Selling an old computer, I was offered $52. I was given a shipping label, but no box or packaging like most other buy-back companies offer. Upon receipt of my 7 year old computer, they reduced the price down to $30.50 due to "scratches" and because the computer had a password set. At this point shipping it back is not a reasonable option given the cost. Rather than asking for the password, they opted to reduce the price by $20. The $20 was not the main point. The point is that rather than communicating, or asking for a password, they opted for the financial penalty instead. Not a very customer service oriented business model at all. They are a scam, and my one experience with them was terrible.
Gadget Salvation, LLC. Reviews
Selling an old computer, I was offered $52. I was given a shipping label, but no box or packaging like most other buy-back companies offer. Upon receipt of my 7 year old computer, they reduced the price down to $30.50 due to "scratches" and because the computer had a password set. At this point shipping it back is not a reasonable option given the cost. Rather than asking for the password, they opted to reduce the price by $20. The $20 was not the main point. The point is that rather than communicating, or asking for a password, they opted for the financial penalty instead. Not a very customer service oriented business model at all. They are a scam, and my one experience with them was terrible.