Shady utility/unmonitored local government dealings corruption! They used to notify us of "eminent domain tree culling" and I understand they have right of way but it is UNCONSCIONABLE to give zero notice before cutting power!
A sign on Keim St says it will be "closed 10/10" but it doesn't say where, until when, nor was it put up with more than a couple days notice! Furthermore, their back door shady dealings outage map says "investigating" AS IF they don't know the problem is THEM and the original estimate was back on in 3 hours but it's going on 5 with no end in sight.
The government needs to intervene when monopolies do do things with apathy and abandon. I have elderly people and pets here and these are human rights cruelty violations.
I called on 9/12/22 to Ohio Edison 800-633-4766 to end service in my name on 9/13/22. I spoke with Bryce from customer service and he stated that I could get a medical certificate signed by my physician, to help with the $2700 balance I will owe.
I stated to Bryce that I did not have a medical condition, and he stated, it doesn't matter, it could be for anyone in the house. I stated to Bryce that I was NOT GOING to have my physician LIE about a medical condition. It is illegal and immoral. I was then transferred to Nikki in the service department.
I told her I needed the electric turned off in my name as of September 13, 2022. She stated she would note that service ends September 13, 2022 and I asked her if my son, WHO OWNS THE HOUSE can put it in his name, and nikki stated, yes as long as he calls before 6pm today, September 12, 2022.
My son, WHO OWNS THE HOUSE, called around 5:00pm to Ohio Edison 800-633-4766 and was transferred several times regarding starting electric at his address. He and I spoke with Lauren, Keesha, Holly (Supervisor) and Jennifer (Manager ext 52265) and ALL DENIED my son, the owner of the house, electricity service, until I paid my balance of $2700.
They DISCRIMINATED against my son, bc he is associated with me. So that means, anyone who is associated with this address or myself will be DENIED ELECTRICITY bc I owe a bill. My son and I are 2 different people, we have 2 different social security numbers, birth certificate, license number, YET JENNIFER at extension 52265, DENIED ELECTRICITY FOR ANOTHER CUSTOMER, who has impeccable credit.
She was laughing at my state of confusion and irritation, she stated several times, SHE HAS ALL AUTHORITY OF ALLOWING OR DENYING. Why does this person, have the POWER to DENY my son, WHO OWNS THE HOUSE, electricity.
I stated to Bryce and Nikki to send me the total bill I owe and I would pay it off. Yet Keira, Holly and Jennifer ext 52265 (manager) all had the audacity to say, I WAS NOT PLANNING ON PAYING IT. I am so upset, crying and my anxiety is through the roof, that these 3 would be so insensitive and feel the need to feel superior over me and my son. I WILL BE contacting
Consumer Affairs Public Service Commission
State Reliability Commission
Public Utility Commission
Ohio Attorney General
North American Electric Corp
Utility Regulatory Commission
Federal Energy Regulatory Commission. I will not stop until these employees and this utility company stop playing communist games with people's lives. I have also contacted my attorney, who will be REPRESENTING me and others who OPTED OUT of the class action lawsuit in the HB6 Emmons vs FirstEnergy Corp case# CV 20 935557 that is currently in process, bc the settlement of $49 million dollars accounts to a measly $5.33 per customer.
I will fight this racism, illegal denial of service bc of my sons association with me and discrimination of DENIAL OF ELECTRIC SERVICE, per Keisha, Holly (Supervisor) and Jennifer (Manager ext 52265) on Monday, September 12, 2022. Disgusted by these representatives who state THEY HAVE ALL AUTHORITY to choose who has the "CREDIT" for the luxury of electricity. Communism is alive and here.
Met-Ed is monopoly power supplier in Blue Mountan communtinty in East Stroudsburg . From noon of March 2 2018 we have no electricity in the house. And estimate fixing time is Wed March 7 11pm! Primary residence without heater (24F outside), sewer ,food reserve in refrigerator gone (who will compensate it?!) and I not able to go to hotel because I have 2 cats and dog with me ! They’re old and great chance to became sick after temperature in the house dropped off. Me already catch fever and cold ! Fireplace on propane working 24 / 7 , who will pay for gas bill ! And moreover, is not even guaranteed they’re will restore power on Wed! Now tell me, is this is part of Unated State or is wild outlaw jungle ?! We forced here to use such a service because there’re monopoly! I just bough house here 6 months ago, I natively leaves over 20 years in NYC, we had power outage , is nature but it been fixed in no time, even after Sandy! What happen here?! What kind of "emergency service” is left people in dark and cold for 6 days in winter?!
West Penn power provides the least reliable service imaginable. We moved into a new development with about 200 homes 2 years ago. Since moving here I have had the least reliable electric service I have ever seen. The entire neighborhood experiences outages frequently and surges daily. My neighbors and I have been replacing appliances at an alarming rate due to the awful service we receive. West Penn Power has been completely non responsive to our complaints and the issues have only gotten worse. It would be nice if they didn't have a monopoly on the system and could be held accountable for the service (or lack thereof) that they provide. It's absurd that the electric service through first energy is worse than remote island countries.
FirstEnergy Corp. Reviews
Shady utility/unmonitored local government dealings corruption! They used to notify us of "eminent domain tree culling" and I understand they have right of way but it is UNCONSCIONABLE to give zero notice before cutting power!
A sign on Keim St says it will be "closed 10/10" but it doesn't say where, until when, nor was it put up with more than a couple days notice! Furthermore, their back door shady dealings outage map says "investigating" AS IF they don't know the problem is THEM and the original estimate was back on in 3 hours but it's going on 5 with no end in sight.
The government needs to intervene when monopolies do do things with apathy and abandon. I have elderly people and pets here and these are human rights cruelty violations.
I called on 9/12/22 to Ohio Edison 800-633-4766 to end service in my name on 9/13/22. I spoke with Bryce from customer service and he stated that I could get a medical certificate signed by my physician, to help with the $2700 balance I will owe.
I stated to Bryce that I did not have a medical condition, and he stated, it doesn't matter, it could be for anyone in the house. I stated to Bryce that I was NOT GOING to have my physician LIE about a medical condition. It is illegal and immoral. I was then transferred to Nikki in the service department.
I told her I needed the electric turned off in my name as of September 13, 2022. She stated she would note that service ends September 13, 2022 and I asked her if my son, WHO OWNS THE HOUSE can put it in his name, and nikki stated, yes as long as he calls before 6pm today, September 12, 2022.
My son, WHO OWNS THE HOUSE, called around 5:00pm to Ohio Edison 800-633-4766 and was transferred several times regarding starting electric at his address. He and I spoke with Lauren, Keesha, Holly (Supervisor) and Jennifer (Manager ext 52265) and ALL DENIED my son, the owner of the house, electricity service, until I paid my balance of $2700.
They DISCRIMINATED against my son, bc he is associated with me. So that means, anyone who is associated with this address or myself will be DENIED ELECTRICITY bc I owe a bill. My son and I are 2 different people, we have 2 different social security numbers, birth certificate, license number, YET JENNIFER at extension 52265, DENIED ELECTRICITY FOR ANOTHER CUSTOMER, who has impeccable credit.
She was laughing at my state of confusion and irritation, she stated several times, SHE HAS ALL AUTHORITY OF ALLOWING OR DENYING. Why does this person, have the POWER to DENY my son, WHO OWNS THE HOUSE, electricity.
I stated to Bryce and Nikki to send me the total bill I owe and I would pay it off. Yet Keira, Holly and Jennifer ext 52265 (manager) all had the audacity to say, I WAS NOT PLANNING ON PAYING IT. I am so upset, crying and my anxiety is through the roof, that these 3 would be so insensitive and feel the need to feel superior over me and my son. I WILL BE contacting
Consumer Affairs Public Service Commission
State Reliability Commission
Public Utility Commission
Ohio Attorney General
North American Electric Corp
Utility Regulatory Commission
Federal Energy Regulatory Commission. I will not stop until these employees and this utility company stop playing communist games with people's lives. I have also contacted my attorney, who will be REPRESENTING me and others who OPTED OUT of the class action lawsuit in the HB6 Emmons vs FirstEnergy Corp case# CV 20 935557 that is currently in process, bc the settlement of $49 million dollars accounts to a measly $5.33 per customer.
I will fight this racism, illegal denial of service bc of my sons association with me and discrimination of DENIAL OF ELECTRIC SERVICE, per Keisha, Holly (Supervisor) and Jennifer (Manager ext 52265) on Monday, September 12, 2022. Disgusted by these representatives who state THEY HAVE ALL AUTHORITY to choose who has the "CREDIT" for the luxury of electricity. Communism is alive and here.
Met-Ed is monopoly power supplier in Blue Mountan communtinty in East Stroudsburg . From noon of March 2 2018 we have no electricity in the house. And estimate fixing time is Wed March 7 11pm! Primary residence without heater (24F outside), sewer ,food reserve in refrigerator gone (who will compensate it?!) and I not able to go to hotel because I have 2 cats and dog with me ! They’re old and great chance to became sick after temperature in the house dropped off. Me already catch fever and cold ! Fireplace on propane working 24 / 7 , who will pay for gas bill ! And moreover, is not even guaranteed they’re will restore power on Wed! Now tell me, is this is part of Unated State or is wild outlaw jungle ?! We forced here to use such a service because there’re monopoly! I just bough house here 6 months ago, I natively leaves over 20 years in NYC, we had power outage , is nature but it been fixed in no time, even after Sandy! What happen here?! What kind of "emergency service” is left people in dark and cold for 6 days in winter?!
West Penn power provides the least reliable service imaginable. We moved into a new development with about 200 homes 2 years ago. Since moving here I have had the least reliable electric service I have ever seen. The entire neighborhood experiences outages frequently and surges daily. My neighbors and I have been replacing appliances at an alarming rate due to the awful service we receive. West Penn Power has been completely non responsive to our complaints and the issues have only gotten worse. It would be nice if they didn't have a monopoly on the system and could be held accountable for the service (or lack thereof) that they provide. It's absurd that the electric service through first energy is worse than remote island countries.