I bought 3 tires for my utility trailer from Fletchers.( Hi-Run )...ST 205/75D14 6PR..H180 LZ1004 are what they said were good tires for my tailer. ( April or May 2015 purchased )
Loaded my trike M/C ...and headed for South Dakata, then on to Montana and back to Payson,Az.
3,335 miles later and two lines of tire tread were ground down to the bald of the tire.
The opposite tire was warn bad enougn to be classified as NG..no good..but Jason said he couldn't due anything with that tire because there was tread still showing.
Ri-Run tires are poorly constructed and should be used for " Destruction Derby " vehicles only.
Allowing these tires on the roads of the USA is a crime to the people of the country.
I know it's not about saving lives in the U.S. that would be too logical.
So It must be about the almighty Do$$ar, that keeps this junk, from China, continuing it's destruction in our country.
My vehicle is a 1991 Lexus ES250. I took it to Fletchers Tire to have them check my AC system that was not cold. They were also to check and see why my engine light was on. THey had the vehicle all day and finally at their closing time called to let me know that my ac compressor was the problem on the AC system. They wanted $851 to replace the compressor. I told them that wasa way too much money for that service. Then they told me that the engine light was on due to a bad knock sensor (code 52). When I went down to pick up my vehicle the head mechanic told me if I wanted to get the AC compressor they would do and R&R for $220. I told them I would let them know. I found the exact OEM compressor for that vechicle for $229. I called them and they agreed that when the compressor came in I would call them.
It took about a week for the compressor to be delivered. I called them and took the vehicle in the next day. They had the vehicle for 2 days and finally called to let me know it wasa ready to pick up. They then also gave me a price of $330 to install the knock sensor if I wanted to purchase it and bring it to them. I said ok and would call them when I have purchased it. I drove the vehicle home (which was less than 2 miles). AC was cold, but it seem to run different. Like it had a miss. My daughter drove it to work and within 8 miles the AC was not blowing cold any longer. The next morning before I had a chance to call and let them know the AC wasn't working properly, my daughter had driven the car down to the store (less than 2 miles). On the way back the vehicle died and would not start.
She called me and I went down and tried to get it started with the same result. I drove from there back down to Fletchers Tire and told them what had happened. I told them I have had this car for a while and other than the AC not working, it ran and drove great. They told me that if I wanted to pay for a tow truck they would call and get the vehicle towed to their business. I told them I would get it there. Later that day I towed it to their business and they had already closed. I left the vehicle in their parking area and decided I would talk to them in the morning. The next day I went back down there to talk to Mark the manager and tell him what had happened. He said they would check it out and let me know what they found out. This was on a Saturday. I heard nothing from them until Wednesday (4 days later).
They told me that it had many things wrong with it and it would cost $350 for the repairs. And they were also going to fix the knock sensor problem while they had it. So I said ok fix it. They were also going to purge the AC system and recharge it with freon. The next day they said they found other problems and it was going to cost more for the repairs. However, they thought maybe by repairing the knock sensor pigtail that would fix the code 52 engine light problem. So I ask them how much it was going to cost for all the repairs. They gave me a price of $700. So I said as long as everything got fixed, do it. It was several days later that they finally called and said your vehicle was ready to get picked up. I drove down there and they had their district manager there to talk to me. He gave me 2 bills that added up to $1,050.
I got a little upset that it was $350 more than I was quoted on the phone. Then the district manager proceeded to tell me that the total they told me over the phone didn't include the first repairs. I said how would I know? I asked for the total amount. Then I found out they didn't fix the knock sensor problem and they wanted another $330 to install that because they had to take off the intake manifold (which they already just had off). Finally the district manager removed the $350 and agreed to put the knock sensor in at their cost. I ask them for my old parts back and all they could come up with was the rotor cap (which they called the distributor cap). It did have a burn in it and what looked like a new crack in the side of it. No new distributor cap, spark plugs, spark plug wires, or any of the other old parts that they had replaced.
I decided I would wait a few days before I took the vehicle back down to them since they had just had it 9 out of 14 days. While driving it back home (less than 2 miles) the AC went warm again. I called and let Mark the manager know as soon as I got home. He said he would make a note of that and let the district manager know. When I fianally took it back to them they ask me to go buy new intake manifold gaskets since they were doing alll the labor for free. So I went and bought the intake manifold gasket set abd brought it back to them. The next day they called to let me know it was ready again for pick up. My daughter drove me down there so I could pick up the vehicle. The district manager told me if I had any problems to let him know.
I filed a complaint with Flecthers Tire Corperate about what had happened. They said they would get back to me. They have not. Since I have gotten the car back the AC still does not work except for the first 10 minutes. The engine light is still on. The valve cover stil leaks oil. Nothing I paid them for is fixed. I really don't want to take it back to them. Many people that have taken their vehicle to them say they will never take their vehicle to them. There is a facebook website out here in Laveen and many many many people have indicated they all have had problems with Fletchers Tire. All of the parts they charged me for was at least 3 times what I could go buy them for. $180 for spark plug wires!! I could buy them for $20. $80 for a distributor cap. I could buy for $17.
I realized those places make some money on the parts, but come on. That's a pretty high mark up. I think since nothing is fixed that they should give me back all my money. They AC doesn't work properly because the condensor fan doesn't work (at all). The knock sensor doesn't work because they crimped the wires together when they should have been soldierd. The distributor cap looks old. The valve cover still leaks oil. And there are 4 vacuum lines that are broken off of the vacuum switching valves. One of these goes to the EGR valve. That's why it wasn't running properly. They not only didn't fix what they charged me for, they broke things also and didn't fix or mention what they broke. Please anyone contact me.
Fletcher's Tire & Auto Services Reviews
I bought 3 tires for my utility trailer from Fletchers.( Hi-Run )...ST 205/75D14 6PR..H180 LZ1004 are what they said were good tires for my tailer. ( April or May 2015 purchased )
Loaded my trike M/C ...and headed for South Dakata, then on to Montana and back to Payson,Az.
3,335 miles later and two lines of tire tread were ground down to the bald of the tire.
The opposite tire was warn bad enougn to be classified as NG..no good..but Jason said he couldn't due anything with that tire because there was tread still showing.
Ri-Run tires are poorly constructed and should be used for " Destruction Derby " vehicles only.
Allowing these tires on the roads of the USA is a crime to the people of the country.
I know it's not about saving lives in the U.S. that would be too logical.
So It must be about the almighty Do$$ar, that keeps this junk, from China, continuing it's destruction in our country.
My vehicle is a 1991 Lexus ES250. I took it to Fletchers Tire to have them check my AC system that was not cold. They were also to check and see why my engine light was on. THey had the vehicle all day and finally at their closing time called to let me know that my ac compressor was the problem on the AC system. They wanted $851 to replace the compressor. I told them that wasa way too much money for that service. Then they told me that the engine light was on due to a bad knock sensor (code 52). When I went down to pick up my vehicle the head mechanic told me if I wanted to get the AC compressor they would do and R&R for $220. I told them I would let them know. I found the exact OEM compressor for that vechicle for $229. I called them and they agreed that when the compressor came in I would call them.
It took about a week for the compressor to be delivered. I called them and took the vehicle in the next day. They had the vehicle for 2 days and finally called to let me know it wasa ready to pick up. They then also gave me a price of $330 to install the knock sensor if I wanted to purchase it and bring it to them. I said ok and would call them when I have purchased it. I drove the vehicle home (which was less than 2 miles). AC was cold, but it seem to run different. Like it had a miss. My daughter drove it to work and within 8 miles the AC was not blowing cold any longer. The next morning before I had a chance to call and let them know the AC wasn't working properly, my daughter had driven the car down to the store (less than 2 miles). On the way back the vehicle died and would not start.
She called me and I went down and tried to get it started with the same result. I drove from there back down to Fletchers Tire and told them what had happened. I told them I have had this car for a while and other than the AC not working, it ran and drove great. They told me that if I wanted to pay for a tow truck they would call and get the vehicle towed to their business. I told them I would get it there. Later that day I towed it to their business and they had already closed. I left the vehicle in their parking area and decided I would talk to them in the morning. The next day I went back down there to talk to Mark the manager and tell him what had happened. He said they would check it out and let me know what they found out. This was on a Saturday. I heard nothing from them until Wednesday (4 days later).
They told me that it had many things wrong with it and it would cost $350 for the repairs. And they were also going to fix the knock sensor problem while they had it. So I said ok fix it. They were also going to purge the AC system and recharge it with freon. The next day they said they found other problems and it was going to cost more for the repairs. However, they thought maybe by repairing the knock sensor pigtail that would fix the code 52 engine light problem. So I ask them how much it was going to cost for all the repairs. They gave me a price of $700. So I said as long as everything got fixed, do it. It was several days later that they finally called and said your vehicle was ready to get picked up. I drove down there and they had their district manager there to talk to me. He gave me 2 bills that added up to $1,050.
I got a little upset that it was $350 more than I was quoted on the phone. Then the district manager proceeded to tell me that the total they told me over the phone didn't include the first repairs. I said how would I know? I asked for the total amount. Then I found out they didn't fix the knock sensor problem and they wanted another $330 to install that because they had to take off the intake manifold (which they already just had off). Finally the district manager removed the $350 and agreed to put the knock sensor in at their cost. I ask them for my old parts back and all they could come up with was the rotor cap (which they called the distributor cap). It did have a burn in it and what looked like a new crack in the side of it. No new distributor cap, spark plugs, spark plug wires, or any of the other old parts that they had replaced.
I decided I would wait a few days before I took the vehicle back down to them since they had just had it 9 out of 14 days. While driving it back home (less than 2 miles) the AC went warm again. I called and let Mark the manager know as soon as I got home. He said he would make a note of that and let the district manager know. When I fianally took it back to them they ask me to go buy new intake manifold gaskets since they were doing alll the labor for free. So I went and bought the intake manifold gasket set abd brought it back to them. The next day they called to let me know it was ready again for pick up. My daughter drove me down there so I could pick up the vehicle. The district manager told me if I had any problems to let him know.
I filed a complaint with Flecthers Tire Corperate about what had happened. They said they would get back to me. They have not. Since I have gotten the car back the AC still does not work except for the first 10 minutes. The engine light is still on. The valve cover stil leaks oil. Nothing I paid them for is fixed. I really don't want to take it back to them. Many people that have taken their vehicle to them say they will never take their vehicle to them. There is a facebook website out here in Laveen and many many many people have indicated they all have had problems with Fletchers Tire. All of the parts they charged me for was at least 3 times what I could go buy them for. $180 for spark plug wires!! I could buy them for $20. $80 for a distributor cap. I could buy for $17.
I realized those places make some money on the parts, but come on. That's a pretty high mark up. I think since nothing is fixed that they should give me back all my money. They AC doesn't work properly because the condensor fan doesn't work (at all). The knock sensor doesn't work because they crimped the wires together when they should have been soldierd. The distributor cap looks old. The valve cover still leaks oil. And there are 4 vacuum lines that are broken off of the vacuum switching valves. One of these goes to the EGR valve. That's why it wasn't running properly. They not only didn't fix what they charged me for, they broke things also and didn't fix or mention what they broke. Please anyone contact me.