First Progress is an unethical, scammy secured credit-card provider. They offer a pre-paid credit card with a hefty deposit, such as $500. Then, when you don't want to pay their annual fee anymore, they make it very difficult, if not almost impossible, to get your pre-paid deposit back:
1. There is no email address or phone number on your statement.
2. You have to send them a physical letter asking for your account to be closed and your deposit returned.
3. You get a letter a few weeks later saying your account is closed, but no mention of your deposit is made.
4. This letter has the first phone number where you can actually call them.
5. Alas, the menu on the voicemail of the company has no option to talk to a real person, or resolve your issue of the missing deposit.
6. I punched random numbers on the menu until I came across, by accident, a menu that said I could talk to a person.
7. That menu option sounds like no person will pick up, but I waited for a couple of minutes, and a person finally came on the line who said it would take 10 weeks (!) for my deposit to be returned.
8. I will file a report with the Tennessee State Attorney General if it doesn't arrive.
I opened an account with this company and sent them a security deposit of $200.00. On June 8, 2018 I wrote them a letter to close my account. On June 20, 2018 I called them to follow up on the letter I sent them and requested that the remainder of my deposit be sent back to me. They told me that I owed them money, that is not the case.
Therefore, they refused to send me monies owed. The Woman on the other end was rude, barely spoke English and hung up on me.
This Company operates a Scam and should be investigated by the Tennessee Attorney General’s Office.
Don’t ever open an account with these Southern Thieves!
I had a credit card payment due today. I went online to make the payment. It said to "click here" to do so. Of course, I clicked on the link. There was no option to pay online! Their website then tells you that there is no option to pay online and that you have to set up an online bill pay to pay them electronically through your checking account (in order to pay them online).
I called in because the payment was due today!!! The rep told me that he would take the payment for me. I asked him how to pay online, and he told me that they don't have that option. I told him that the website said that there was that option. He again confirmed that that option didn't exist.
From there, the rep asked for my routing and account number I told him that I was using my bank card. He stated that they only take mailed in payments, and payments from checking accounts (whether mailed out by the bank or electronically).
I informed him that my bank didn't do electronic payments. However, they mail out checks for bill pay.
Needless to say, I was told that I would be charged a late fee if I didn't pay today and the only way that I could pay was to give him my routing and account number because setting up a bill pay through my bank, at this point, would make my payment late.
I asked was there a fee to do so. Of course, there was. I had to agree to pay $10 for having a rep assist with the payment. I asked for the courtesy of waiving that payment as there was nothing that told you that you couldn't pay online. In fact, everything says that you can! He told me no and that he would push that $10 to my next billing statement as a courtesy.
Lying to customers and forcing them to give you that type of information was terrible enough. Now, you tell me I'll have to pay a late fee or else?
Needless to say, I'm paying off this secured account and closing it. It's obvious that this company seeks to capitalize off of intentionally making people late on their payments, forcing customers to reveal personal information that is NOT necessary to make payments, etc.
BEWARE! This company should be avoided at all costs!
Canceled credit card as described via website. Spoke with "Kim" on August 6th, 2016. All my calls are recorded and there's no doubt between either party what the call, outcome and reason for my call was about. After she verified my account was canceled and I would receive confirmation via postal mail of cancelation there was nothing left to discuss. Account is currently still open and nothing in notes on account that it was set to cancel. Dishonest employees representing a dishonest company.
This is the scum of earth; I can only think of two words to define these crooks "fraud deception"
This company is fraud; I figured their scam on august 24 2015 and closed my account after being scammed three times three months in a row. Since it was obvious that these crooks will end up scamming me; I requested in writing a document to prove my account has been closed; with five requests calls and faxes; I was able to the original document to show my account was closed.
Though those fraud people did send me the letter; still the fight was on for me to get my $2000 security deposit refunded. Though my account was paid in full and I had a document in writing to prove so; the scum racket outfit lied to me for 90 days until I put pressure on them to get my money back.
92 days of pleading, faxing and calling; I finally got $1,870 less $130 these scum scammed me. Adding gas to the fire they reported me late in November though my account was closed in August and documented by them.
As a result of fraud reporting by First Progressive Card; my score went down from 712 to 662 which put my business, pending mortgage app and biz affairs all at risk. I was forced to hire a professional credit company to assist me in clearing my credit; and retain an attorney to go after these scum.
I am seeking help from the state attorney’s office and pursuing full investigation of this racket outfit I have created a webpage for other victims of this scam and pray no one goes through what these people did to me.
I am very lucky I had that one document to prove my case; rest assured I will not rest until these guys are closed.
I will be creating a webpage and blog specifically to go after these crooks; I hired and attoney and will be looking for more victims so we pursue a clas act law suite -- more info to follow on this report.
First Progress Card Reviews
First Progress is an unethical, scammy secured credit-card provider. They offer a pre-paid credit card with a hefty deposit, such as $500. Then, when you don't want to pay their annual fee anymore, they make it very difficult, if not almost impossible, to get your pre-paid deposit back:
1. There is no email address or phone number on your statement.
2. You have to send them a physical letter asking for your account to be closed and your deposit returned.
3. You get a letter a few weeks later saying your account is closed, but no mention of your deposit is made.
4. This letter has the first phone number where you can actually call them.
5. Alas, the menu on the voicemail of the company has no option to talk to a real person, or resolve your issue of the missing deposit.
6. I punched random numbers on the menu until I came across, by accident, a menu that said I could talk to a person.
7. That menu option sounds like no person will pick up, but I waited for a couple of minutes, and a person finally came on the line who said it would take 10 weeks (!) for my deposit to be returned.
8. I will file a report with the Tennessee State Attorney General if it doesn't arrive.
I opened an account with this company and sent them a security deposit of $200.00. On June 8, 2018 I wrote them a letter to close my account. On June 20, 2018 I called them to follow up on the letter I sent them and requested that the remainder of my deposit be sent back to me. They told me that I owed them money, that is not the case.
Therefore, they refused to send me monies owed. The Woman on the other end was rude, barely spoke English and hung up on me.
This Company operates a Scam and should be investigated by the Tennessee Attorney General’s Office.
Don’t ever open an account with these Southern Thieves!
I had a credit card payment due today. I went online to make the payment. It said to "click here" to do so. Of course, I clicked on the link. There was no option to pay online! Their website then tells you that there is no option to pay online and that you have to set up an online bill pay to pay them electronically through your checking account (in order to pay them online).
I called in because the payment was due today!!! The rep told me that he would take the payment for me. I asked him how to pay online, and he told me that they don't have that option. I told him that the website said that there was that option. He again confirmed that that option didn't exist.
From there, the rep asked for my routing and account number I told him that I was using my bank card. He stated that they only take mailed in payments, and payments from checking accounts (whether mailed out by the bank or electronically).
I informed him that my bank didn't do electronic payments. However, they mail out checks for bill pay.
Needless to say, I was told that I would be charged a late fee if I didn't pay today and the only way that I could pay was to give him my routing and account number because setting up a bill pay through my bank, at this point, would make my payment late.
I asked was there a fee to do so. Of course, there was. I had to agree to pay $10 for having a rep assist with the payment. I asked for the courtesy of waiving that payment as there was nothing that told you that you couldn't pay online. In fact, everything says that you can! He told me no and that he would push that $10 to my next billing statement as a courtesy.
Lying to customers and forcing them to give you that type of information was terrible enough. Now, you tell me I'll have to pay a late fee or else?
Needless to say, I'm paying off this secured account and closing it. It's obvious that this company seeks to capitalize off of intentionally making people late on their payments, forcing customers to reveal personal information that is NOT necessary to make payments, etc.
BEWARE! This company should be avoided at all costs!
Canceled credit card as described via website. Spoke with "Kim" on August 6th, 2016. All my calls are recorded and there's no doubt between either party what the call, outcome and reason for my call was about. After she verified my account was canceled and I would receive confirmation via postal mail of cancelation there was nothing left to discuss. Account is currently still open and nothing in notes on account that it was set to cancel. Dishonest employees representing a dishonest company.
This is the scum of earth; I can only think of two words to define these crooks "fraud deception"
This company is fraud; I figured their scam on august 24 2015 and closed my account after being scammed three times three months in a row. Since it was obvious that these crooks will end up scamming me; I requested in writing a document to prove my account has been closed; with five requests calls and faxes; I was able to the original document to show my account was closed.
Though those fraud people did send me the letter; still the fight was on for me to get my $2000 security deposit refunded. Though my account was paid in full and I had a document in writing to prove so; the scum racket outfit lied to me for 90 days until I put pressure on them to get my money back.
92 days of pleading, faxing and calling; I finally got $1,870 less $130 these scum scammed me. Adding gas to the fire they reported me late in November though my account was closed in August and documented by them.
As a result of fraud reporting by First Progressive Card; my score went down from 712 to 662 which put my business, pending mortgage app and biz affairs all at risk. I was forced to hire a professional credit company to assist me in clearing my credit; and retain an attorney to go after these scum.
I am seeking help from the state attorney’s office and pursuing full investigation of this racket outfit I have created a webpage for other victims of this scam and pray no one goes through what these people did to me.
I am very lucky I had that one document to prove my case; rest assured I will not rest until these guys are closed.
I will be creating a webpage and blog specifically to go after these crooks; I hired and attoney and will be looking for more victims so we pursue a clas act law suite -- more info to follow on this report.