I boarded my hedgehog with Granite State for two weeks, and when I came back, they gave me a different animal. I have tried many times to figure out what happened, but have gotten nowhere, and now they refuse to respond to me. I cannot recommend Granite State to anyone.
I boarded my 3-year-old hedgehog for two weeks back in March. When I went to pick her up, they gave me back what appeared to be a completely different hedgehog:
1. She was drastically larger. She gained nearly 50% of her body weight.
2. She had darker ears and new markings on her forehead.
3. She had a permanent scar that disappeared.
4. She had a completely different disposition- our hedgehog was extremely friendly and happy before.
Obviously, I was incredibly concerned. Granite State insisted that she just ate a lot. My vet confirmed that those sorts of changes couldn't have happened in a year, much less two weeks.
As I mentioned, I have tried many times to figure out what happened here. I got a number of different responses from Ayane and Jay from Granite State, none of which were acceptable.
For example, I was told "hedgehogs change color sometimes," which is simply untrue for hedgehogs of this age. Through all of this, I felt that Granite State was trying to blow me off and get me to stop asking for explanations.
I am completely devastated at the loss of my pet, and I feel completely powerless here. Talking to Ayane and Jay from Granite State was like talking to a brick wall. Eventually, they stopped answering me and even blocked me from messaging them via their business Facebook page.
Please don't make the same mistake I made, and look elsewhere for hedgehogs and hedgehog boarding.
Granite State Hedgehogs Reviews
I boarded my hedgehog with Granite State for two weeks, and when I came back, they gave me a different animal. I have tried many times to figure out what happened, but have gotten nowhere, and now they refuse to respond to me. I cannot recommend Granite State to anyone.
I boarded my 3-year-old hedgehog for two weeks back in March. When I went to pick her up, they gave me back what appeared to be a completely different hedgehog:
1. She was drastically larger. She gained nearly 50% of her body weight.
2. She had darker ears and new markings on her forehead.
3. She had a permanent scar that disappeared.
4. She had a completely different disposition- our hedgehog was extremely friendly and happy before.
Obviously, I was incredibly concerned. Granite State insisted that she just ate a lot. My vet confirmed that those sorts of changes couldn't have happened in a year, much less two weeks.
As I mentioned, I have tried many times to figure out what happened here. I got a number of different responses from Ayane and Jay from Granite State, none of which were acceptable.
For example, I was told "hedgehogs change color sometimes," which is simply untrue for hedgehogs of this age. Through all of this, I felt that Granite State was trying to blow me off and get me to stop asking for explanations.
I am completely devastated at the loss of my pet, and I feel completely powerless here. Talking to Ayane and Jay from Granite State was like talking to a brick wall. Eventually, they stopped answering me and even blocked me from messaging them via their business Facebook page.
Please don't make the same mistake I made, and look elsewhere for hedgehogs and hedgehog boarding.