In the past 5+ years i've rec'd many cash rewards from GTM via PayPal -- the payments have always been reliable (if slow);
Aug 25th, 2016 i requested a $50 cheque (rather than PP) to be sent to me, which i have yet to receive; have checked in my PP acct and it wasn't deposited there, either;
i've tried to contact them several times, but have only rec'd one response, which said to check their website for my request # -- i did this, but it was marked "solved", which it certainly isn't; still no response to my replies to this email;
i've checked my GTM acct, and the points were, indeed, removed from my total, but i still have not rec'd either the money or any explanation;
if i managed to screw up my original request for a check, could they not just replace the points into my GTM acct, and i could continue to do their surveys, which they continue to send me regularly????
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In the past 5+ years i've rec'd many cash rewards from GTM via PayPal -- the payments have always been reliable (if slow);
Aug 25th, 2016 i requested a $50 cheque (rather than PP) to be sent to me, which i have yet to receive; have checked in my PP acct and it wasn't deposited there, either;
i've tried to contact them several times, but have only rec'd one response, which said to check their website for my request # -- i did this, but it was marked "solved", which it certainly isn't; still no response to my replies to this email;
i've checked my GTM acct, and the points were, indeed, removed from my total, but i still have not rec'd either the money or any explanation;
if i managed to screw up my original request for a check, could they not just replace the points into my GTM acct, and i could continue to do their surveys, which they continue to send me regularly????
grateful for any assistance you can give me!!