, I also call on different phones and the calls wheni to voice mail which was dumb because now I know he was the owner his voice is on all the voice mails. (they have multiple phone numbers)
The only mistake I made was that in the middle of my conversation I told him I was in Seattle so he figured I couldn't come to his place of businesses so he hung up.
You know what is sad this is a terrible time to be alone and very old and this man didn't care. I want a refund. He doesn't know that I am a gold member of FTD for years and my whole family lives near him and I send flowers all the time. I am writing this to warn people about this place. Upon future investigation they are very big with alot of outlets. Weird that they would treat a client like this expecially during this terrible time of people dying.
Green Grove Fruit and Flower Reviews
I am a Gold Member for FTD. I always order flowers for my mother but I don't know who they will pick. I asked for a confirmation when they were delivered. On April 24th I got a confirmation that my mothers flowers were delivered. My mom said no flowers. I contact FTD. They contacted the Green Grove Fruit and FLowers in Union New Jersey.
This information was on the tag 62-0224-AA. I don't know if it is their FTD account number. Alway my mom is 85 years old and it was her birthday and she is all alone during the COVID stay at home order. I spend $100.00 for a basket of live plants.
Well Green grove Fruit and Flower company told FTD they delivered the plants at 6:00 pm on April 24th in person, when they didn't. What I am guessing is, since it came in a clear plastic bag the next day at 2:00pm was that they packed the bag put it in their delivery car went home and then delivered the next afternoon because my mom lives 30 minute away from that location.
When they arrived half the plants were brown, they had broken leaves etc. Now these are live plants so it is not good to stress them out like this. I call Green Grove Fruit and Flowers and a young man answered and in the middle of the conversation he hung up on me.
I told him who it was suppose to be delivered to and I got to the part that I am guessing you put it in your car and didn't deliver it to the next day and he hung up on me. I immediately called back, I also call on different phones and the calls wheni to voice mail which was dumb because now I know he was the owner his voice is on all the voice mails. (they have multiple phone numbers)
The only mistake I made was that in the middle of my conversation I told him I was in Seattle so he figured I couldn't come to his place of businesses so he hung up.
You know what is sad this is a terrible time to be alone and very old and this man didn't care. I want a refund. He doesn't know that I am a gold member of FTD for years and my whole family lives near him and I send flowers all the time. I am writing this to warn people about this place. Upon future investigation they are very big with alot of outlets. Weird that they would treat a client like this expecially during this terrible time of people dying.