We mailed a cancellation letter over 2 years ago to Evo Payment Processing. After that the understanding was the accounts were closed. But this was not the case as we were still being charged monthly.
When I called to inquire, I was was told the account was never closed & we would still be charged even if there were no transactions.
So what happens to all the money we paid when the account was suppopsed to be closed? Gallery Furniture located in Smithfield
I am disabled and purchased a recliner from Gallery Furniture because I have a hard time finding a chair that is comfortable. They told me and I verified that they accept returns if you are not comfortable. I told them I am disabled and have a hard time but they said they would accommodate. I purchased as chair and found it uncomfortable. I called the next day to return it and spoke to the customer service department which I found it later on was Mattress Mack's sister it family member. They were extremely ride and told me they would not honor their policy. I explained it was the reason I purchased the chair. The family member/customer service rep became furious and told me they were his family and that they would tell him not to take my calls. I was shocked. I then called back and asked for Matress Mack since I had seen how much he supposedly cares for the disabled. I was shocked when he told me to "f**k off". I'm still shocked. I've never been treated this way by anyone ever. I called the customer service line again and the family member/ customer rep told me they had told him I cursed at them so that he wouldn't take my call. So I tried again to call Mack and tell him what I was just told. I man answered and told me not to call back that they would file a complaint with the police. I don't think Mack ever understood what actually happened or maybe he just thought it was funny to screw with a disabled customer. I'm still in complete shock. I still have a chair I can't use. I was ripped off by gallery furniture. So the next time you see Mack on the news acting charitable just remember how he really treats people when the cameras are not rolling. I don't have a lot of money and this hurt me financially and I was bullied by this company.
I bought furniture from these criminals and they never delivered anything to me. Stole my hard earned money. They have operated under several names to avoid being leveraged by the Sheriff’s office because they had so many open cases in small claims court and Better Business Bureau investigations. These are the same criminals that were formerly known as Rooms Unlimited aka K.A.R. Ltd. They have just changed their name to Signature Rooms d/b/a Gallery Furniture to avoid being leveraged by the Sheriff's office in Suffolk County. Read all the reviews under Rooms Unlimited. They took my money and never delivered anything. They take your money and never deliver anything. If they deliver anything it will arrive severely damaged and missing several pieces because they are not authorized dealers of any of the furniture manufacturers they claim they will sell to you. These criminals actively take down negative reviews and post fake positive reviews. You have been warned. Stay away from these Professional criminals. Do not let them swindle you out of your hard earned money. Google the owner...Richard Kogel (public information posted by New York State) is in prison for defrauding New York State out of millions in sales tax and now his son/family is running the business under the name Signature Rooms d/b/a Gallery Furniture. I bought and paid for furniture from Gallery Furniture and they never delivered anything. They are not authorized dealers for any of the brands of furniture they never deliver. Go ahead and check with any furniture company that they claim they will sell to you. Not authorized dealers, red flag.....STAY AWAY!! Zero star rating. Any positive reviews are written by the criminals who are employed at Gallery furniture. Hopefully the authorities in Suffolk County will finally close these criminals down.
Gallery Furniture Reviews
We mailed a cancellation letter over 2 years ago to Evo Payment Processing. After that the understanding was the accounts were closed. But this was not the case as we were still being charged monthly.
When I called to inquire, I was was told the account was never closed & we would still be charged even if there were no transactions.
So what happens to all the money we paid when the account was suppopsed to be closed? Gallery Furniture located in Smithfield
Aied Mohamed
I am disabled and purchased a recliner from Gallery Furniture because I have a hard time finding a chair that is comfortable. They told me and I verified that they accept returns if you are not comfortable. I told them I am disabled and have a hard time but they said they would accommodate. I purchased as chair and found it uncomfortable. I called the next day to return it and spoke to the customer service department which I found it later on was Mattress Mack's sister it family member. They were extremely ride and told me they would not honor their policy. I explained it was the reason I purchased the chair. The family member/customer service rep became furious and told me they were his family and that they would tell him not to take my calls. I was shocked. I then called back and asked for Matress Mack since I had seen how much he supposedly cares for the disabled. I was shocked when he told me to "f**k off". I'm still shocked. I've never been treated this way by anyone ever. I called the customer service line again and the family member/ customer rep told me they had told him I cursed at them so that he wouldn't take my call. So I tried again to call Mack and tell him what I was just told. I man answered and told me not to call back that they would file a complaint with the police. I don't think Mack ever understood what actually happened or maybe he just thought it was funny to screw with a disabled customer. I'm still in complete shock. I still have a chair I can't use. I was ripped off by gallery furniture. So the next time you see Mack on the news acting charitable just remember how he really treats people when the cameras are not rolling. I don't have a lot of money and this hurt me financially and I was bullied by this company.
I bought furniture from these criminals and they never delivered anything to me. Stole my hard earned money. They have operated under several names to avoid being leveraged by the Sheriff’s office because they had so many open cases in small claims court and Better Business Bureau investigations. These are the same criminals that were formerly known as Rooms Unlimited aka K.A.R. Ltd. They have just changed their name to Signature Rooms d/b/a Gallery Furniture to avoid being leveraged by the Sheriff's office in Suffolk County. Read all the reviews under Rooms Unlimited. They took my money and never delivered anything. They take your money and never deliver anything. If they deliver anything it will arrive severely damaged and missing several pieces because they are not authorized dealers of any of the furniture manufacturers they claim they will sell to you. These criminals actively take down negative reviews and post fake positive reviews. You have been warned. Stay away from these Professional criminals. Do not let them swindle you out of your hard earned money. Google the owner...Richard Kogel (public information posted by New York State) is in prison for defrauding New York State out of millions in sales tax and now his son/family is running the business under the name Signature Rooms d/b/a Gallery Furniture. I bought and paid for furniture from Gallery Furniture and they never delivered anything. They are not authorized dealers for any of the brands of furniture they never deliver. Go ahead and check with any furniture company that they claim they will sell to you. Not authorized dealers, red flag.....STAY AWAY!! Zero star rating. Any positive reviews are written by the criminals who are employed at Gallery furniture. Hopefully the authorities in Suffolk County will finally close these criminals down.