Company makes it impossiable to cancel membership and rules change everytime request . They keep charging creditcard for different fees . When requested to be reimbursed their cs then says certified letter needed and 60 day in advance cancellation . Company is fraudulant and takes money continously
This people are insáne. I started my membership in September so. I was going to this gym like 1or 2 days . Because it was far from where I live. OK everything was just fine. Until. December or November when I received a call telling me. uh. I saw that you just came here to the gym we were trying to charge you but it looks like your card didn't work. Can we try it now. I say yes it OK. So. 2 month pass when I decided to come back to the gym . Like I use to do. When I came back. The first day everything was just fine. So the next day there was this lady that come to me and say hey can you stop the noise. And I'm like what noise she said you are slamming the weights . I told her no I'm not. So after that every time that I come to this gym they were following me like if I was a terrorist. I just stayed for 24 days. Because one of the employee came to me very rude and say . Do you want me to show you how to use this machine. I told him no thanks I know how to use it. They are racist. Why because others were doing noise but they only look at me. I felt discriminate. Just because I'm Latino so the next day I came back to talk to the manager . He was nice at first but as soon as I got home. I received a call from the manager telling me that I was not longer a giant fitness customer. That they already terminated my contract. I was like what's. So when I went to sing the cancellation I told him I'm going to get a lowyer. That this can't happen again. And he scrimed do you have a number or you need one. I didn't turn around because I'm polite. And head find like this guy doesn't diserve my attention. SMH.
Giant Fitness Reviews
Company makes it impossiable to cancel membership and rules change everytime request . They keep charging creditcard for different fees . When requested to be reimbursed their cs then says certified letter needed and 60 day in advance cancellation . Company is fraudulant and takes money continously
This people are insáne. I started my membership in September so. I was going to this gym like 1or 2 days . Because it was far from where I live. OK everything was just fine. Until. December or November when I received a call telling me. uh. I saw that you just came here to the gym we were trying to charge you but it looks like your card didn't work. Can we try it now. I say yes it OK. So. 2 month pass when I decided to come back to the gym . Like I use to do. When I came back. The first day everything was just fine. So the next day there was this lady that come to me and say hey can you stop the noise. And I'm like what noise she said you are slamming the weights . I told her no I'm not. So after that every time that I come to this gym they were following me like if I was a terrorist. I just stayed for 24 days. Because one of the employee came to me very rude and say . Do you want me to show you how to use this machine. I told him no thanks I know how to use it. They are racist. Why because others were doing noise but they only look at me. I felt discriminate. Just because I'm Latino so the next day I came back to talk to the manager . He was nice at first but as soon as I got home. I received a call from the manager telling me that I was not longer a giant fitness customer. That they already terminated my contract. I was like what's. So when I went to sing the cancellation I told him I'm going to get a lowyer. That this can't happen again. And he scrimed do you have a number or you need one. I didn't turn around because I'm polite. And head find like this guy doesn't diserve my attention. SMH.