I need to bring to your attention, regarding an important situation that occurred between the office of green dental & orthodontics and myself A patient) to which they charged my credit card illegally with out my permission. I was seen and carded for for services done on september 15, 2016. At that time they did have my permission to charge my credit card for services rendered in the amount of $537.50, which then left me with a balance of $400 dollars to be paid by october 17, 2016. On october 17, 2016, i honored my commitment and went into the office to pay the full remaining balance of $400 dollars... In cash to close out my account! then on sunday, november 20, 2016, they illegally maid a charge to my credit card That was kept on file) for the amount of $537.50 again that had been paid the very first time of my first visit with the dentist on september 15,2016.
Then a month later it was brought to my attention by my bank statements that my bank account had been charged by the office of green dental & orthodontics a second time for an unauthorized transaction in the amount of $537.50, which was the same amount due the very first time that was already paid on sept 15, 2016. First off all... This shouldn't have occurred due to the fact that my account should of been noted immediately by the person in their office handling my transaction on october 17, 2016 when i was paying off my balance due of $400 Which i paid in cash). As a result, i contacted their office immediately and spoke with daniel rosales who is the office manager. He then told me that he was unaware of the illegal billing to my card That was kept on file) and that my balance was zero. He stated it was an oversight on their end. He agreed to reverse the charges as soon as he could. Although, as a result i was then charged $105 extra ,due to bounced check fees due to his mistake causing my other checks to bounce. I then called daniel and told him about the situation.. He assured me that they would reimburse me for all the inconvenience. This happened on nov. 22, 2016.
The following day, wednesday nov. 23,2016 daniel told that i could come into the van nuys office to pick up a check. Then on monday nov. 28th, 2016 i stopped by the office to pick up the check unannounced and daniel was surprised to see me. He tells me that the doctor "was not in to sign the check for the amount of $105, which was to cover the overdraft fees." i then called Tuesday nov. 29,2016) and he told me the doctor was ill, therefore he wan't in the office to sign the check. Then on wednesday i call the office and maria who is the receptionist answered the phone and tells me to hold the line, to speak to daniel. I was on hold for 9 minutes. When she got back on the phone she tells me daniel is out to lunch. I then tell her to please have daniel call me back, to which he never returns my call.
Now, it's thursday dec. 1.2016. I speak to daniel once again to reiterate the overdraft fees and he tells me at that point "he was sorry but he has no check to cover the overdraft fees. I intern tell him that i need to be paid the promised amount of $105 dollars to cover the bounced check fees due to his mistake, leaving me with the problem of having to pay out of my own pocket $105 dollars because of his negligence. Therefor i have no other choice... Often then to post and file a written public statement stating the negligence of the office of green dental & orthodontics. Once again i ask that anyone dealing with the office of green dental & orthodontics take serious note and the proper precautions when you are dealing with their office, due to my unfortunate situation... With hopes it doesn't occur with any of you! i will also be filing and posting a report on outscam to expose the office of green dental & orthodontics due to their failure to take full responsibility for their negligence. I would of hoped their staff would of had the integrity to not be dishonest, or cheaters but at this point in my mind... They are criminal, so i would seriously think twice before i chose to deal with the office of green dental & orthodontics and definitely would not give them authorization to bill your card, or for that matter... Do not allow them to keep your credit card number on file, if anything else. It's the holiday season and i'm sure no one would want to be out of $105 or even $20 dollars for that matter do to the stupidity of mindless employee of the office of green dental & orthodontics. Please just beware!
Green Dental & Orthodontics Reviews
I need to bring to your attention, regarding an important situation that occurred between the office of green dental & orthodontics and myself A patient) to which they charged my credit card illegally with out my permission. I was seen and carded for for services done on september 15, 2016. At that time they did have my permission to charge my credit card for services rendered in the amount of $537.50, which then left me with a balance of $400 dollars to be paid by october 17, 2016. On october 17, 2016, i honored my commitment and went into the office to pay the full remaining balance of $400 dollars... In cash to close out my account! then on sunday, november 20, 2016, they illegally maid a charge to my credit card That was kept on file) for the amount of $537.50 again that had been paid the very first time of my first visit with the dentist on september 15,2016.
Then a month later it was brought to my attention by my bank statements that my bank account had been charged by the office of green dental & orthodontics a second time for an unauthorized transaction in the amount of $537.50, which was the same amount due the very first time that was already paid on sept 15, 2016. First off all... This shouldn't have occurred due to the fact that my account should of been noted immediately by the person in their office handling my transaction on october 17, 2016 when i was paying off my balance due of $400 Which i paid in cash). As a result, i contacted their office immediately and spoke with daniel rosales who is the office manager. He then told me that he was unaware of the illegal billing to my card That was kept on file) and that my balance was zero. He stated it was an oversight on their end. He agreed to reverse the charges as soon as he could. Although, as a result i was then charged $105 extra ,due to bounced check fees due to his mistake causing my other checks to bounce. I then called daniel and told him about the situation.. He assured me that they would reimburse me for all the inconvenience. This happened on nov. 22, 2016.
The following day, wednesday nov. 23,2016 daniel told that i could come into the van nuys office to pick up a check. Then on monday nov. 28th, 2016 i stopped by the office to pick up the check unannounced and daniel was surprised to see me. He tells me that the doctor "was not in to sign the check for the amount of $105, which was to cover the overdraft fees." i then called Tuesday nov. 29,2016) and he told me the doctor was ill, therefore he wan't in the office to sign the check. Then on wednesday i call the office and maria who is the receptionist answered the phone and tells me to hold the line, to speak to daniel. I was on hold for 9 minutes. When she got back on the phone she tells me daniel is out to lunch. I then tell her to please have daniel call me back, to which he never returns my call.
Now, it's thursday dec. 1.2016. I speak to daniel once again to reiterate the overdraft fees and he tells me at that point "he was sorry but he has no check to cover the overdraft fees. I intern tell him that i need to be paid the promised amount of $105 dollars to cover the bounced check fees due to his mistake, leaving me with the problem of having to pay out of my own pocket $105 dollars because of his negligence. Therefor i have no other choice... Often then to post and file a written public statement stating the negligence of the office of green dental & orthodontics. Once again i ask that anyone dealing with the office of green dental & orthodontics take serious note and the proper precautions when you are dealing with their office, due to my unfortunate situation... With hopes it doesn't occur with any of you! i will also be filing and posting a report on outscam to expose the office of green dental & orthodontics due to their failure to take full responsibility for their negligence. I would of hoped their staff would of had the integrity to not be dishonest, or cheaters but at this point in my mind... They are criminal, so i would seriously think twice before i chose to deal with the office of green dental & orthodontics and definitely would not give them authorization to bill your card, or for that matter... Do not allow them to keep your credit card number on file, if anything else. It's the holiday season and i'm sure no one would want to be out of $105 or even $20 dollars for that matter do to the stupidity of mindless employee of the office of green dental & orthodontics. Please just beware!