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report scam| Country | United States |
| State | Texas |
| City | Austin |
| Address | 5812 Trade Center Drive Suite #300 |
| Phone | (512) 900-3151 |
| Website | https://familyprotectionassociation.com |
Family Protection Association Reviews
I was recently checking my bank accounts and found that I have been paying $30.49 for membership to this group (FPA). I joined this group nor do I receive anything from them. This started on 17/2/2017 when $27.72 was taken out of my account each month until 17/6/2017 when it was increased (without my consent) to $30.49 & I have been paying this amount regularly once a month for some reason. The total that I have now paid is $413.01. Again, I never requested this deduction and have never received anything from FPA for this “purchase”
Thank you.
Thanks for the reviews . I wasn't sure about this add when I saw it . I'm not gonna apply.
Keep calling a d demand your refund, or else report them.
Keep calling, I did, takes months to receive anything Then, when, I finally got the T/SHIRTS, they never srent t the 2 free mystery ones. Very terrible service, plus they sock it to you, and take $20.00 per month for a membership tgat yiu never requested, pretty rotten, and crooked. Demand your refunds, peoplle.
Really?
First off, how do you not keep track of your bank account & second CALL THE BETTER BUSINESS BUREAU!!!
paid for products not recieved.
i am still waiting for my t shirt i ordered and paid for almost 2 months ago. i contacted someone at FPA a few weeks ago and they told me it was on its way. " TO WHERE " ?? I see that i am not the only one having a problem with this company. i now dont really expect to see my purchase ,
Ordered a shirt
I ordered a shirt from the same people 6 weeks ago they took my money but they sure did not give me a shirt I'm going to get them blocked on Facebook because that's where I saw their ad
paid for product. Never received.
I ordered my t-shirt several months ago. At one point I called and they said they were on back order. 3 months later no sign of shirt. I don't expect to see mine either. Very angry!!!!!
I bought a shirt that says I kneel for the cross and stand for the flag . I still haven't received it yet.
same problem 4 months no shirts
CALLED SEVERAL MONTHS AGO AND GOT TOLD PENDING ... did live chat today 4 months from order will see how it goes but not holding my breath. They are on my way home from work int Texas so might go to them in person. The customer is always right --well here i am.
Kneel for the cross
I also order the shirt "I kneel for the cross and stand for the flag. It has been over four months and I still don't have it.
Just saw that ad
I also just saw some pretty twisted stuff about them. Don't trust these people.
Ordered a knife from the family protection association after 3 weeks I didnt get a notice of the knife shipping so I tried to call there phone # it didnt work tried there web site address and that didnt work its a scam and fake association
They have stolen $28.85 from me so far ....i hope someone gets them before they get more from thousands of other people . Multiple complaints against these crooks . Middle eastern garbage . Our military needs to close the borders and (((VIOLATES TOS))) !!
The customer service rep , whose name is ALWAYS" Fritz "...poor stupid Fritz ....thinks he has me convinced that he refunded my money and my bank stole it from me . What an idiot . By the way if you google them , they have multiple fraud complaints with the BBB , i just googled their address at 4330 Gaines Ranch Loop , and it comes up as being office space for rent , with a different name and a different phone number . Im sure i will never see my money again . However if i see Fritz , i hope for his sake that he has his own family protection plan ... he will dam sure need one . (((VIIOLATES TOS)))
To better our financial situation, my wife and I have been tracking our spending. At the beginning of the year, we noticed a charge to a company called Family Protection Agency that I was a member of a few years ago. We started digging through our bank statements and noticed that they have never stopped charging my account their monthly, sometimes more than once per month, recurring fee of $19.95. It is now Feb. of 2017.
After numerous calls from my end, the only response I get from them is that they are sorry and they do not know why I am still being charged. Well I don't know either, but I am still being charged. They have it documented (and tell me every time I call) that they see that it was cancelled in 2015 and they do not understand why it is still recurring. However, they can not find any details from after 2015 so they cannot resolve it.
Each time I am told they wil contact me within 24-48 hours with a resolution. I have not yet been called back in the past month, and have called them several times for a follow-up over the past month. Each time leads to the same thing, a continuous loop.
I feel that it is time for legal advice.
Call Your Bank
CALL YOUR BANK they'll open a dispute and refund the charges. Yeesh.
SCAM - BE CAREFUL
I was reconciling my credit card statement and I noticed a charge from Family Protection Services in TX. I immediately called the # on the statement (512-900-3151) and there was no answer. I disputed the charge with my credit card company and asked them to put a merchant block on future charges. I searched them on the internet and they made the following statement:
"Hey there, FPA members! Some of you are confused/concerned about what this membership is all about. Or maybe you checked your credit card statement and it says you got charged for a membership fee that you did not sign up for. How did that happen?
Family Protection Association offers its membership to anyone who’s interested in joining. The most common way that people join our membership is through a sales offer that included a free trial. You have 14 days free in the FPA and only after that time is up does your card get charged for your monthly dues."
I never signed up for anything with this company.
Check this site run by patriotic. Military Vets
Go to nineline.com we order from them. They also have a YouTube channel.
First dishonest act: enrolled me in their organization without my request, using information from an order that I did place. After promising a reasonable delivery of an order, although charging, immediately, still hadn't sent after 4 weeks; promused prompt delivery. I cancelled the order after receiving the same promise two weeks later. I am still waiting for the refund on this, the fourth business day; now it was promised for next week .
While trying to reconcile my current credit card bill, I became awaare of a charge from the company mentioned above. I have no knowledge of contacting or authorizing this company at any time and when I tried to call the telephone number listed on my bill, I received an automated message that it was and invalid number. I refuse to pay this charge and will be contacting my credit card issuer to remove it from my account.
Requested free knife for shipping cost only and got enrolled into this web news letter and now I get charged twice on my credit card. AR Family Protection ARfamilyprotection.org
ON 04/28/19 I was charged $6.95,$9.95,$24.95 and on 05/29/19 $19.95 and on 06/09/19 $6.95 and $24.95 all for something I was supposed to get for shipping only charges . Plus I never received the product???
SO they send an email saying FREE knife pay shipping only, then hok you for 19.95 a month for??? NOTHING. sometimes they billed me twice amonth. To top it off when you call the number on your credit card statement it appears you call over seas and can barely understand them.. STAY AWAY from these shadey people..
In the fall of 2016, I ordered a product from Family Protection Association twice, with a small shipping fee, on two separate occasions. What I did not know when I placed the orders was that FPA would then charge me for a membership WITH EACH ORDER. This was disclosed only after completing each order in an email which I never saw.
Every month, two charges would show up in my checking account from familyprotection.org for $19.95. A couple of months went by and I called them up and asked why I was getting charged. They explained that I agreed to the charges when I made those two purchases. I said I didn't want to pay for two memberships, so they should cancel one of them. They agreed to do so. They continued to charge me twice a month. I called again and asked them to cancel ALL memberships and they agreed. One month later, I received yet another charge from this company.
The insistance on creating a separate membership for every separate order (with no indication that this was going to happen), added to the inability for this company to stop charging after its customer has requested to cancel multiple times all adds up to SCAM for me. DO NOT order anything from Family Protection Association. They just want to stick you with as many recurring monthly membership charges as they can.
If I had it to do all over again, I would have asked my bank to refuse any charges from this company once I realized what they were doing. You CAN ask your bank not to allow this type of recurring charge. This company does not deserve anyone's hard earned money.
ordered 2 teeshirts I have waited 10 weeks and still haven't received them my suggestion is do not order anything from this company you will never get your order nor will you get your money back a complete scam
Family Protection Association is offering a suposed free gift for filling out a survey for Amazon. I ordered only a flashlight and they added a tacpen AND 998 payments of $19.95 per month for membership to their organization. Click bank handled the transaction and Amazon sends survey participants to their website (A F P) Clickbank said they would cancel the 998 payment plan but could not cancel the tacpen. I have as yet to get documentation from Clickbank on the cancelation.
This company lures you in with a special "knife", that is really cheap. But, when they get your credit card, they will sign you up for a recurring monthly $19.95 charge against the card. They argue that you agreed to it, but if it is pretty obscure. For the recurring charge, you get absolutely nothing. They can argue that they are a legitimate organization, but they are not. What they do is fraudulent.
I bought a shirt from FAMILYPROTECTION.ORG 512-90031 next thing I know they are charging me 19.95 a month. I contacted them an told them I did not want to be a member of their site.
They refunded the 19.95 last month. Now the charge is on my bank account again this month.
Cannot find website to report to customer service. Ordered shirts and charged for them but never got them. It's been a month since I ordered them.
Call Your Bank
Call your bank!
Frist order t shirt months ago didn't receive it and this morning saw a 17.00 charged to my account that i didn't authorize
This company has been charging my credit card for some reason that I'm not quite sure of. I don't recall signing up for a "membership" of any sort. All I got out of it was a couple t-shirts. But with the 19.95 charges I've long since "paid" for them.
I don't understand why I'm still being charged every month. And when I try to call them, I get nothing but a recording, even @ 10 am! I sent an email but don't expect a response. It's obvious he's a cheat. Making a living by cheating other hard working people!
Did NOT sign for monthly recurring
Neither I nor my family member signed up for a monthly subscription. Liars, cheaters and scammers.
Fox News
How are FPA still around.Arrest these people,the leader says he murdered his family to keep them safe from rapists.I seen their ad on a Fox news site ,so be aware
Three unique unauthorized charges to my credit card on the same date.
Took my money and did't grt my order fake company
fake association worse then fake news
it has been 8 weeks since I ordered a t shirt and a hoodie I told them I DID NOT !!!! want to join a club BUT they took 17 dollars twice from my credit card for dues called they said they would cancel it but did not give back the money I am going to call the B.B.B on monday the 25th in Las Vegas and see what they can do. not a happy camper!!!!!! by the other emails and reviews nobody's happy I don't think they care
Scam
Huge scam!!
Dis appointed
Ny ba k just called they got in authorized amount with out ny consent..I only ordered a shirt and paid the shipping of 6.95..and by bank alerted me they also got 9.99 dollars for something like health org..when I dont authorize those. Why use a government association's to scam people not good..you better close this adds of yours..scams and thieves..I'm so dis appointed.
SCAM
I didn't order anything from this company, Family Protection Association, but have a charge on my CC. I live in Austin (where the company is located) and have tried to call their number several times. Each time, I have gotten the recording "we are closed and opened from 7am..." I have tried calling ALL day - still the same recording and I cannot leave a message. THIS IS SCAM
I clicked on their ad for a free tshirt just pay shipping when i did more popups came up and had to go thru them all and if not careful you click on any of them then more charges as i did this there is no price that comes up and says what you owe or any way to unselect what you clicked on.
I emailed them say time saying i didnt want the other item the emailed back said could not find me needed the name and email i signed up with i sent back as requested. did not hear back anything now today they just took 17 more dollars out of my account causing it to overdraft as i wasnt expecting this charge.
try to call and get nobody just a msg i will now have to cancel my card to stop them and will cause me to be paying my bills late bc i will have to wait on a new card buyers beware they will keep billing you even if you didnt want there product.
bait, lie, switch, unauth.charges
ordered sample food in November 2017. Read complaints so called them. Was assured NO MONTHLY RECURRING CHARGES. No membership fees. Found out food wouldn't ship for 45 days "so they could process it AFTER it was ordered" so I could be assured it was FRESH. I cancelled the order same day it was made, then received the food only 2 or 3 days AFTER I CANCELLED after they said it wouldn't ship for 45 days. They DID charge my card for the order they shipped. Since the food DID ship, I went ahead and paid for the order. Then today 1-14-2018, I get 2 identical emails saying "Thank you for your purchase today". I called my credit card and they said there was a hold on my card for $89.90 that hadn't gone through yet. I immediately blocked the payment and told the card that if they let the charge through, I would dispute it and not pay it. I have not "PURCHASED" anything from them or contacted them since November and now an $89.90 charge suddenly shows up. My fears are being fulfilled, they are the scam artists the complaints made them out to be. You are warned. Sounds more like pure thievery! Beware.
Rip-off Company
I ordered stuff from them and had $89.90, $19.95 and $19.97 charged to my card Jan 12, 2018. They charged me again on Jan 31,2018 another $19.95.
I have not received what I ordered yet. I called and cancelled my Credit card as that is the only way I can stop them from charging $19.95 every month on it.
The fraudulently took $17 out of my bank account today. I cancelled my membership the same day as i realized what happened, on may 8, 2020. I called several times and sent an email that i did not want to join. They assured me i would receive a refund and cancel my membership but now they have taken another $17. Stop this pathetic crime!
As stated above, purchased on April 28, 2020 golf tees and gloves and noticed on my statement that I was charge by FPAHELP OR. $6.95 for some thing I didn't approve I would like to know how this happend and what to do about it. I can see by other reports this has happened to many of us with the same rip off company. How does this continue???
I ordered a couple of shirts, and requested large, and recieved EXTRA LARGE (2X) instead? Couldn"t get a hold on them to have the problem resolve. This company in my opinion is a RIP OFF!!!!
What did you expect
Maybe dont order products from a company whose mission includes "protecting the purity" of their family members. Sounds awfully creepy to me. Here's a tip. Almost every "family values" organization is simply a nice way to say if you're not a straight white male Christian, we're going to fight to oppress your rights. Wake up people!
FPA Charges
Somewhere, in fine print, whenever you order something you will be charged $20 a month but never received anything from them after buying a t-shirt. After a long conversation on the phone and threatening them that I was going to report these as fraudulent charges, they agreed to cancel my account and send me a refund for the money they have been absconding without my knowledge until my bank called me today. So be careful and make sure you read the fine print and cancel everything before 30 days is up. BEWARE!
BUYERS BEWARE THIS ORGANIZATION IS A TOTAL SCAM!!
DO NOT BUY ANYTHING FROM THESE THIEVES.YOU WILL LOSE YOUR MONEY!
will give them 3 weeks
I ordered a t-shirt on November 17th and nothing so far? Will give them until Feb 17 (3 months) then I will report to BBB.
Ordered "free" t shirt and bumper sticker. Paid ship and handling plus extra for sticker.
Never received anything.
Absolute Horse Crap
I signed up with FPA for the supposedly training to get perspectives from other trainers. Once signed up I found that most videos were info that I already knew as I teach survival classes. They set up elite members with discounted products. I ordered my welcome packet and over $200 in purchases. 5 months later and two calls threatening to turn them into the BBB and other agencies including my lawyer, my welcome packet came in after 4 months of waiting. 5 months and still haven’t received all my items. Now for a company that claims to operate out of American in the exact state I live in why does items that come from China come 10x’s quicker. Every time I call to speak with someone it’s an foreigner. This is truly a scam and I’ll do everything to make sure that they are stopped.
Ordered a shirt 04/19 never received it and just noticed a reoccurring charge of $19.95 being taken from my bank. I never authorized these transactions. A total of $238.00 out of my account
HOPEFULLY THE LAW WILL BE BREATHING DOWN YOUR NECKS!!!
YOU OUGHT TO BE ASHAMED OF YOURSELVES----------YOU CROOKS!!!!
YOU ARE NOTHING BUT SCAMMERS
YOU ALL BELONG BEHIND BARS!!!!!
I received an e-mail in November stating it could take 6-8 weeks for delivery. It has been 10 weeks and no product. I want my order or the money refunded.
Yupppp me 2
Ordered the “free” shirt 11 weeks ago. Every time I email them they say they’ll refund my money...nooo I just want the shirt!!! I keep check on my card to make sure there aren’t any extra charges. If there ever is, someone’s house will get lit upppppp
Disappointed
Ordered back in Sept 2019...no results...contacted this company FPA...Aka Hawk Media...no results...contacted the BBB...no results...contacted FPA three more times...no results...Filed a complaint through the District Attourneys office in Austin, Texas...sent a copy of the response letter to FPA and was immediatly contacted by FPA with the promise my purchase would be in the mail the following Monday...today is Dec 29th....its been a week and 2 days since I got that reply....they can get your purchase out...they just dont in hopes you forget about it and leach off of your patriotism....they are criminals!!! Everyone NEEDS to file a complaint with the DA rhen something will get done to stop this kind of behavior!! DONT BE A VICTIM!!!
SCAM
Ordered flashlight waited 20 days, has not been shipped to date. Notifying credit card company.
Scam site
I ordered two ever strike matches for $4.95 and immediately after, I was billed a seperately for $17.00 which I did not authorize. I have read about 20 different comments from people with the same story. Why isnt anyone putting a stop to these fraudulent sites? My girlfriend had the same thing happen to her from a clothing site advertised on Facebook a week ago. Stick with known companies I suppose.
On April 23. 2022 Family Protection As, took $6.95 out of my account. I called them yesterday, they say there is no such thing, So I am asking to get my money back.
I did no such thing for some Family protection as.
Unauthorized charges to my credit card on 5 occasions.
I don't know how they got hold of my credit card #
I went to their web site and I did not register to it nor did they have any of my email addresses.
I called them and complained and they had it on record. They cancelled whatever membership I had and refunded the last charge of $17.00.
Paid for a t- shirt order but never received it. Called several times and kept getting the same response. It been over 9 months since i placed the order and still no shirt.
Thanks everyone
I was about to pay for shipping and handling for a free Freedom Eagle T-Shirt. I saw it as an add on a local news website and after reading all these reviews seems like ya'll saved me a headache.