This company charges undisclosed fees when depositing your funds into their site. I deposited Ether and was told when entering my address that there was a 0.00 eth fee. Once the transaction posted I noticed a substantial amount ($45 out of $150 deposited) was taken out. There is no explanation as to why the amount was taken from me.
Only after a lengthy reddit search was I able to find a hidden fee schedule page showing the flat deduction amount. There is no way to access this information from my dashboard as well. This fee should be presented when entering the details for the deposit. I will be filing a lawsuit against this crooked company.
I went to GateHub to purchase Ripple on their exchange. Ripple shows them on their website, so I thought this would be a reputable company. Shortly after signing up for their website, I started getting notices from my bank that someone tried to access my account and started getting suspicious emails. After transferring currency into my wallet and purchasing XRP, I attempted to trade the XRP back to BTC in a few seperate transactions. The transactions went through in the Ripple ledger, but the change was never shown in my wallet. Essentially making the funds disappear from my account.
When I tried to contact GateHub though their support widget and via direct email, all I received was form letter replies. No actual person ever responded. I wish I had read other reviews online before giving them any of my money. They have a horrible reputation and need to be shut down and thrown in jail.
GateHub Reviews
This company charges undisclosed fees when depositing your funds into their site. I deposited Ether and was told when entering my address that there was a 0.00 eth fee. Once the transaction posted I noticed a substantial amount ($45 out of $150 deposited) was taken out. There is no explanation as to why the amount was taken from me.
Only after a lengthy reddit search was I able to find a hidden fee schedule page showing the flat deduction amount. There is no way to access this information from my dashboard as well. This fee should be presented when entering the details for the deposit. I will be filing a lawsuit against this crooked company.
I went to GateHub to purchase Ripple on their exchange. Ripple shows them on their website, so I thought this would be a reputable company. Shortly after signing up for their website, I started getting notices from my bank that someone tried to access my account and started getting suspicious emails. After transferring currency into my wallet and purchasing XRP, I attempted to trade the XRP back to BTC in a few seperate transactions. The transactions went through in the Ripple ledger, but the change was never shown in my wallet. Essentially making the funds disappear from my account.
When I tried to contact GateHub though their support widget and via direct email, all I received was form letter replies. No actual person ever responded. I wish I had read other reviews online before giving them any of my money. They have a horrible reputation and need to be shut down and thrown in jail.