I, Pat took my mom to a lock smith, she needed an extra key for an automobile that my late dad had bought, Mom was looking for the extra key that my Dad had, not being able to find the key, I mentioned to Mom, that I had got keys made before at a company called, G & L lock smith, or waht I guess noe may be going by,-- Mentor Kock & Key Distributing Inc. Located in mentor Ohio 44060. [440 ] 974-0550 .
We got to, G&L , [ Please note we did not have the vehicle with us when we went. ] I believ we spoke to a Anna, at the front desk, Mom gave Anna the original key from the dealership, she made a copy from the original that Mom gave her.
Anna, proceeded to cut the key from the original that Mom gave her. Mom was charged $ 56.71 , for said key, At no time were we told that the key they made would not work the same as the original key from dealer ship.
The above accord, on march, 11, 2015. Unfortunately we did not check the key right then, first we did not come in the vehicle [ which is a 2001 Dodge Durango ] .
It was not until a few weeks ago, Mom was having trouble with the 2001 Dodge durango, AAA was called to her house, the AAA driver took the key Mom handed to him, he came back and said the vehicle would only srart and than sut off after about 3 seconds.?
Here we found out, that key was only good for opening the doors,that is pretty sad, especially after paying $56.71 for a key that could have been bought at a Lowes or Home depot, for three or four bucks.
My mom got a copy of her cancelld check, took it to G&L, we spoke to Anna, at front desk, she more or less accused us of geting another copy of the key from some one else, and tried to get money back from them ??
In the mean time, I have contacted three different places about the above, [first] Adventure Chrysler /Jeep/ Dodge, at 1991 Mentor Ave. mentor Ohio 44060, [1-877-494-0935, I spoke to a Lee , at 3;00 P.M. I asked Lee, how could one get a extra copy of a key, first thing lee mentioned, the person would have to show proof of ownership, have to have the vehicle's VIN number, and most importantly, the vehicle would have to be there at the place whare the key would be made.?
[ second place] Ganley Village Chrysler/ Dodge/Jeep. at 2115 Mentor Ave. mentor Ohio 44060, 1-800-327-7704, I spoke to a fred, at 3;30 P.M. on 10/31/2016, I asked Fred the same question, first item was one would have to prove ownership. have the vehicles VIN number, and most important, the vehicle would have to be there, and the vehicle was at my Mom's house not there,?
[ third ] A company called Local Lock Smith, they are a mobile lock Smith, I spoke to a woman at 3;40 P.M. on 10/31/2016. number--1-800-784-1627, and the same as the others, most important, on must show proof of ownership, have VIN number, some thing that is wuite enuich here is since my dad has passed away, if G&L would have tried to follow proper LEGAL procedures, the first thing that would have shown up, and raised a HUGE red flag, information would show up, dad is deceased, and any one who would try to make said copy of key, would now have to produce a copy of my Dad's DEATH certificate ??? And not to beat a dead horse sort of speak, the vehicle that my Mom wanted to get a extra key for, was at her house several miles away from G&L lock Smith ,
After seeing all of the above information, I hope people could see how my 79 Year young Mom , was taken advantage of, true , the first thing this Anna said or asked, why did you wait so long to bring it to our attention, and as I believe I had mentioned, it was not until a few eeks ago, that we realized the KEY was worth less, when the AAA driver brought it to our attention, as the vehicle only ran a couple seconds.
Which, brings up a good question, does G&L even have the proper equiptment , to produce a key that would work ? Even though it has been over a year, don't you think this company would remember some thing as important as having to ask a customer for proof of owner ship , and also having to see previous owners DEATH CERTIFAcate ?
It is pretty sad, of this company charging my elderly disabled Mom, $56.71 , for a key that would not be of any use to her.? Especially after going back a second time, giving Anna a copy of Mom's cancelled check, and asking the owner, who I believe his name is, Gary Miles,to give us a call, and he never did, And after further research, I found out that, neither G&L , or Mentor lock & key Distributing Inc. is Accreditedid with the BBB , what may thry be trying to hide ?
Than you for your time, and hopefully this may prevent others from geting taken advantage of . Sincerely; P.J.
G & L Locksmith Reviews
I, Pat took my mom to a lock smith, she needed an extra key for an automobile that my late dad had bought, Mom was looking for the extra key that my Dad had, not being able to find the key, I mentioned to Mom, that I had got keys made before at a company called, G & L lock smith, or waht I guess noe may be going by,-- Mentor Kock & Key Distributing Inc. Located in mentor Ohio 44060. [440 ] 974-0550 .
We got to, G&L , [ Please note we did not have the vehicle with us when we went. ] I believ we spoke to a Anna, at the front desk, Mom gave Anna the original key from the dealership, she made a copy from the original that Mom gave her.
Anna, proceeded to cut the key from the original that Mom gave her. Mom was charged $ 56.71 , for said key, At no time were we told that the key they made would not work the same as the original key from dealer ship.
The above accord, on march, 11, 2015. Unfortunately we did not check the key right then, first we did not come in the vehicle [ which is a 2001 Dodge Durango ] .
It was not until a few weeks ago, Mom was having trouble with the 2001 Dodge durango, AAA was called to her house, the AAA driver took the key Mom handed to him, he came back and said the vehicle would only srart and than sut off after about 3 seconds.?
Here we found out, that key was only good for opening the doors,that is pretty sad, especially after paying $56.71 for a key that could have been bought at a Lowes or Home depot, for three or four bucks.
My mom got a copy of her cancelld check, took it to G&L, we spoke to Anna, at front desk, she more or less accused us of geting another copy of the key from some one else, and tried to get money back from them ??
In the mean time, I have contacted three different places about the above, [first] Adventure Chrysler /Jeep/ Dodge, at 1991 Mentor Ave. mentor Ohio 44060, [1-877-494-0935, I spoke to a Lee , at 3;00 P.M. I asked Lee, how could one get a extra copy of a key, first thing lee mentioned, the person would have to show proof of ownership, have to have the vehicle's VIN number, and most importantly, the vehicle would have to be there at the place whare the key would be made.?
[ second place] Ganley Village Chrysler/ Dodge/Jeep. at 2115 Mentor Ave. mentor Ohio 44060, 1-800-327-7704, I spoke to a fred, at 3;30 P.M. on 10/31/2016, I asked Fred the same question, first item was one would have to prove ownership. have the vehicles VIN number, and most important, the vehicle would have to be there, and the vehicle was at my Mom's house not there,?
[ third ] A company called Local Lock Smith, they are a mobile lock Smith, I spoke to a woman at 3;40 P.M. on 10/31/2016. number--1-800-784-1627, and the same as the others, most important, on must show proof of ownership, have VIN number, some thing that is wuite enuich here is since my dad has passed away, if G&L would have tried to follow proper LEGAL procedures, the first thing that would have shown up, and raised a HUGE red flag, information would show up, dad is deceased, and any one who would try to make said copy of key, would now have to produce a copy of my Dad's DEATH certificate ??? And not to beat a dead horse sort of speak, the vehicle that my Mom wanted to get a extra key for, was at her house several miles away from G&L lock Smith ,
After seeing all of the above information, I hope people could see how my 79 Year young Mom , was taken advantage of, true , the first thing this Anna said or asked, why did you wait so long to bring it to our attention, and as I believe I had mentioned, it was not until a few eeks ago, that we realized the KEY was worth less, when the AAA driver brought it to our attention, as the vehicle only ran a couple seconds.
Which, brings up a good question, does G&L even have the proper equiptment , to produce a key that would work ? Even though it has been over a year, don't you think this company would remember some thing as important as having to ask a customer for proof of owner ship , and also having to see previous owners DEATH CERTIFAcate ?
It is pretty sad, of this company charging my elderly disabled Mom, $56.71 , for a key that would not be of any use to her.? Especially after going back a second time, giving Anna a copy of Mom's cancelled check, and asking the owner, who I believe his name is, Gary Miles,to give us a call, and he never did, And after further research, I found out that, neither G&L , or Mentor lock & key Distributing Inc. is Accreditedid with the BBB , what may thry be trying to hide ?
Than you for your time, and hopefully this may prevent others from geting taken advantage of . Sincerely; P.J.