I bought a pair of low top, Jordan XI Concords from the Get-Supplied website in early November of 2015. I received the shoes about two weeks later, and noticed that the 'upper' part of the shoe had a blue haze to it. Typical sign of a B GRADE shoe (doesn't mean it's fake, it just means it didn't meet Nikes quality standards coming out of production). These shoes are supposed to be black and white- not blue! So after about a week of me emailing and calling the company to get a REFUND, someone finally responded and told me to ship the shoes back. I did, with specific instructions inside that I wanted my money back. The shoes were never even tried on, so there's no reason they wouldn't do a refund. Well, that was in the middle of November. Come early December they email me saying they haven't received my shoes, so they can't issue a refund. Not until I sent them a screen shot of the FedEx delivery signature confirmation (a signature of one of their employees), did they respond with "well let us look into this more".
It's now December 18th, and I haven't heard back from them. I've easily sent ten emails, called dozens of times (they'll never pick their phones up), and to no avail.
Get-Supplied.com Reviews
I bought a pair of low top, Jordan XI Concords from the Get-Supplied website in early November of 2015. I received the shoes about two weeks later, and noticed that the 'upper' part of the shoe had a blue haze to it. Typical sign of a B GRADE shoe (doesn't mean it's fake, it just means it didn't meet Nikes quality standards coming out of production). These shoes are supposed to be black and white- not blue! So after about a week of me emailing and calling the company to get a REFUND, someone finally responded and told me to ship the shoes back. I did, with specific instructions inside that I wanted my money back. The shoes were never even tried on, so there's no reason they wouldn't do a refund. Well, that was in the middle of November. Come early December they email me saying they haven't received my shoes, so they can't issue a refund. Not until I sent them a screen shot of the FedEx delivery signature confirmation (a signature of one of their employees), did they respond with "well let us look into this more".
It's now December 18th, and I haven't heard back from them. I've easily sent ten emails, called dozens of times (they'll never pick their phones up), and to no avail.