I filed taxes on line with them I even received a confirmation email saying they were filed sent to IRS and guess what we just learned while we are buying a house! They never sent our 2015 taxes! I said I wanted to talk to someone and she said oh we are sorry that happen we sent you an email. I went through all my emails. Nothing. I want a refund as well! I have penalties now. I will be talking to an attorney this week. I feel they should refund me and let IRS know they made a mistake. I have used them sense 2014! They have all my contact information! This is so unbelievable and now we may be approved for our house! This is unacceptable! Don’t file with them!
So upset, I accidentally went to irs.com instead of irs.gov. The name of the website showed as USTax Center, and you click on ordering forms and it takes you to filelate.com. Did this online and it asks you for SS which I provided like a dummy and then they wanted a card to process the order of $39.95. I am worried sick about this. Bank is closed. IRS is closed and I can't do anything about this till morning. I see you have multiple reports on here for this company. Question: how is it these websites and phones are not shut down?! I finally called the number and it makes you go through voice offers and I got an answer and said something to the guy about his company not being associated with the IRS and he hung up on me. Do NOT be stupid like I was! I knew as soon as I'd done it, but it was too late to correct.
FileLate Reviews
I filed taxes on line with them I even received a confirmation email saying they were filed sent to IRS and guess what we just learned while we are buying a house! They never sent our 2015 taxes! I said I wanted to talk to someone and she said oh we are sorry that happen we sent you an email. I went through all my emails. Nothing. I want a refund as well! I have penalties now. I will be talking to an attorney this week. I feel they should refund me and let IRS know they made a mistake. I have used them sense 2014! They have all my contact information! This is so unbelievable and now we may be approved for our house! This is unacceptable! Don’t file with them!
So upset, I accidentally went to irs.com instead of irs.gov. The name of the website showed as USTax Center, and you click on ordering forms and it takes you to filelate.com. Did this online and it asks you for SS which I provided like a dummy and then they wanted a card to process the order of $39.95. I am worried sick about this. Bank is closed. IRS is closed and I can't do anything about this till morning. I see you have multiple reports on here for this company. Question: how is it these websites and phones are not shut down?! I finally called the number and it makes you go through voice offers and I got an answer and said something to the guy about his company not being associated with the IRS and he hung up on me. Do NOT be stupid like I was! I knew as soon as I'd done it, but it was too late to correct.