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Got Mold


Country Canada
City Regina, Saskatchewan
Address 1545 McAra St in
Phone 1-888-909-6653
Website https://www.gotmold.ca/

Got Mold Reviews

  • Dec 27, 2018

In July 2018, my wife and I hired Got Mold? to inspect the mold issue in our home and to provide abatement services. We were told, by Got Mold? that our basement would need to be gutted and the total cost of the mold abatement would be around $13,000. Got Mold? olso told us to trust them and not to get any secondary opinions.

After Got Mold? left the premesis, we contacted our home inspector (Capital Home Inspections), who has extensive experience with disaster restoration services to give his opinion. We told him our ordeal with Got Mold? and he stated that Got Mold? uses scare tactics to intimidate potential clients to utilize their services. he also stated that the mold issue in our home was minimal and typical for such homes in our neighborhood.

My wife and I got a third opinion for Firmin Abatement Specialists who came to our place and provided a free assessment of our mold problem. Felipe (the owner of Firmin Abatement) also told us (independant of Capital Home Inspections) that the mold problem was very minor and that they would charge us $786 to remove the mold and that it would only t ake an afternoon to complete the abatement process.

It was after the before mentioned opinions that I decided to call the laboratory in Ontario that did the tests (from Got Mold?) to gain a better understanding of the results. I spoke with the supervisor who oversaw the technician who performed the tests sent in by Got Mold? It was confirmed that the asbestos test was completed and that no mold test was completed. The supervisor also confirmed that normal ranges for aspestos in the floor tiles used in our home was between 4-4.5% as per Saskatchewan building standards. Got Mold? specifically told my wife and I that the test results lied outside the acceptable standards and that we also needed asbestos removal. Furthermore, the supervisor also confirmed that he was instructed, by Got Mold?, that no mold test should be performed. As such, we were charged $195 for a test that was not even performed.

Because Got Mold? misrepresented the asbestos test results and did not have the lab perform amy mold tests, we emailed the CEO (James Watson) and demanded a full reimbursement of $477.75. We were met with a rather hostile response and were informed that we would not receive any reimbursement and that any remarks made online (or through any other avenue) would be met with legal action. Due to the intimidation, we did not pursue the matter until now.

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