I placed 6 orders, for 6 gift cards, on 1/24/18; my credit card was charged approximately $400.00, total. This was not for an authorization or hold, the money was taken out of my account. A few hours later, I received an automatically generated email stating "3rd Party Verification Failed" and 4 out of the 6 gift cards had not been sent to me, electrically as described. Nor, was there a refund issued. I emailed them at: [email protected] and approximately 30 times on this day. Along, with also calling them at the phone number listed: 1-855-443-8227 and a total of 6 times; all of which was their answering system's message. There was not any type of "live" or in-person help, either online or otherwise. When I was met with no response at all, I went to Twitter and located them @GiftCardZen, where I posted my concern with this company. Only at this point, did they respond. I had paid with PayPal and so I can file a claim with them, but if I hadn't I would have lost all my money!
GiftCardZen, Inc. Reviews
I placed 6 orders, for 6 gift cards, on 1/24/18; my credit card was charged approximately $400.00, total. This was not for an authorization or hold, the money was taken out of my account. A few hours later, I received an automatically generated email stating "3rd Party Verification Failed" and 4 out of the 6 gift cards had not been sent to me, electrically as described. Nor, was there a refund issued. I emailed them at: [email protected] and approximately 30 times on this day. Along, with also calling them at the phone number listed: 1-855-443-8227 and a total of 6 times; all of which was their answering system's message. There was not any type of "live" or in-person help, either online or otherwise. When I was met with no response at all, I went to Twitter and located them @GiftCardZen, where I posted my concern with this company. Only at this point, did they respond. I had paid with PayPal and so I can file a claim with them, but if I hadn't I would have lost all my money!