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Gold's Gym


Country United States
State New Jersey
City Jersey City
Address 859 Communipaw Ave
Phone 201-985-2300
Website http://www.goldsgym.com/l

Gold's Gym Reviews

  • Nov 12, 2018

On July 11, 2018 my personal training was leaving and I did not want a new trainer so on that day after our training session, I cancelled any future training sessions. My personal trainer filled out a form on July 11, 2018 concerning the cancellation of future training sessions but to continue my Golds Gym membership. One of the rules are that a 30 day notice must be given in advance of cancellation, so the bank withdrawal on July 15th was expected however a bank withdrawal on August 15th was made. I contacted management concerning the error, I made visits to the gym and spoke to the manager who was out on berevement. I made several emails and phone calls and they were all ignored. Staff at the other Golds Gym facility also contacted corporate about the error and still my complaint was ignored.

During the month of late October or early November I made a complaint to my bank who reversed the charge. Now Golds Gym military drive is threatening my membership. My date of July 11, 2018 also was altered and changed, first to 07/16/2018 and then to 07/18/2018. My cancellation was also altered to a cancellation done by my trainer in person to an online cancellation. When I spoke to the manager Laura at the Military Drive location she refused to discuss it with me after I refused to back down from having requesting these threats be stopped and my account corrected. I told her I was going to file complaints to you, the FBI and Texas State attorney general and she told me to do what I have to do.

  • May 4, 2018

Write your Report Title: Working Report Title This is what your title looks like so far Golds Gym Pasadena I’m filing as anonymous at this because I filled out a free day pass online. I arrived at the Pasadena Golds Gym and Steven asked me multiple questions I felt where not associated to me using the Golds Gym free for (1) day. I was lured into electronically completing a second info datum with the LG monitor inside the Golds Gym which felt like a waist of time. Minutes after I was showed around the Golds Gym in Pasadena. And a few minutes into the familiarizing with the exercise machines I was asked to caught up $15 dollars. I kindly said I was a CA resident and I also lived in the Pasadena but still did not get the courtesy free (1) day pass I had applied to at website ... your description ... Pasadena California

  • Dec 23, 2017

Gold's gym Austin Texas location is not a safe and secure place to exercise. A bad, unethical employee Dylan James Bryant has been bringing highly unreliable and harmful people to this location. It is seriously warned and advised that you and your family avoid this location at all costs. You wouldn’t know what fate it will bring to you. Due to sensitivity of the matter and protection of the existing victims, we can’t go into details but just know there are dangerous people frequenting this place. They could be the most deceitfully nice person you will meet and not necessarily male.

  • Dec 21, 2017

I have tried several times to cancel my personal trainer account. I did exactly what the contract says. I mailed in my certified letter 3 TIMES! They conveniently never recieved it. I have been emailed back and forth for over a month trying to get this cancelled. My information was sent to the cancellations department finally. They sent me and web form and wanted me to fill it out. Of course by filling out this web form I would not be within the proper terms to cancel the agreement. So.... I decided to call Kelli the lady that I had been emailing back and forth with. She informed me that when I filled out the web agreement to cancel that I had to allow a 30 day notice. There was no indication that I had to give a 30 notice anywhere on the form, and that I also owed 610.00 for cancellation fees! By this time a am fed slap up! I dont even want my gym membership anymore. So I tried to cancel that as well. I get told that I can't. This was NEVER DISCLOSED TO ME!!! I have to move 25 miles away from the gym, or I have to have a medical condition where I can not physically come to the gym. I cant cancel my membership because they are crooks! All this would have been settled if they would have just released me from my contract that I tried to terminate the correct way, but they refuse to admit that they got the letter and they failed to process the termination.

NEVER JOIN GOLDS GYM!

  • Oct 17, 2017

Employees say and do anything to get your money. When I realized how much it was just to sign up I was told my card was already processed. Told a manager would call and issue a refund next day as there wasn't a manager on duty. All lies. Manager could care less what I was told or even that I was scammed out of almost $200 because employees lie to get you in the door and sign. Apparently management doesn't know number to corporate.... right..... Lies! Still fighting to get my money back. 30 day money back is actually only a 3 day money back.... Will never step foot in that gym again. Will never recommend to anyone. My recommendation...stay away! Work out elsewhere!

Wanted to come here so my husband and I could work out together with our son in their play area. I already work out at . We left and went to and my husband was signed up for $10.....not $200 and lies. Never had any issues with or its staff. We will switch off nights to work out, better option than dealing with rude unprofessional lying staff in an overpriced gym. has everything and more for less per year and no lies.

  • Feb 14, 2017

I went to the good old golds gym to cancel my membership. When i started my membership it was for a year because i knew i was going to lose weight and go back to drive a truck. When my year was up there i asked how to cancel my membership and they said i signed for two years when i d**n sure didn't. When i argued for hours with the gyms payment center they said we can freeze it for 3 months for $50 then add it to the end of your next year so i said no why would i pay you more money so i'm stuck paying 550 next year and want even be there will be over the road and home for 3-4 days a month. See when i signed up for the gym the d****e bag told me it will be for a year and that if i found job earlier i could cancel for $50 that a lie. (The only way you can get out is if you get hurt and can't workout or you move 35 miles away) Well there get there money and I will go when i can but there no way to get out i want you to know avoid Golds go to planet fitness is so much better and cheaper at that. Good thing i believe in Karma cause she got the guy that ripped me off to start with he died in motorcycle accident. Not being mean but people like that get what coming to them.

  • Feb 14, 2017

The stalker and his bunch of co participants and encouragers keep on removing tirelessly this review I had posted in other websites ( showing their obvious guilt ), but this letter is everywhere. I was granted a Temporary Injunction against this man that belongs to the Gold`s Gym Mount Dora, but does not go in there to workout , goes in there to loiter around and stalked me and harassed me and " mobbed " others guys ( that I don`t even know ) to hate me. I am a married fitness model loyal to my husband and with perfect conduct and have being a member since this facility opened. Have complained to the old management and to the current female manager. Who appears to have an agenda with me, since in meetings with me and my husband she says she is aware and that I always go and do my thing and keep to myself. But around the guy and even to police she had a different story, in my absence.

Coincidentally after her transfer to this facility from another one about 5 to 6 months ago, upon general manager position, my stalker had gotten really bold and fired up.

..... Suspiciously enough, every time I complained she never wanted to have a meeting between me and this member face to face in her presence, for reasons unknown. I have filed 2 police complaints. The Gym has cameras to prove his stalking and following me around and people see his obnoxious behavior of bullying and stalking. He would find out about my complaints to management and come back even stronger. He retaliated more. Every time nothing happened, he got worse. He followed me around the Gym and shouted awful comments around and towards me and laughs. Starring and gazing me and my body. It had become a nightmare. We had an attorney write a letter to the Gym that this harassment could become a dangerous situation and since I have signed up for safety in the facility he demanded in his letter that they cancelled his membership to avoid any serious issues in the facility.

Me and my husband were founding members of that location with over 5 years of membership, never generating any problems. After e mails to owner he finally called my husband to set a meeting and when we thought it was to tell us some good news, ( this was n July 26th at 2:30 pm ), since any business owner would not want the trouble of something occurring inside his facility or that was generated in there, so we went on the hopes that this man`s membership was being cancelled. I had made a registry, since the facility has security cameras, of what had happened to me and where inside the Gym and parking lot and saved in written for my records containing the dates and hours. This gentleman, one of the owners, started the meeting by suggesting " I changed my workout hours ", when I have been at that same time slot since the Gym had opened ( I had requested my attendance sheets and had it printed out ). To our amazement, towards the end of the meeting, had the idea of " collecting writen statements " from this man`s friends from the Gym ( same ones that man tries to mob against me ) , saying that he had done nothing wrong to me and that he would collect letters of people saying that I had " been rude " to them, when I am known for not even speaking to anyone in there and just going to workout and leave.

The agenda against me was being confirmed. It was real. We were baffled that anyone that calls themselves fathers could act in such disturbing manner. We have also the e mail exchange with the owner, including my " Termination " by e mail just hours after I was granted my Temporary Injunction, and Gold`s Gym had been served their copy in that same day in the morning, according to manager and The Sherriff`s department that we called and verified that they got served too besides the Respondent. Even though we have requested a formal paper, I have never received any official letter or document terminating my membership or as the reason or motive why I was terminated besides this e mail from owner: " Taking into consideration the circumstances regarding your complaint, we find ourselves in the middle of a "she said/he said" situation. As business owners, we do not want to facilitate, or as you put it "be an accessory" to such and have determined that removing Gold's Gym from this situation to be the best and safest solution for all. Therefore, we are terminating your membership immediately and refunding your current months dues. While we understand this may not be to your liking, we are not the police and cannot be expected to act as such. We encourage you to take whatever steps are necessary to protect yourself and we will cooperate/assist if we can. Thank you in advance for you understanding with this matter. "

He wasn`t " removing Gold`s Gym from this situation " he was choosing to keep the stalker. And punish the victim. I am still appalled that I have worked out in there for so many years being unaware of how unsafe and unimportant I was to them. Paid every month non stop since I had joined that facility. Was a loyal member. How can a business retaliate a woman that is taking action against her obvious stalker? They were an accessory to his stalking, helped it get really bad lately and waited for me to take action to expel me from the Gym humiliated. Gold`s Gym took upon themselves to make a " mockery " out of my Injunction and acted like their own " Judges ".

My Injunction hearing in August 9th was nothing short of strange. I was not even allowed to have my witnesses which was the best one, my husband, that has seen that man talk in his habitual aggressive manner yelling at me with his hands just a couple inches of my face. I did not bring my attorney, since I thought that my five pages written statement in that Injunction explaining all of my ordeal and my two Police Complaints and this member`s known behavior at the Gym ( manager had told me there were other complaints besides mine about him also ) were going to be sufficient for being Granted a Permanent Injunction. There was the Court Room Bailiff in there, a female Police Officer that called our names in for the hearing, It was a quick hearing. I was not granted my Injunction, since Gold`s Gym had terminated me and the Injunction included Gold`s Gym as the main place where it all was happening. Some attorney`s that I have consulted with have the opinion that since Gold`s Gym was in the Injunction, that would be a Violation of the Injunction. But the Justice System in Lake County did not see it that way.

We have ( attorneys and us ) the audio transcript from that Injunction hearing obtained at the Court House in Tavares. Since I wasn`t granted protection and was pretty much on my own luck, I already had the feeling that it was going to be a matter of time until he would try to find other ways to continue the harassment since he could no longer victimize me at the Gym and parking lot anymore. Apparently is ongoing in that Gym the defaming and obsessing with me, since I have had people ask me and my husband things and say that they`ve heard it in there about me to this day. Huh? Meanwhile, I never even knew this man`s name until my second Police complaint when Mount Dora Officers went in the Gym to get his story, and that second Police Report print came out having his name within.

An attorney had advised us about the Florida Anti Stalking Statue of 2009 ( http://law.findlaw.com/state-laws/stalking/florida/ ) so we decided to take my case to the State`s Attorney Office. After days of our meeting I received a letter dated August 3 of 2011 that says " ... DECLINE TO FILE charges in the above entitled cause based on the following grounds: INSUFFICIENT EVIDENCE TO PROVE CHARGE. " . The Gym has cameras, but I never heard of them being subpoena for this investigation. My word and my husband`s witnessing of all of my pain and suffering and damages we were going through did not matter either. I can`t describe how it is to feel let down and unprotected like that, including by the Justice System.

And as a result of nothing happening to this man in terms of Justice, he got on a " power trip ", and eded up feeling in the position of filling some frivolous, bogus small claims case against me, claiming " defamation of character and stress " ( really ?? ) , where amongst other things he wrote on his Affidavit about me on the second paragraph last line on those words: " Because of her behavior, she was banned by all Golds Gym`s owned by the current owner ", when all what I have from Gold`s Gym is an e mail from the owner, which I copied and pasted the text above in this letter. I have an attorney Countersuing, since I am the one with real issues and losses here . He also attached to his law suit a copy of a PRIVATE e mail sent by me on July 20th 2011 complaining of my ordeal in that Gym, addressed to Gold`s Gym manager that she maliciously handed to the stalker, and this e mail contains my private information such as my e mail address and my cell phone number and private facts disclosed that should never land in this man`s hands,

How do you attach to a law suit filed in Court a document that was never intended to land on your hands? Brilliant intelligence. The ethics of Gold`s Gym management and their disregard for my safety never ceased to surprise.This man thinks that because he didn`t get arrested and the Lake County Justice System ( quite famous even on the Internet ) has failed me, he is in the clear and feels protected by the lack of justice and feels immune to the laws. When it is notorious his harassing and stalking and even after I have left the Gym people in there have told my husband that it continues in my absence, the defaming, talking, plotting, and his bragging about his own versions of things and what has happened, because he feels immune to Justice. In his small claims Affidavit he names two Police Officers including the one present at my hearing as his witnesses ( ??? ), probably to intimidate me? Make me fear for my life???? Any more???? I would not want to be in his witnesses list, since I recognize them all as co participants or encouragers of his acts. There are other findings about his " witnesses " . And their pattern of acting the same ways over and over...

This man didn`t even show up for the second mediation. Claiming he was late and didn`t know what time the Mediation was going to be, when in the Court Documents there it is his signature acknowledging that this mediation was at 9 in the morning. He is a farse, a liar, has no character.

I have done nothing wrong, I AM THE VICTIM HERE. I have all of the copies of the paperwork and several attorneys are aware and have copies themselves. I have also contacted the Consulate of the Country I was born, so that they are also aware. The paperwork was also sent to a few news channels and their legal departments as a safety measure. Some channels got interested on doing a story and publishing it.

To this day I continue to be cyber, phone stalked, and group harrassed by his friends and acquaintances. I have had torelocate, because I could not live in a town where a maniac is immune to Justice and can do whatever he pleases and get no punishment. Racism maybe??? I do not not live around there anymore, but he still tries to find other ways to continue his stalking. Including the small claims law suit, that is in reality an easy sure way of " keeping tabs " or seeing me in Court time and time if I had not hired a lawyer and feeling like he is control of something since he can even see me anymore.

Being a loyal paying member of Gold`s Gym Mount Dora for almost 5 years has cost me a lot. It cost me a lot of money, time and caused me a lot of pain. I hope this doesn`t happen to other women and that Gym`s everywhere don`t participate on the harrassing of it`s members and that they don`t provide private e mails and data to people that should not have them. Ethics and regard for others safety is what needs to be learnt by Gold`s Gym Mount Dora and its manager.

  • Nov 1, 2016

I signed a contract to be billed $50.00 a month only and now I have been billed $97 by golds gym which is outrageous. Gyms are taking advantage of their clients and I'm fed up with this corruption.

  • Jul 30, 2016

I wish to cancell my membership. I signed up for a 2 year contract and no longer want to continue. They automatically re-up the contract. To cancell is impossible the proof is having to do this report rather than stop in at the gym and cancell.

No further charges should be charged. In fact a refund of 19.99 should be given for the month of August since the contract was only to Aug1, my account was last charged on July 28, 2016.

Please cancell this account.

  • Jul 21, 2016

I ordered a Groupon deal for $49.99 minus 20% for a 3-month Gold's Gym membership. Unfortunately, the voucher's time expired after 60 days but I understand the $39.99 value remains valid until I use it. Yesterday, on 12/16/2016, I went to Gold's Gym to redeem the expired Groupon value and the salesman "Jenkins“ told me I could get 1 month's membership for an additional $60.00. Are you kidding me? That is ridiculous! I paid 39.99 in a Groupon deal for a 3-month membership and now they expect me to pay $100.00 for I month and sign a contract with them! I walked out very upset.

The operations Manager "Jenna" called me back but I missed the call. I called her back today 3 times when at 1 pm the person who answered the phone said she would call me back in 10 minutes. I received no call I hour later so I called back. I told Jenna that they could have at least offered me the 7-day free trial membership advertised on their website. She said that was only offered in the Hendersonville location. This is a complete falsehood! Jenna out and out lied to me yet offered me another deal at that point and although I would love to have a gym membership, I cannot give these con-artists my patronage!

Here is the link...http://7dayvip.goldsgym.com/fl3/lp3/default-main.aspx?partnerID=18&utm_source=bing&utm_medium=cpc&utm_campaign=1a_Brand-Exact-Geo&utm_term=gold%27s%20gym%20asheville&utm_content=1.Golds%20Gym%20-%20Geo

It clearly advertises Gold's Gym offers a free 7-day trial membership at the 1047 Patton Ave Asheville, NC 28801 828-398-1430 location! I will continue to file a complaint with their corporate headquarters.

I demand a refund or credit for this order because I refuse to deal with people like this who deal unfairly and have unethical business practices. I especially would never ever trust these people with my bank account number!

  • Apr 8, 2016

Golds gym is terrible. I signed a 2 year contract and when it ended I was unaware that I had to call or go online to cancel. I wasn't sure what to cancel considering I signed a 2 year contract!! I thought once the 24 months is up my membership would end. They charged me over and over again. They have it noted in their contract that you have to call/ go online to cancel because they know people are going to forget to call or like me who was unware that you have to call. I understand it is my responsibility but they take advantage of people and rip them off!! I think it is ridiculous that they have done this to millons of people. This should not even be in their contract otherwise what is the point of offering different terms. Such a scam!!!

  • Jan 23, 2016

It's not in the contract on terms and conditions gor unexpected reason. I had a car accident and seeing chiropractor for my injury. The person that spoke she said that there is nothing she can do and cannot help my situation.

They are harassing me for payments after I called and cancel my membership due to emergency. I have contact and leave messages to their central manager to resolve the problem but failed to retrieve my calls.

  • Sep 18, 2015

My wife and I toured the facility and were given a 7 day courtesy pass to try out the facility. We worked out 6 days, skipped a day, and came in for the 7th visit. A snotty front desk person told us the visits had to be consecutive and wouldn't allow us to work out and shoved a membership applications in our face. Really??? Smart move. Not. Joined Loveland Athletic Club and never looked back.

  • Aug 13, 2015

We got my son a gym membership here in February when he was between jobs. In June, he got a job in Paducah, KY. Gold's Gym does not have any locations in/near Paducah, so we cancelled his membership by giving them a copy of his lease agreement and the signed check showing that we paid the first month's rent down there. This is August and after 4 trips to Gold's Gym, which is 22 miles from me, they are still taking $$ from our account. I called today and spoke to Andy B, who is the Asst. Sales Mgr there. He said he remembers me and doesn't know why they are still taking $ from my account. Of course, he also told me, face-to-face, that he would carbon copy my in on the email that he was going to send to the corporate membership office and he didn't. He apologized.

So, we have technically submitted our lease agreement 4 times now. Twice in June, once in July and now again in August. I submitted it 3 times in person and they supposedly photo copied it. I also emailed it to the manager and then called to ensure she received my email. She acknowledged that she did.

And yet here we are in August and more $ was taken from my account. My bank has been very nice and have put stop pays on the amounts without charging me, but that won't last forever. If they don't take care of it this time, I'll just file a small claims against them.

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