I ordered a jacket from giglio.com on 18/11/15 and paid € 26,23 for the "Receive it quickly" option which claimed my jacket would arrive in 2 - 3 days.
It arived eight days later and had been shipped using "Standard delivery" which was free of charge when making the order.
giglio.com have charged me € 26,23 for a service they have not provided and instead provided a service which was free on their site. I have attempted to communicate with their support staff and they pretend not to understand, simply sending tracking info and generally ignoring the fact they took € 26,23 for doing nothing.
Giglio.com Reviews
I ordered a jacket from giglio.com on 18/11/15 and paid € 26,23 for the "Receive it quickly" option which claimed my jacket would arrive in 2 - 3 days.
It arived eight days later and had been shipped using "Standard delivery" which was free of charge when making the order.
giglio.com have charged me € 26,23 for a service they have not provided and instead provided a service which was free on their site. I have attempted to communicate with their support staff and they pretend not to understand, simply sending tracking info and generally ignoring the fact they took € 26,23 for doing nothing.