I received an unsolicited call from the FAST AC for a 21 point maintennce inspection of my AC unit. It had been a while since I had one done, so I agreed as the price was only $34.00. Two technincians, Adrian and Scott, showed up at 11:30 AM on 2/27/18. They inspected the air handler in the attic as well as the Compressor located outside. The Rheem Unit is about 4 years old. They showed me a pressure gauge reading of 45 when it should be 150 and said their leak detector indicated the copper line set was leaking Freon.
They said that the copper line set that runs from the air handler to the Compressor needed to be replaced as well as the dual UV lights ( which I knew needed new bulbs). The estimate to replace these two items totaled $3,500.00. (1,950 for the line set and 1,550 for the Dual UV lights) I called the company that originally installed the unit, AAir Supply, and Brett came over about an hour after they had left. He ran the same tests and found no leaks in the line set and his pressure gauge reading was 135. Due to the outdoor temps being in the upper 70's, he indicated that 135 would be normal and that 150 would probably be reached on hot days..
It appears that the 34.00 inspection fee is just a come on to get them in the house to talk you into replacing AC components that probably do not need replacing and then charge excessive amounts to fix them. Although they made a point of showing me the pressure gauge reading at 45, those gauges can be easily recalibrated. AAir Supply is upgrading my Dual UV light system with bulbs that last a lot longer for $560.00, almost a $1,000.00 less than what FAST AC quoted. My advise is to pass on any special offers from FAST AC or other companies offering similar specials.
An 87 year old woman with severe dementia was told via a FAST AC telemarketer that a FAST AC technician was in the area and would stop by to inspect her AC unit. Not knowinbg any better, she let the tech in her home and he began to inspect her AC unit. The woman has a service company with a reputable AC company in the Venice area. Fortunately a younger family member arrived at the house and informed the FAST AC emplyoyee that the AC was under contract with a local company.
The FAST AC was asked to leave and he then demanded payment for the "work" he had completed. After being told he would not receive payment for his actions, he then flew into a tirade calling the female family member a "bi*ch." When he was asked for his name and identification, he responded with the child-like answer that his name was "Joe Blow." Only after threatening to call 911 did the FAST AC technician leave the home.
After hearing of this incident, I called the FAST AC office in Ft. Myers.
LIE #1 I was informed that FAST AC had called the 87 year old lady and set an appt. After review of all caller id's for the past 30 days, there were no such calls.
LIE #2 The office manager informed me that FAST AC had purchased the customer base from Custom Climate Control for the Venice, Lee County markets. I then call Custom Climate Control to confirm such a purchase had taken place. I was informed that such a purchase had taken place but a 3 year non compete was issued for Manatee County. FAST AC was incorportated in 2016. Custom Climate control has no record of the above address.
LIE #3 FAST AC did a drive by last year and was told to never stop by this home again.
LIE #4 Before the technician left he stated he had not done any work to the unit. After leaving, the unit was not running and the service technicians from the contractred AC service company were called only to discover that the UV light sensor was ripped out and the thermostate was removed.
It is my interpretation after reading several reviews regarding this company is that they prey on the elderly in weathly areas, knocking on doors, falsifying work orders, then intimidate homeowners for payment.
FAST AC SWFL Reviews
I received an unsolicited call from the FAST AC for a 21 point maintennce inspection of my AC unit. It had been a while since I had one done, so I agreed as the price was only $34.00. Two technincians, Adrian and Scott, showed up at 11:30 AM on 2/27/18. They inspected the air handler in the attic as well as the Compressor located outside. The Rheem Unit is about 4 years old. They showed me a pressure gauge reading of 45 when it should be 150 and said their leak detector indicated the copper line set was leaking Freon.
They said that the copper line set that runs from the air handler to the Compressor needed to be replaced as well as the dual UV lights ( which I knew needed new bulbs). The estimate to replace these two items totaled $3,500.00. (1,950 for the line set and 1,550 for the Dual UV lights) I called the company that originally installed the unit, AAir Supply, and Brett came over about an hour after they had left. He ran the same tests and found no leaks in the line set and his pressure gauge reading was 135. Due to the outdoor temps being in the upper 70's, he indicated that 135 would be normal and that 150 would probably be reached on hot days..
It appears that the 34.00 inspection fee is just a come on to get them in the house to talk you into replacing AC components that probably do not need replacing and then charge excessive amounts to fix them. Although they made a point of showing me the pressure gauge reading at 45, those gauges can be easily recalibrated. AAir Supply is upgrading my Dual UV light system with bulbs that last a lot longer for $560.00, almost a $1,000.00 less than what FAST AC quoted. My advise is to pass on any special offers from FAST AC or other companies offering similar specials.
An 87 year old woman with severe dementia was told via a FAST AC telemarketer that a FAST AC technician was in the area and would stop by to inspect her AC unit. Not knowinbg any better, she let the tech in her home and he began to inspect her AC unit. The woman has a service company with a reputable AC company in the Venice area. Fortunately a younger family member arrived at the house and informed the FAST AC emplyoyee that the AC was under contract with a local company.
The FAST AC was asked to leave and he then demanded payment for the "work" he had completed. After being told he would not receive payment for his actions, he then flew into a tirade calling the female family member a "bi*ch." When he was asked for his name and identification, he responded with the child-like answer that his name was "Joe Blow." Only after threatening to call 911 did the FAST AC technician leave the home.
After hearing of this incident, I called the FAST AC office in Ft. Myers.
LIE #1 I was informed that FAST AC had called the 87 year old lady and set an appt. After review of all caller id's for the past 30 days, there were no such calls.
LIE #2 The office manager informed me that FAST AC had purchased the customer base from Custom Climate Control for the Venice, Lee County markets. I then call Custom Climate Control to confirm such a purchase had taken place. I was informed that such a purchase had taken place but a 3 year non compete was issued for Manatee County. FAST AC was incorportated in 2016. Custom Climate control has no record of the above address.
LIE #3 FAST AC did a drive by last year and was told to never stop by this home again.
LIE #4 Before the technician left he stated he had not done any work to the unit. After leaving, the unit was not running and the service technicians from the contractred AC service company were called only to discover that the UV light sensor was ripped out and the thermostate was removed.
It is my interpretation after reading several reviews regarding this company is that they prey on the elderly in weathly areas, knocking on doors, falsifying work orders, then intimidate homeowners for payment.