Anthony Anderson, with Fish Window Cleaning, cleaned our exterior / interior windows in our commerical building without any issues.
I hired him again to clean the glass our Executive Suite. His crew extensively damaged our glass. It is going to cost over $50,000 to replace the glass and polish the scratches. It will take the etchers over 10 days to polish out the scratches and we will replace 8 panels of glass which are completely ruined.
I called the corporate offices and spoke Paul Collum, the regional manager, and he said the claim has to go through Anthony's insurance. I have met with and asked Anthony for his insurace information repeatedly and he refuses to comply and / or pay for the damages. I DO NOT RECOMMEND using Fish Window Cleaning. I have never encountered this level of ineptitude in my career. I am assuming he does not have insurance, otherwise, why would he not provide it? Do not let him ruin your windows or glass. And the corporate offices are not liable as he is a franchise of Fish Window Cleaning. The corporate office is unwilling to help us any further.
We are devasted at the level of incompetence not to mention it will take 2 months to replace the glass and we have spent the past 6 months renovating the suite and are having the furniture delivered tomorrow. It has set us back several months before we can move in and $50,000 to repair.
Fish Window Cleaning Reviews
Anthony Anderson, with Fish Window Cleaning, cleaned our exterior / interior windows in our commerical building without any issues.
I hired him again to clean the glass our Executive Suite. His crew extensively damaged our glass. It is going to cost over $50,000 to replace the glass and polish the scratches. It will take the etchers over 10 days to polish out the scratches and we will replace 8 panels of glass which are completely ruined.
I called the corporate offices and spoke Paul Collum, the regional manager, and he said the claim has to go through Anthony's insurance. I have met with and asked Anthony for his insurace information repeatedly and he refuses to comply and / or pay for the damages. I DO NOT RECOMMEND using Fish Window Cleaning. I have never encountered this level of ineptitude in my career. I am assuming he does not have insurance, otherwise, why would he not provide it? Do not let him ruin your windows or glass. And the corporate offices are not liable as he is a franchise of Fish Window Cleaning. The corporate office is unwilling to help us any further.
We are devasted at the level of incompetence not to mention it will take 2 months to replace the glass and we have spent the past 6 months renovating the suite and are having the furniture delivered tomorrow. It has set us back several months before we can move in and $50,000 to repair.