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Finesse Face Serum


Country United States
State California
City Santa Ana
Address 3760 W McFadden Ave #B602,
Phone (877) 569-8437
Website http://finessefaceserums.com/

Finesse Face Serum Reviews

  • Dec 9, 2016

I purchased HCH forever your skin and Marvelous eye cream from this company using a credit card using the internet. What I thought was a purchase of a sample just paying for the shipping. That was not the case as my credit card had two charges being $88.78 and $89.53 respectively applied 2 wks later.

I called the "customer service" numbers located on the credit card bill. For the Marvelous eye cream they after long discussion agreed to a applied credit refund of 50% and mail two free months supply free while cancelling further billing. I did not want more cream. Just my money back.

The Forever skin cream "manager" would not offer any credit adjustment and only offered to cancel further billing.

The problem I have is when initial purchase was made there was emphasis of a sample being provided with only $4.99 being charged to my credit card. I did not see anything to suggest a full product charge with monthly renewal.

When asked for clarification I was told that before completing the credit card submission I had to acknowledge the terms of agreement. It basically said that if the product was not returned within 14 days and subcription canceled then a charge for the full months supply would be applied to the credit card.

I do not recall seeing what they are insisting. The 14 day return and cancelation terms were hidden in the process of providing credit card information. Very deceptive. All I recall is seeing free sample only needing to pay for shipping.

I am retired feeling I was scammed. I advise you not purchase any products from this company.

Also more importantly my wife did not get any benefit from the products.

BEWARE!!!!!

  • Nov 16, 2016

Gave credit card number for a sample of two creams, Finesse facial serium and HR Cream. No mention of autoship of each item and that my card would be charged auto 14 days from order. Shocked when credit card statement came and one charged $88.78 and the other charged $89.53. When I called asking for a refund and to ship the unopened product back they both stated that the items couldn't be returned and there was no guarantee and they wouldnt refund any money. I am on social security and can not afford $190 for a face cream. It is very deceptive and I think designed to trap seniors into trying a sample and then autoship to them and charge rediculous prices. This company is a scam. DO NOT USE THEIR PRODUCTS OR THEIR WEB SIGHTS AS THEY ARE THEIFS!

  • Oct 17, 2016

Tried 14 day trial of both finesse serum and hr cream. The site i purchased from did not state that my trial had to be cancelled with in 14 days. Charges show up on my statement 88.78 and 89.53. Very deceptive practice. Called cust service. Could not refund . This company does not guarantee or stand behind product

  • Jun 10, 2016

I ordered this product via Facebook (shame on you, Facebook!)....one product was called Neudermis; the 2nd product was called Finesse Face Serum. Unbeknownst to me, this was a monthly subscription. I have gone back over the internet ad, and saw nothing about a monthly subscription. When I received the 2nd shipment I checked my credit card statement and saw that I was charged $89.53 for each shipment. I called the Neudermis company in Woodland, CA (their number was on the box). They told me they would cancel my subscription, but I would have to call the Finesse Company for a refund. I called them, and they insisted they did not carry the product, I asked why their name and phone number (Finesse Face Serum, Belmont, CA, 877 498 0215) was on the box and they insisted they didn't carry the product and ikept referring to software. They wanted (both companies tried this) to access my computer. I adamantly denied. Anyway I got nowhere with them for a credit. I threatened to call the Better Business Bureau...and even a lawsuit.....both to no avail. None of them spoke good Englishj. I asked to speak to the supervisor and received someone else who could barely speak English. This is a sham!

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