In my 12+ years of living in the city, I can honestly say, this was the worst experience I've ever had.
I booked a seemingly simply brunch for 10 of my friends for my birthday at this joke of an establishment. Our reservation was for 2pm - 4pm. Reserving, as in Gallow Green charging my card/taking my money, was simple. The rest was not.
Upon getting to Gallow Green, the unattractive and by unattractive I don't mean looks, I mean personality wise (super ugly personality), blonde girl at the front tells us it will be 15 mins for a table. I feel sorry for her. She is a host at a restaurant that is a mess and she is equally a mess.
That 15 minutes immediately turns to 30 which ultimately turned into 1 hour. They even had the audacity to try to ask us to eat, all 10 of us, around a small coffee table. What was the point of making a reservation?!
After the hour wait, we are seated at our table. Mind you, we had been updated a few times by some of the very basic girls working there. Queen of the basics being some girl Salamay (an unfortunate name sounding like Salami). Awful name and attitude to match. My friends were trying to be upbeat about the entire situation but I wasn't having it.
So, we are seated and we go up to get food. The brunch closes at 4pm and we are getting food at around 3:05ish. Basically, we are getting the leftovers. Pieces of leftover food in the trays. Disgusting and embarrassing.
I will say this; the manager was trying to make things better. I appreciate that.
She offered us two bottles of prosecco, a disgustingly large plate of meat (to make up for the buffet part that was closed) and at the end comp'd our drinks. However, the entire experience was awful and quite frankly ruined the brunch. Thank you though to the manager. If the girls who work for you were half as nice and put in that effort from the beginning, like during that 1 hour were waiting, maybe this review wouldn't be so harsh.
Gallow Green Reviews
In my 12+ years of living in the city, I can honestly say, this was the worst experience I've ever had.
I booked a seemingly simply brunch for 10 of my friends for my birthday at this joke of an establishment. Our reservation was for 2pm - 4pm. Reserving, as in Gallow Green charging my card/taking my money, was simple. The rest was not.
Upon getting to Gallow Green, the unattractive and by unattractive I don't mean looks, I mean personality wise (super ugly personality), blonde girl at the front tells us it will be 15 mins for a table. I feel sorry for her. She is a host at a restaurant that is a mess and she is equally a mess.
That 15 minutes immediately turns to 30 which ultimately turned into 1 hour. They even had the audacity to try to ask us to eat, all 10 of us, around a small coffee table. What was the point of making a reservation?!
After the hour wait, we are seated at our table. Mind you, we had been updated a few times by some of the very basic girls working there. Queen of the basics being some girl Salamay (an unfortunate name sounding like Salami). Awful name and attitude to match. My friends were trying to be upbeat about the entire situation but I wasn't having it.
So, we are seated and we go up to get food. The brunch closes at 4pm and we are getting food at around 3:05ish. Basically, we are getting the leftovers. Pieces of leftover food in the trays. Disgusting and embarrassing.
I will say this; the manager was trying to make things better. I appreciate that.
She offered us two bottles of prosecco, a disgustingly large plate of meat (to make up for the buffet part that was closed) and at the end comp'd our drinks. However, the entire experience was awful and quite frankly ruined the brunch. Thank you though to the manager. If the girls who work for you were half as nice and put in that effort from the beginning, like during that 1 hour were waiting, maybe this review wouldn't be so harsh.