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FavWorld.com


Country United States
State Alabama
Phone (844) 686-4768
Website https://favworld.com/

FavWorld.com Reviews

  • Aug 9, 2017

I was on the internet and saw an advertisement that said, "Get this Cute Baby Elephant Pillow For Your Loved Baby with 70% off, medium/grey. The picture that accompanied the pillow shows it to be an elephant and a baby snuggled in it, similar to a boppy. I ordered this and did show my co-workers to make sure I was ordering the corrected item which turned out to be a disaster. The confirming picture with my order number was the elephant with the baby snuggled in it. What I received was not this, it was a basic stuffed animal. Favworld's advertisement and confirmation picture was what I believed I ordered. No where on the initial advertisement did it state you needed to purchase the large elephant that shows the baby snuggled in it. I certainly would not have purchased a stuffed elephant for $24.99 that I could purchase in a store.

I believe that Favworld advertised this incorrectly, confirmed the item I believed I ordered in my confirmation e-mail that I printed and is unwilling to make good on a mistake. I have had numerous e-mails back and forth, but to no avail.

I feel that something needs to be done as I feel they falsely advertised and like most companies would do, they were completely unwilling to correct a mistake, possibly at both our ends. They offered me a 20% discount if I ordered the large elephant which is what I believed I ordered and what they confirmed in the picture to me. Their advertisement was vague to say the least.

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