Horrible experience! They mislead me in text and then had me waiting on their contractor to show up, telling me he would arrive in 20 minutes. No heads up, no discussion, simply last minute notice, giving my busy household 20 minutes notice! We waited OVER AN HOUR for him and he NEVER showed!
They then wanted him to come out the following day but we had prearranged plans to be out of state that day so the last thing Jill King and I discussed was they would check with the contractor and see about Sunday or Monday. Instead they told my agent I denied them access and they backed out of the contract! Unbelievable and VERY unprofessional!
I have the conversation recorded with Jill King and I NEVER denied them access. They are required per the contract to recieve access "at a reasonable time" and giving us 20 minutes notice was NOT reasonable but we accommodated that, yet they back out because Saturday didn't work for us, despite having proof of the plans we had made back on 8/20/22!!!
They haven't even paid escrow/option fees to Title as of 5pm on Friday. I believe this was malicious and they absolutely wasted my time and my agent's. I will be filing a formal complaint with TREC about this!
The sheer fact Jill knew we have an agent and she continued to communicate directly with me and not our agent and pressured me into returning the contract to her directly and not wait on my agent should have been my first red flag.
Fortified Properties Reviews
Horrible experience! They mislead me in text and then had me waiting on their contractor to show up, telling me he would arrive in 20 minutes. No heads up, no discussion, simply last minute notice, giving my busy household 20 minutes notice! We waited OVER AN HOUR for him and he NEVER showed!
They then wanted him to come out the following day but we had prearranged plans to be out of state that day so the last thing Jill King and I discussed was they would check with the contractor and see about Sunday or Monday. Instead they told my agent I denied them access and they backed out of the contract! Unbelievable and VERY unprofessional!
I have the conversation recorded with Jill King and I NEVER denied them access. They are required per the contract to recieve access "at a reasonable time" and giving us 20 minutes notice was NOT reasonable but we accommodated that, yet they back out because Saturday didn't work for us, despite having proof of the plans we had made back on 8/20/22!!!
They haven't even paid escrow/option fees to Title as of 5pm on Friday. I believe this was malicious and they absolutely wasted my time and my agent's. I will be filing a formal complaint with TREC about this!
The sheer fact Jill knew we have an agent and she continued to communicate directly with me and not our agent and pressured me into returning the contract to her directly and not wait on my agent should have been my first red flag.