On 9/16/15 I booked with an online company who works with Fligthcar. That company confirmed with Flightcar, took my deposit, and sent me email confirmation of the rental car I was supposed to have. When I arrived on 10/10/15 and followed the directions I had been given in order to pick up my car, I was notified by Flightcar that they cancelled my reservation, and that they rescheduled it with another company. I was not once notified of this change in the month prior to my trip no call no email. I had to find out the day I arrived and when pricing of rental cars was way up. My reservation was for no more than $40 and I ended up having to pay $160 for a car elsewhere. Not to mention the 3.5hrs I had to hangout at the airport trying to get a rental car figured out last minute on my day and a half vacation.
Then when I call and ask to speak with a manager to complain no one was ever in. The excuses I received from their employees were ridiculous, and one even told me they rescheduled at a new location out of courtesy for me(ANNA). NOT! Courtesy for me would have been contating me and letting me know of the changes well in advance to give me the opportunity to check elsewhere. Then the next excuse I was given was that they didn't have any of my contact information. The funny thing is that when you are working with another company (Economybookings.com) they have all of that informtion for you.
Regardless of whatever excuse they gave me there was no excuse to cancel my reservation without my knowing. Please do not waste your time booking a thing through this company here. It will be a complete waste of your time, and when you arrive for your stress free vacation be prepared to not have your car there and stress out.
FlightCar, Inc. Reviews
On 9/16/15 I booked with an online company who works with Fligthcar. That company confirmed with Flightcar, took my deposit, and sent me email confirmation of the rental car I was supposed to have. When I arrived on 10/10/15 and followed the directions I had been given in order to pick up my car, I was notified by Flightcar that they cancelled my reservation, and that they rescheduled it with another company. I was not once notified of this change in the month prior to my trip no call no email. I had to find out the day I arrived and when pricing of rental cars was way up. My reservation was for no more than $40 and I ended up having to pay $160 for a car elsewhere. Not to mention the 3.5hrs I had to hangout at the airport trying to get a rental car figured out last minute on my day and a half vacation.
Then when I call and ask to speak with a manager to complain no one was ever in. The excuses I received from their employees were ridiculous, and one even told me they rescheduled at a new location out of courtesy for me(ANNA). NOT! Courtesy for me would have been contating me and letting me know of the changes well in advance to give me the opportunity to check elsewhere. Then the next excuse I was given was that they didn't have any of my contact information. The funny thing is that when you are working with another company (Economybookings.com) they have all of that informtion for you.
Regardless of whatever excuse they gave me there was no excuse to cancel my reservation without my knowing. Please do not waste your time booking a thing through this company here. It will be a complete waste of your time, and when you arrive for your stress free vacation be prepared to not have your car there and stress out.