Called Fidelity Brokerage at 3:00 on October 18. Spoke with a customer service rep and then a trader about getting a physical stock certificate. They didnt know how and gave mw the run around. I was upset and asked for a supervisor and they transferred me to Kaleigh. Kaleigh was extremelly rude and intentionally asked questions that were unrelated to my request just so she could upset me. She made fun of my IVY League education and CPA charter by asking what my goals were (in reference to how we are supposed to deal with clients) and demanded to know the story behind my investments. When I told her I didnt understand what she meant and that my request was just like it sounded - getting physical stocm certifcates she pretended to have an orgasm on the telephone. This was disgusting and made me so angry I started shaking amd warned her to stay off my property as I have a family and infant son.
Fidelity.com Reviews
Called Fidelity Brokerage at 3:00 on October 18. Spoke with a customer service rep and then a trader about getting a physical stock certificate. They didnt know how and gave mw the run around. I was upset and asked for a supervisor and they transferred me to Kaleigh. Kaleigh was extremelly rude and intentionally asked questions that were unrelated to my request just so she could upset me. She made fun of my IVY League education and CPA charter by asking what my goals were (in reference to how we are supposed to deal with clients) and demanded to know the story behind my investments. When I told her I didnt understand what she meant and that my request was just like it sounded - getting physical stocm certifcates she pretended to have an orgasm on the telephone. This was disgusting and made me so angry I started shaking amd warned her to stay off my property as I have a family and infant son.