Looked great at first, not so great 6 months later. Started to see areas where the color was coming up. It took many emails and text messages to get them to reply.
After a lot of back and forth with emails, finally got Greg to come out and he stated it was calcium build up. He scrubbed away an area to show the blue underneath. Stated he would come back in October to do a acid wash. Showed up this week and again scrubbed an area too show blue and then started to blame our pool filter for not being large enough. dissolved calcium cannot be filtered out. The company i used for water chemistry never checked the water hardness, my bad. I sent them a copy of my water results, which effectively gave them what they wanted, stated " your warranty is voided due to high CYA level"
They were so caught up on proving me wrong that they NEVER asked if I wanted to pay for the acid wash. They just wanted to argue that they told me I needed a better pump for the size of the pool, which is hog wash. It filters out all the bugs and large matter just fine.
I've learned a lot about water management now. Don't use this company, if anything goes wrong they will find a way to make it your problem. If your not a pool professional, don't use this company.
G&B Tile & Plaster Reviews
Looked great at first, not so great 6 months later. Started to see areas where the color was coming up. It took many emails and text messages to get them to reply.
After a lot of back and forth with emails, finally got Greg to come out and he stated it was calcium build up. He scrubbed away an area to show the blue underneath. Stated he would come back in October to do a acid wash. Showed up this week and again scrubbed an area too show blue and then started to blame our pool filter for not being large enough. dissolved calcium cannot be filtered out. The company i used for water chemistry never checked the water hardness, my bad. I sent them a copy of my water results, which effectively gave them what they wanted, stated " your warranty is voided due to high CYA level"
They were so caught up on proving me wrong that they NEVER asked if I wanted to pay for the acid wash. They just wanted to argue that they told me I needed a better pump for the size of the pool, which is hog wash. It filters out all the bugs and large matter just fine.
I've learned a lot about water management now. Don't use this company, if anything goes wrong they will find a way to make it your problem. If your not a pool professional, don't use this company.