Go Total Fitness purchased Executive Fitness which I have been a member of since 2014. I was directed to mail a copy of a cancellation request November 2015, which I sent over promptly and was continually billed my monthly service fee of approx.: $26.00 post termination.
This isn't the bad part . . . When I called after catching the error I was told it would be resolved and then the next month Go Total Fitness billed me for approx. $86.00 . . . and again the following month another three fold fee! That was when I blocked further billing, reversed the last two fraudulent charges and to this date they are alleging no cancellation form has been received!
GO TOTAL FITNESS CHANGED MY MEMBERSHIP RATE ADDING ADDITIONAL SERVICES WITHOUT MY CONSENT and DENIES RECEIVING MY CANCELLATION FORM
I would happily submit another form, but the kicker is Go Total Fitness will not allow me to cancel without paying back the two months of blocked billing that they increased without notifying me. Go Total assert an email notifier was sent regarding my "new rate", but I asked for the original email to be forwarded and there is not one. Just a screen shot of what the email was "supposed to look like" . . . Odd company! Oh . . . here is the kicker! I have a photo copy of my cancellation form I mailed. In 20/20 hindsight I should have paid a Process Server to hand deliver the document.
AVOID THIS COMPANY AT ALL COST! THEY ARE DECEPTIVE AND UNETHICAL.
Go Total Body Fitness Reviews
Go Total Fitness purchased Executive Fitness which I have been a member of since 2014. I was directed to mail a copy of a cancellation request November 2015, which I sent over promptly and was continually billed my monthly service fee of approx.: $26.00 post termination.
This isn't the bad part . . . When I called after catching the error I was told it would be resolved and then the next month Go Total Fitness billed me for approx. $86.00 . . . and again the following month another three fold fee! That was when I blocked further billing, reversed the last two fraudulent charges and to this date they are alleging no cancellation form has been received!
GO TOTAL FITNESS CHANGED MY MEMBERSHIP RATE ADDING ADDITIONAL SERVICES WITHOUT MY CONSENT and DENIES RECEIVING MY CANCELLATION FORM
I would happily submit another form, but the kicker is Go Total Fitness will not allow me to cancel without paying back the two months of blocked billing that they increased without notifying me. Go Total assert an email notifier was sent regarding my "new rate", but I asked for the original email to be forwarded and there is not one. Just a screen shot of what the email was "supposed to look like" . . . Odd company! Oh . . . here is the kicker! I have a photo copy of my cancellation form I mailed. In 20/20 hindsight I should have paid a Process Server to hand deliver the document.
AVOID THIS COMPANY AT ALL COST! THEY ARE DECEPTIVE AND UNETHICAL.