I ordered a new sweatshirt from Gildan.com. The shirt I received was dirty, stained, and obviously worn by someone else. Gildan.com, located in Barbados, refused to take any responsibility for the condition of the product, and refused to ship a new, and clean, replacement. I talked to Melinda, who was so unhelpful that I asked to speak to a supervisor. I got Diedre, who evaded responsibility by claiming, "Gildan has hundreds of distributors," and blamed the problem on 'a distributor.' She refused to do anything to provide customer support to remedy the situation, or to contact the alleged distributor.
Diedre claimed that my order went to a company called "Gotapparel.com" (Got Apparel). However, I gave my credit card to GILDAN.COM! Evidently, Gildan transfers orders from customers to one of "hundreds of distributors," and will not provide any customer support if a distributor screws up.
NEVER, EVER order any clothing from Gildan. You may be badly ripped off, and be sent a defective, dirty or used article of clothing which Gildan.com will not exchange and for which the company will not take any responsibility. Gildan offers no customer help or support whatsoever. It's a total ripoff.
Gildan.com Reviews
I ordered a new sweatshirt from Gildan.com. The shirt I received was dirty, stained, and obviously worn by someone else. Gildan.com, located in Barbados, refused to take any responsibility for the condition of the product, and refused to ship a new, and clean, replacement. I talked to Melinda, who was so unhelpful that I asked to speak to a supervisor. I got Diedre, who evaded responsibility by claiming, "Gildan has hundreds of distributors," and blamed the problem on 'a distributor.' She refused to do anything to provide customer support to remedy the situation, or to contact the alleged distributor.
Diedre claimed that my order went to a company called "Gotapparel.com" (Got Apparel). However, I gave my credit card to GILDAN.COM! Evidently, Gildan transfers orders from customers to one of "hundreds of distributors," and will not provide any customer support if a distributor screws up.
NEVER, EVER order any clothing from Gildan. You may be badly ripped off, and be sent a defective, dirty or used article of clothing which Gildan.com will not exchange and for which the company will not take any responsibility. Gildan offers no customer help or support whatsoever. It's a total ripoff.