Another horrible Germain dealer. Got internet price, then was presented with a higher price at the showroom. After negotiating back to original offer, got a signed off financing deal from manager.
Came back to pick up car after prep, was told the bank only offered us a rate at about twice the interest rate as the "deal" we signed. When I said to the finance manager it was a bait and switch, he got angry and said "there's the door" !! Of course I left.
I went and arranged my own financing and called my salesperson (Francesca - she was great and was as baffled as I was about this waste of time) and she Another said she would wait for me to come down and do the deal. When I got there, the sales manager informed me that they would not accept USAA financing - they only take cash or their own financing.
I have probably bought 10 cars over 30 years with USAA drafts, and they have NEVER been refused before. He made some lame excuse about delays using outside financing and customer complaints, but clearly they do not want to sell a car if they cannot make their cut of the finance deal.
I guess they feel they are the only source for a CR-V. I'll be spending my $28,000 somewhere else tomorrow. Don't waste your time here unless you want to take whatever they decide to dish out.
Germain Honda of Naples Reviews
Another horrible Germain dealer. Got internet price, then was presented with a higher price at the showroom. After negotiating back to original offer, got a signed off financing deal from manager.
Came back to pick up car after prep, was told the bank only offered us a rate at about twice the interest rate as the "deal" we signed. When I said to the finance manager it was a bait and switch, he got angry and said "there's the door" !! Of course I left.
I went and arranged my own financing and called my salesperson (Francesca - she was great and was as baffled as I was about this waste of time) and she Another said she would wait for me to come down and do the deal. When I got there, the sales manager informed me that they would not accept USAA financing - they only take cash or their own financing.
I have probably bought 10 cars over 30 years with USAA drafts, and they have NEVER been refused before. He made some lame excuse about delays using outside financing and customer complaints, but clearly they do not want to sell a car if they cannot make their cut of the finance deal.
I guess they feel they are the only source for a CR-V. I'll be spending my $28,000 somewhere else tomorrow. Don't waste your time here unless you want to take whatever they decide to dish out.