In the past year, I've had calls from these guys trying to collect on about 10 different invoices. (We're a big company.) Each instance is the same. My reps who allegedly placed the order remember a conversation with a "Ricoh" rep, but they didn't order anything.
And here's what I've done that seems to be helping. I tell the agent that we never placed the order, and management won't approve this payment. Then I tell them the only way I can get around this, is if they have a PO or a signed order form, proving that we placed the order. I also tell them to put my hospitals and clinics on a blacklist / Do-not-call list.
Typically charges $450.00 to $500.00 for a quantity of 1. One what? Cartridge, case, truckload?
Global Business Systems Reviews
In the past year, I've had calls from these guys trying to collect on about 10 different invoices. (We're a big company.) Each instance is the same. My reps who allegedly placed the order remember a conversation with a "Ricoh" rep, but they didn't order anything.
And here's what I've done that seems to be helping. I tell the agent that we never placed the order, and management won't approve this payment. Then I tell them the only way I can get around this, is if they have a PO or a signed order form, proving that we placed the order. I also tell them to put my hospitals and clinics on a blacklist / Do-not-call list.
Typically charges $450.00 to $500.00 for a quantity of 1. One what? Cartridge, case, truckload?
Toner Bandits! Gotta' love them! (Not really.)