On april 09, 2023, i went to godaddy to search a domain name, the result was, it's available for $2.99. I accepted that, put it in my cart and tried to check out. Godaddy offered me multiple add-ons which i declined, i only wanted the domain name.
When i tried to check out, i input my credit card info and clicked check out, but on the final page the price was now $11.99. I opened a chat and chatted with either a real person or an ai bot, i explained what happened and that i was informed the domain would cost $2.99. The godaddy cust svc said what is the discount code that allows you to purchase that domain for $2.99?
I said there isn't any discount code, i searched it, you said $2.99 i accepted and tried to pay, i have copies of the chat thread. The chat agent says, sorry that price isn't available for your domain because your domain has the potential to be a premium domain.
And i said, baloney, i don't care what you think it might become, you offered it at $2.99 so either honor that or i'll post a review on scamion alerting others about what you tried to pull on me. I got no response. For what it's worth, i immediately went to another domain name site and obtained the domain for $1. Godaddy tried to rip me off. Personally, i have never been able to stand godaddy, so this is just another example of why.
Go Daddy has lots of complaints for charging subscribers different amounts for hosting domain names.They renew with short or little notice. Lately they have cut out customer service and have added resources to sales. I have sent Arizona Attorney general multiple emails ConsumerInfo but due to the fact that it is "Go Daddy" , they won't do anything //// which is very disappointing as we have over 350 domain names with them
Dear Sir / Madam;
#1) You are resending the same response that says a) we did not renew and b) no retroactive. a) there were no notices given for a renewal as they had an account manager that dealt with customers like us with over 300 + domains and that account manager is no longer employed. That account manager was the KEY and arranged all the discounts. b) They must retroactively give us the discount, IT IS THEIR FAULT.
#2) I have sent you THREE TIMES the emails from them covering price of renewals that are all over the place. I like you to refer to those and ask them WHY they charge different amounts for the SAME TYPE OF DOMAIN NAMES? Please pay attention to the emails sent.
#3) I am hoping that you are investigating GoDaddy not just because of me BUT BECAUSE 1000'S of clients that have been complaining about # 2 Best Jesse Wright C E O California Retail Properties Corp.
22939 Hawthorne Blvd Suite 100 Torrance California 90505 Trump Supporter (MAGA) Fox Supporter CNN , NBC & CBS Hater Office: 310 465 0311 Cell: 877 337 6869 Fax: 310 465 0031 Email: [email protected]
I say yes. As a client of “go daddy” since 2000, they have failed me. With the size of their company, many departments to which they can pass the buck and their flock of attorneys, they can’t fail but i, the small business owner, can’t win. Even though they created a situation that resulted in my complete loss of presence on the internet, they met my complaint with gross indifference.
Through our own negligence, in 2013 we failed to renew our domain name. Over the next 2 ½ years we received few if any calls from the internet and were sustained only by referrals from past clients and our referral base that gave prospective clients our phone number bypassing our web site. Only in june 2016 did we find out we no longer had any web site presence at all. This is our saga.
Timeline of events
1. Since mid 2013, karen arnoff and the dog-owner connection paid go daddy in advance and with additional fees for protection to host the new domain and website.
2. Over the next 2 1/2 yrs. We received few if any calls from the web.
4. In june, 2016, karen tried to go to her website but could not find it. When karen’s assistant called go daddy again she was assured by the agent that karen still owned thedogownerconnection.com. The representative then looked into the records and said we had been hosting for 2 1/2 years, dogownerconnection.com Not thedogownerconnection) which expired in 2016. We informed him that, since mid 2013, we no longer owned that domain name Which go daddy knew) and that the paymentswe made in advance were strictly limited to supporting the domain site thedogownerconnction.com, the new domain name which was advised by their go daddy representative in mid 2013. This current go daddy representative then looked further and found that in error, thedogownerconnection.com was put as a sub-account of the defunct dogownerconnection.com and when dogownerconnection.com hosting was cancelled Because we no longer owned it), thedogownerconnection.com was also cancelled. In all the inquiries we had been making were never explained to my assistant or anyone else at the dog-owner connection. Renee then asked the representative if he could retrieve the website and he said he could not because go daddy only held onto the website for a month and the website was discarded 5/28/2016. As a result of go daddy’s errors, any inquiries made to thedogowerconnection.com had been forwarded to the new york domain – the domain we lost in 2013. This resulted in karen arnoff and her business being completely deprived of any web visibility for almost three years.
5. In summary:
A. Go daddy erroneously put thedogownerconnection.com as a sub-account of a website karen no longer owned.
B. Go daddy received 2 ½ years of payments and applied them to a site karen no longer owned.
C. Because of go daddy errors, karen’s website traffic was forwarded to another site.
D. In march, 2016 go daddy erroneously informed renee that everything was okay with the dog-owner account and they could not account for the $84 invoice she was receiving.
E. In june, 2016. Go daddy erroneously cancelled thedogownerconnection.com website and discarded the unique contents of that website.
F. Since mid 2013, karen has had diminished and virtually zero presence on the web resulting in, as yet, uncalculated loss of business.
We made the following request for go daddy compensatory actions:
1. Immediately assign a go daddy account manager to stay with karen arnoff and its staff, melvin arnoff and renee throughout the whole process to work to develop without charge, a new website for the dog owner connection.com to optimize and attract new business that would appear on page 1 of google and all other major search engines and continue monthly to revise the website as needed so that, if not initially on page 1, it continues to rise to that point and continue this for no less than three years.
2. The new website should be in a format easily revised by karen and staff.
3. Go daddy should attach links to make this site more easily found.
4. Go daddy should list this site with yahoo. Local and all other major locals.
5. Go daddy should host this site free of charge for three years.
6. Go daddy should assist in getting this site on youtube and other social media to make the dog-owner connection’s presents known as quickly as possible...
7. Go daddy should be in contact with karen no less than monthly to assess these actions.
8. In addition, karen would like go daddy to develop a website for her legal and forensic work with dogs.
Instead of offering about $2,000 worth of services to us Much less expensive to go daddy) we were met with complete indifference by the company’s representative and told us to get an attorney if we wanted to try to get any compensation.
If not for a fantastic, compassionate and competent employee who intelligently research the history to help find out what had happened and an offer to credit us $168.00 for two years of defunct hosting; Which is all he could do) i would have lost all faith in humans let alone big business.
What are the recourses for “the little” person against big companies with lots of recourses and attorneys.
The only thing i know to do is to take it to the public, social media, the federal trade commission Ftc.Gov), yelp, comsumeraffairs.com, the better business bureau complaintsboard.com, the investigative reporters over various t.V. Stations, the bbb consumer complaints, godaddypistconsumer.com forbs.com, webhostingtalk.com, the antigodaddy.com, complaint.Tvnews ,consumer watchdog, consumer action: help desk, consumer watch dog and other organizations. What would you do?
Is ‘godaddy to big to fail’? Go daddy “is the world’s largest web host and domain name registrar. Perhaps they can’t fail. But, when they err with a small business client, can that client win. Based on my experience, i don’t think so. .
3. In 2016, karen started receiving invoices from go daddy. Confused, because of the above mentioned precautions, karen’s assistant, renee, called go daddy to find out what the invoices were for. She called on the following dates: 3/14/16, 4/11/16, 5/2/16, 6/7/16 (3 times) and 6/14/16. Initially, renee was told that the account was paid in full and they did not know what the $84 bill was for. Only in june did she find out there was serious trouble.
When renewing GoDaddy's email marketing program month to month: Let's say your plan expires December 20 and you don't renew until January 2. Go Daddy will show that your plan "expired" on the 20th, so you would assume you had no access to the plan from December 21 through January 2 when you renewed. When you go to renew on January 2, you will see that your new month "expires" on January 19. Meaning Go Daddy is technically shorting you about one week. When you call to complain, the arrogant customer service rep will claim that, even though your plan showed it had "expired," that you technically had access to it during that time. They refuse to credit you for a week and say it's not their fault because even though it said "expired," you had access to the plan during the time you thought you didn't. Total scam!!!
I purchased a Web Hosting account which was for Unlimited Storage and Unlimited Bandwidth (as if the writing of this report, this product is still available). I purchased a 5 year subscription. Over the past two plus years I have been uploading video files for viewing by a tour group (approx 35 people). A couple months ago I received an email from GoDaddy's Network Violations Group telling me I had violated their space limits. In an email reply to them I pointed them to the product I had purchased with Unlimited Stirage. They replied back telling me I was in violation of the Web Hosting agreement. I have sent a number if emails to them only to keep getting the same reply. When I checked with GoDaddy sales, I found that I would now need to spend at least $500 per year to host my files. The Network Violations Group has since disabled my account.
Go Daddy Operating Company, LLC Reviews
On april 09, 2023, i went to godaddy to search a domain name, the result was, it's available for $2.99. I accepted that, put it in my cart and tried to check out. Godaddy offered me multiple add-ons which i declined, i only wanted the domain name.
When i tried to check out, i input my credit card info and clicked check out, but on the final page the price was now $11.99. I opened a chat and chatted with either a real person or an ai bot, i explained what happened and that i was informed the domain would cost $2.99. The godaddy cust svc said what is the discount code that allows you to purchase that domain for $2.99?
I said there isn't any discount code, i searched it, you said $2.99 i accepted and tried to pay, i have copies of the chat thread. The chat agent says, sorry that price isn't available for your domain because your domain has the potential to be a premium domain.
And i said, baloney, i don't care what you think it might become, you offered it at $2.99 so either honor that or i'll post a review on scamion alerting others about what you tried to pull on me. I got no response. For what it's worth, i immediately went to another domain name site and obtained the domain for $1. Godaddy tried to rip me off. Personally, i have never been able to stand godaddy, so this is just another example of why.
Go Daddy has lots of complaints for charging subscribers different amounts for hosting domain names.They renew with short or little notice. Lately they have cut out customer service and have added resources to sales. I have sent Arizona Attorney general multiple emails ConsumerInfo but due to the fact that it is "Go Daddy" , they won't do anything //// which is very disappointing as we have over 350 domain names with them
Dear Sir / Madam;
#1) You are resending the same response that says a) we did not renew and b) no retroactive. a) there were no notices given for a renewal as they had an account manager that dealt with customers like us with over 300 + domains and that account manager is no longer employed. That account manager was the KEY and arranged all the discounts. b) They must retroactively give us the discount, IT IS THEIR FAULT.
#2) I have sent you THREE TIMES the emails from them covering price of renewals that are all over the place. I like you to refer to those and ask them WHY they charge different amounts for the SAME TYPE OF DOMAIN NAMES? Please pay attention to the emails sent.
#3) I am hoping that you are investigating GoDaddy not just because of me BUT BECAUSE 1000'S of clients that have been complaining about # 2 Best Jesse Wright C E O California Retail Properties Corp.
22939 Hawthorne Blvd Suite 100 Torrance California 90505 Trump Supporter (MAGA) Fox Supporter CNN , NBC & CBS Hater Office: 310 465 0311 Cell: 877 337 6869 Fax: 310 465 0031 Email: [email protected]
Is go daddy too big to fail?
I say yes. As a client of “go daddy” since 2000, they have failed me. With the size of their company, many departments to which they can pass the buck and their flock of attorneys, they can’t fail but i, the small business owner, can’t win. Even though they created a situation that resulted in my complete loss of presence on the internet, they met my complaint with gross indifference.
Through our own negligence, in 2013 we failed to renew our domain name. Over the next 2 ½ years we received few if any calls from the internet and were sustained only by referrals from past clients and our referral base that gave prospective clients our phone number bypassing our web site. Only in june 2016 did we find out we no longer had any web site presence at all. This is our saga.
Timeline of events
1. Since mid 2013, karen arnoff and the dog-owner connection paid go daddy in advance and with additional fees for protection to host the new domain and website.
2. Over the next 2 1/2 yrs. We received few if any calls from the web.
4. In june, 2016, karen tried to go to her website but could not find it. When karen’s assistant called go daddy again she was assured by the agent that karen still owned thedogownerconnection.com. The representative then looked into the records and said we had been hosting for 2 1/2 years, dogownerconnection.com Not thedogownerconnection) which expired in 2016. We informed him that, since mid 2013, we no longer owned that domain name Which go daddy knew) and that the paymentswe made in advance were strictly limited to supporting the domain site thedogownerconnction.com, the new domain name which was advised by their go daddy representative in mid 2013. This current go daddy representative then looked further and found that in error, thedogownerconnection.com was put as a sub-account of the defunct dogownerconnection.com and when dogownerconnection.com hosting was cancelled Because we no longer owned it), thedogownerconnection.com was also cancelled. In all the inquiries we had been making were never explained to my assistant or anyone else at the dog-owner connection. Renee then asked the representative if he could retrieve the website and he said he could not because go daddy only held onto the website for a month and the website was discarded 5/28/2016. As a result of go daddy’s errors, any inquiries made to thedogowerconnection.com had been forwarded to the new york domain – the domain we lost in 2013. This resulted in karen arnoff and her business being completely deprived of any web visibility for almost three years.
5. In summary:
A. Go daddy erroneously put thedogownerconnection.com as a sub-account of a website karen no longer owned.
B. Go daddy received 2 ½ years of payments and applied them to a site karen no longer owned.
C. Because of go daddy errors, karen’s website traffic was forwarded to another site.
D. In march, 2016 go daddy erroneously informed renee that everything was okay with the dog-owner account and they could not account for the $84 invoice she was receiving.
E. In june, 2016. Go daddy erroneously cancelled thedogownerconnection.com website and discarded the unique contents of that website.
F. Since mid 2013, karen has had diminished and virtually zero presence on the web resulting in, as yet, uncalculated loss of business.
We made the following request for go daddy compensatory actions:
1. Immediately assign a go daddy account manager to stay with karen arnoff and its staff, melvin arnoff and renee throughout the whole process to work to develop without charge, a new website for the dog owner connection.com to optimize and attract new business that would appear on page 1 of google and all other major search engines and continue monthly to revise the website as needed so that, if not initially on page 1, it continues to rise to that point and continue this for no less than three years.
2. The new website should be in a format easily revised by karen and staff.
3. Go daddy should attach links to make this site more easily found.
4. Go daddy should list this site with yahoo. Local and all other major locals.
5. Go daddy should host this site free of charge for three years.
6. Go daddy should assist in getting this site on youtube and other social media to make the dog-owner connection’s presents known as quickly as possible...
7. Go daddy should be in contact with karen no less than monthly to assess these actions.
8. In addition, karen would like go daddy to develop a website for her legal and forensic work with dogs.
Instead of offering about $2,000 worth of services to us Much less expensive to go daddy) we were met with complete indifference by the company’s representative and told us to get an attorney if we wanted to try to get any compensation.
If not for a fantastic, compassionate and competent employee who intelligently research the history to help find out what had happened and an offer to credit us $168.00 for two years of defunct hosting; Which is all he could do) i would have lost all faith in humans let alone big business.
What are the recourses for “the little” person against big companies with lots of recourses and attorneys.
The only thing i know to do is to take it to the public, social media, the federal trade commission Ftc.Gov), yelp, comsumeraffairs.com, the better business bureau complaintsboard.com, the investigative reporters over various t.V. Stations, the bbb consumer complaints, godaddypistconsumer.com forbs.com, webhostingtalk.com, the antigodaddy.com, complaint.Tvnews ,consumer watchdog, consumer action: help desk, consumer watch dog and other organizations. What would you do?
Is ‘godaddy to big to fail’? Go daddy “is the world’s largest web host and domain name registrar. Perhaps they can’t fail. But, when they err with a small business client, can that client win. Based on my experience, i don’t think so. .
Karen arnoff
The dog-owner connection
440-349-5022
[email protected]
3. In 2016, karen started receiving invoices from go daddy. Confused, because of the above mentioned precautions, karen’s assistant, renee, called go daddy to find out what the invoices were for. She called on the following dates: 3/14/16, 4/11/16, 5/2/16, 6/7/16 (3 times) and 6/14/16. Initially, renee was told that the account was paid in full and they did not know what the $84 bill was for. Only in june did she find out there was serious trouble.
When renewing GoDaddy's email marketing program month to month: Let's say your plan expires December 20 and you don't renew until January 2. Go Daddy will show that your plan "expired" on the 20th, so you would assume you had no access to the plan from December 21 through January 2 when you renewed. When you go to renew on January 2, you will see that your new month "expires" on January 19. Meaning Go Daddy is technically shorting you about one week. When you call to complain, the arrogant customer service rep will claim that, even though your plan showed it had "expired," that you technically had access to it during that time. They refuse to credit you for a week and say it's not their fault because even though it said "expired," you had access to the plan during the time you thought you didn't. Total scam!!!
I purchased a Web Hosting account which was for Unlimited Storage and Unlimited Bandwidth (as if the writing of this report, this product is still available). I purchased a 5 year subscription. Over the past two plus years I have been uploading video files for viewing by a tour group (approx 35 people). A couple months ago I received an email from GoDaddy's Network Violations Group telling me I had violated their space limits. In an email reply to them I pointed them to the product I had purchased with Unlimited Stirage. They replied back telling me I was in violation of the Web Hosting agreement. I have sent a number if emails to them only to keep getting the same reply. When I checked with GoDaddy sales, I found that I would now need to spend at least $500 per year to host my files. The Network Violations Group has since disabled my account.