I ORDERED THE HANGING CAT CONDO BACK IN JANUARY OF 2019. I HAVE YET TO RECEIVE THE PRODUCT! I TRIED 3 TIMES TO EMAIL THE COMPANY TO INQUIRE AS TO WHERE MY ITEM IS....NEVER GOT A REPLY. THERE IS NO OTHER WAY TO GET IN TOUCH WITH THESE PEOPLE EXCEPT EMAIL TO WHICH THEY NEVER RESPOND!
VERY POOR CUSTOMER SERVICE, NO DELIEVERY OF ITEMS ORDERED... ALL ADDS UP TO SCAM ARTISTS!!
I TRIED LOGGING ON TO THE SITE TODAY, AND THEY'RE NOT EVEN ONLINE NOW, MAYBE THEY WERE SHUT DOWN BECAUSE OF THE TERRIBLE,LYING BUSINESS THEY CONDUCT!
A 1 STAR RATING IS BAD, I WANTED TO GIVE THEM 0 STARS BECAUSE THATS HOW AWFUL THEY ARE!
Item ordered two months ago. Nothing received, no follow up, and the phone and website say unavailable. Item was $9.47. Asking Discover if they have any fraud program but not hopeful. It's not even the money, I think my cat would like the product.
No item still and it's been months. Can't get in touch with company. It seems they've disappeared from the planet. I really wanted the condo, oh well, my loss, their gain. Lesson learned.
If I could give genie treasures less than a 1 Star, I would. I ordered this cat condo in January. I emailed them in February and their response was it takes up to 90 days to get these promotional items ( I ordered the hanging cat condo) because they are being sent from China. Here is it, June 14th, 2019 and still no cat condo. It’s really not about the money and time wasted... I really thought the item would have been great for my cat. Such a bad company and bad customer service.
I ordered a cat condo, they have promoted several times and is currently on promo according to their website. What I received was a cat braclet, which they sell for 1.00. I paid shipping for the bigger item of 9.67. Their website clearly states satisfaction guaranteed or your money back.
Well it’s all a lie! I have emailed several times requesting my money back! ( I did not order or want a bracelet This company is clearly doing a bait and switch! Beware!!
I also ordered the cat condo and got screwed. Out the $9.47 and no product delivered. I did attempt emailing and received no response. It looks like I'm not the only one...
Paid for a "promotional" item, the cat condo, but never received it and it's been months. Tried contacting them and never got a response back. Now it's saying they are unavailable. It seems they've disappeared from the planet. My loss, their gain. Lesson learned.
Genie Treasures Reviews
SCAM!!!!
I ORDERED THE HANGING CAT CONDO BACK IN JANUARY OF 2019. I HAVE YET TO RECEIVE THE PRODUCT! I TRIED 3 TIMES TO EMAIL THE COMPANY TO INQUIRE AS TO WHERE MY ITEM IS....NEVER GOT A REPLY. THERE IS NO OTHER WAY TO GET IN TOUCH WITH THESE PEOPLE EXCEPT EMAIL TO WHICH THEY NEVER RESPOND!
VERY POOR CUSTOMER SERVICE, NO DELIEVERY OF ITEMS ORDERED... ALL ADDS UP TO SCAM ARTISTS!!
I TRIED LOGGING ON TO THE SITE TODAY, AND THEY'RE NOT EVEN ONLINE NOW, MAYBE THEY WERE SHUT DOWN BECAUSE OF THE TERRIBLE,LYING BUSINESS THEY CONDUCT!
A 1 STAR RATING IS BAD, I WANTED TO GIVE THEM 0 STARS BECAUSE THATS HOW AWFUL THEY ARE!
DO NOT ORDER
I order a cat product that never showed it's been months and good luck actually getting ahold of them. BUYER BEWARE
Cat Condo order
Item ordered two months ago. Nothing received, no follow up, and the phone and website say unavailable. Item was $9.47. Asking Discover if they have any fraud program but not hopeful. It's not even the money, I think my cat would like the product.
Beware!!!
No item still and it's been months. Can't get in touch with company. It seems they've disappeared from the planet. I really wanted the condo, oh well, my loss, their gain. Lesson learned.
Cat condo
If I could give genie treasures less than a 1 Star, I would. I ordered this cat condo in January. I emailed them in February and their response was it takes up to 90 days to get these promotional items ( I ordered the hanging cat condo) because they are being sent from China. Here is it, June 14th, 2019 and still no cat condo. It’s really not about the money and time wasted... I really thought the item would have been great for my cat. Such a bad company and bad customer service.
I ordered a cat condo, they have promoted several times and is currently on promo according to their website. What I received was a cat braclet, which they sell for 1.00. I paid shipping for the bigger item of 9.67. Their website clearly states satisfaction guaranteed or your money back.
Well it’s all a lie! I have emailed several times requesting my money back! ( I did not order or want a bracelet This company is clearly doing a bait and switch! Beware!!
Scam
I also ordered the hanging cat condo and never revived it.
I've tried contacting them several ways, with no response.
Scam
I also ordered the cat condo and got screwed. Out the $9.47 and no product delivered. I did attempt emailing and received no response. It looks like I'm not the only one...
They never did send it
I ordered a cat condo back in january and never got it
BEWARE!!!
Paid for a "promotional" item, the cat condo, but never received it and it's been months. Tried contacting them and never got a response back. Now it's saying they are unavailable. It seems they've disappeared from the planet. My loss, their gain. Lesson learned.
Paid for a "promotional offer" but never received it. It's been months and you can't got up with them.