This is the letter I sent to Facebook Leadership team over five days ago and I have not received not one response.
In 2012, I deleted my account for 5 years and then got back on in 2017 to help a friend promote her book.
I have always disliked Facebook because I see what it does to children socially. I have known it to break up marriages and lower people's self esteem.
However, I have also seen it do great in the business field when promoting your business.
So when I signed back up to promote two of my businesses they accused me of soliciting people to be my friends. I don't have to solicit nobody because more than 3,000 people requested to be my firend within two days.
But my major problem with them is not them blocking me because at the end of the day I'm a hard worker and if I needed be I would knock door to door to promote my business.
I spent $25 dollars in just two days and when my account when closed I had noone to contact to refund my money that was used to promoting my businesses. Not only is that unprofessional but what billionaire company has the right to not have a customer service department to answer questions. Even Apple which is one of the biggest brands out here has the best customer service and can be reached at anytime.
This is not only ludacris but what gives them the right to take advatage of consumer like this.
Hello Mr. Zuckerberg, I’m writing to you bc after I spent hard earned money on marketing with your company and now my account has been deactivated by your team for verication purposes. They first accused me of soliciting followers which I would not do that at all. And now they have shutdown my account all together. I didn’t even use Facebook for over five years due to my religious beliefs. So now that I would like to use it. They want to be so unprofessional and shutdown my account. I need some resolve to this matter. All the best, Ernestine (Tina) Combs
I googled a help number, top result was this number and a link that redirected to listed site. The man was great fun to toy along as he told me to talk sensibly, write things down so I don't get confused again, and definitely don't call my bank or I'll be screwed. John Rodriguez (from pakistan- employee ID fb256zx) who actually was also calling himself Joe told me I sent some transaction thru facebook to a wung le in China. Did I know a wung le? No? Am I sure? Oh no, I must have been hacked said john/Joe. I actually was very interested because he knew some of my Facebook transaction history info but I digress. Yes, I called the number like an idiot but I immediately knew it was a scam when an Indian man in a noisy room answered. John told me to fix my account I needed a Google play card. Had I heard of that? I told him no (eyeroll) and he said WOW REALLY WOW WELL you get them at any store.
Wait, I thought I needed one? No said John you need two worth 50 bucks each. One so we can block wung le and one to put a firewall on my Facebook account. Lol. Okay well I don't have any money joe/John What do I do? He was seriously pissed. He said go get the money and call me back directly as soon as possible. His direct line was 855-490-9444 I said "I'm gonna be honest this almost sounds like a scam." My husband grabbed the phone at this time. He said "hi John who are you with?" John said "I'm with Facebook." "And what's your last name John?" "Rodriguez." "Oh interesting. John Rodriguez from Facebook need us to buy him two Google play cards. Try again john." John then hung up. Oh well. Fun while it lasted.
In 2016 US District Judge Beth Labson Freeman in San Jose, California on Tuesday said a class of plaintiffs estimated in the hundreds of thousands may press their claim that Facebook should change how it handles online transactions by minors. Unfortunately, facebook is violating a court order by refusing to refund the authorized payments. I am now out almost $1,400 because of the ease a child can access facebook payments on the games application without any authentication that it is the cardholder.
Under the court order, FB was mandated to refund unauthorized purchases made by minors...I can't reach anyone and they have refused to refund the unauthorized charges.
I have had numerous online fraud attempts made to me. One was for Speedy Cash for 4K at 5.99% interest. I am in need of supplemental funding to get by while looking for work and I'm aware of most of these loaning companies charging high interest rate loans so this looked too good to be true.
There address is not one of the Speedy Cash locations listed on their website but, the number provided would have a person answer. He went by the name Sam Fletcher at 914 area code and the location of the so called office was in Kansas. They got my bank routing and account number and then placed a deposit which I did not have to sign any loan docs to have this occur but, it was a neccessary step before the $4,000 was to be deposited. My bank notified me via online notice that a deposit attempt for $946 was coming in but, they rejected it because the deposit endorsement did not match my signature and was coming from a unfamiliar address. So, I called this Sam Fletcher back and he then said I would have to go purchase a credit card from walgreens to pay for a processing fee in order for the funds to be transfered. Nothing of this was in their loan agreement and I knew then that it was a scam.
The call I recevied form the Facebook and Google job offers were from 844-383-0476. The voice mail of a younger lady said to go to careerapply.org to fill out an online app to earn 550 a dau working from home. I immediately went to look up careerapply on google and below the .org listing was your notice of this potential scam so I loogged into this site to report it and did not call the number yet.
Looking for a job is now detremental to your own existance !! Can someone please help me ?
I bought this glass in Facebook for my daughter, today they charge myvacvountbsttopnplaying $39.95 when they had a deal to only will $6.95 For the shipping as a special they had. And according with the article regular price was $24.95.what an scam I checked the amount in the bank today, and I have in dispute. I hope you can help me is a fraud. Thank you, hoping to hear from you soon thank you again. , Mercedes F
FAcebook stole $180 from me. I had purchased numerous gaming tokens thru various Facebook gaming sites and without any reason, they disabled my account and have refused to let me access the games in which i paid for.
I signed up for my personal facebook account last Thursday and in less than 24 hours they disabled my account without any explanation. I had included photo, background and cell phone number with confirmation coded included. First, they said I inserted a blurry picture, which is not true, and because of that my account had to be analyzed then they disabled the account. Unbelievable!
On Sunday, September 10, Facebook suddenly blocked access to my account with a "security screen" demanding that I enter a "security code." The problem is that they had texted the code to a mobile account that is no longer in service.
I sent many notices to the "help" link in Facebook. I got an autoresponse saying my notice would be "used to improve Facebook."
I reset my password several times and received email notices about that at my yahoo email account. The notices had a return address for Facebook security and I sent several emails explaining my problem and asking that the email me the security code, or just remove the check screen altogether. No replies.
I know my account still exists because I get emailed notifications at my yahoo mail account. These are the same notifications seen in the dropdown menu on my account's newsfeed.
I have made screenshots of all these screens if you need them.
I purchased a Facebook Game Card, at Target & had applied $10 to it. I came home,
scratched off the film from the pin number. I went to http://www.facebook.com/dedemption . I entered the pin number & it worked. But, there was no money applied to my Facebook account.
On 4/14/2017 I am told that I must open an account with Facebook because I had received unauthorized charges to my bank card to file a dispute with Facebook. I open account and click the link they sent to file the dispute with Facebook, it asked for first 6 digits of my card and last 4 digits of my card and details of dispute etc. I get a Facebook case number (396965031)
• On 4/17/2017 A representative of Facebook responds to me to send in a list of all the charges with the dates and amounts of all the charges that I am disputing for an investigation
• On 4/17/2017 I send in my list with all charges and dates and amounts as requested
• On 4/19/2017 I ask on the status of the investigation
• On 4/21/2017 Arthur- From FB Risk Management informs me that the investigation showed someone used my card without me knowledge or my consent and he has given a refund of all the charges. He also said he removed my card from this person's account.
• On 4/22/2017 I asked when can I expect these charges to get returned to my card
• On 4/24/2017 Rebecca responds she verified all have been charges on list have been refunded by Arthur and successfully issued to card and to allow 7-9 business days for your refund to be received
• On 4/27/2017 I ask again about the returned charges and ask status
• On 5/2/2017 Arthur- From FB Risk Management confirms that he and Facebook had already provided me a full refund on all the charges and to wait 7-9 days
• On 5/8/2017 I wrote back to Arthur with a list of the remaining charges that were left that had not been refunded from the list sent on 4/17/2017, and asked him to check when he had made the refunds on them and please tell me the date so my card company could do a trace and the missing refunds
• On 5/9/2017 Arthur- From FB Risk Management emailed me again, that all the charges were refunded and have been successfully issued to the card and to allow 7-9 business days for your refund to be received
• On 5/10/2017 I send list again and write back could he please give me the date so my card company can trace them
• On 5/10/2017 Rebecca from Facebook responds stating It looks like a family member or someone you may know personally made these unauthorized charges I suggest you contact any person who may have had access to your account and ask them if they've used it. Because our Payment Terms don’t allow for refunds in this case, I'm unable to issue you one.
• On 5/10/2017 I respond with list again and tell her that there was an investigation and it showed the charges were done by someone without me knowledge or my consent and remind her that on 4/24/2017 she her self-verified they were refunded and sent back to my card.
We attempted a Facebook Messenger transfer of $200 to my sister's bank account but received an error message that the transfer failed. Assuming that no money had been debited from our account, we then repeated the transfer which was successful on our second attempt. However, when we checked our bank account, there were two transactions for the same amount on the same date to my sister. We called my sister to determine whether she had received two transfers from us on that date and she checked her bank records and confirmed that she only received one such transfer. Somewhere out there, presumably in some Facebook bank account, is the proceeds from our original failed transaction. We called our bank and they told us that it was a third party transaction for which they were not responsible. There is no way to contact Facebook about correcting this error. I called my niece who works for VISA and she told us that Facebook does not have a customer service department to resolve any issues that may occur with their Messenger transfer service. She suggested that we file a complaint with our bank which is what we intend to do. I find it horribly irresponsible for such a popular and widely used online service provider to not provide some sort of process for resolving such issues. This is not just a failed friend request, this is real money which we consider as stolen from us with no way to amicably resolve the error. I would highly recommend against using Facebook Messenger money transfer until a transparent dispute process is instituted by Facebook.
Facebook has time and again used its vast network of users to gather and keep its data for political and dominance purpose.
One need not be reminded of the overheard accidental conversation between Facebook owner, Mark Zuckerberg and Chancellor Merkel, to use Facebook to censor news about the Muslim migration crisis. Facebook is willing to sacrifice our freedom values for political alignment. Tehy have in the past red-handedly caught changing algorithms and users timeline data for their own interest.
Why Am I Writing this?
Aside from the above worrying abuse by Facebook. On 15th March 2017, Lately my account has been banned for no apparent reason. I am the sole and genuine owner of this account. Apparently I can only presume, some comments I put out there on Facebook, the open global discussions, are not well liked or "approved of" by Facebook. They sought to BAN my account permanently. Not censor but ban.
In the facebook system, it sought to verify my identity. I was able to answer all the friend recognistion questions without mistakes, or very low error. And upon lastly was emailed by "Facebook Team" (without any identification by this Facebook personnel. Very un-transparent and shadiness by Facebook Team way of approaching us users). The person behind the email request, requested for government ID. To which i had emailed my respond with my Driving License and employment ID, covering my home address and iD number.
That staff replied stating the documents are not acceptable, even though they are my genuine official IDs. Now what is wrong with this situation? Firstly, we have no assurance, as regulations do not guarantee the CONFIDENTIAL DATA are not purged from Facebook database and servers. All we have is Facebook's word for it. The very same company that intrudes on us. Second, the staff is anonymous. We users are sending our private IDs to total strangers.
The staff did not want to entertain, nor use basic logic in their request. This is such because in their compulsory rigid request for identification (which i had given), there is no way they could verify against my Facebook data/photos/everything. Facebook wanted my ID details, photo, DOB. They refuse to check my photo (given to them) against my photo uploads.
Naturally anyone would be frustrated and angry, at how Facebook team are:
1) Holding our data/account at ransom
2) Demanding private ID and uncensored data of ours in our official government ID
3) Demanding photo, ID number, Date of Birth.
4) Refuse to reason with users. Instead choose to ignore, and hold our data at their expense.
5) Using our data uploaded to their servers, and monetizing it for Facebook marketing, which is to say subject to their UNFAIR Terms and Conditions. They are literally making use of our time at Facebook and enriching themselves. YET they are abusing our data. Because they are in a position to take advantage.
We need not be reminded of the past reported cases of Facebook providing user personal information, location, and crucial data about ourselves to Enforcements regarding the Black Lives Matter, and another the documentary showing how Facebook infringes on our privacy, and how Zuckerberg avoided the interview. Many more such abuse.
Start acting now, and slowly move away from facebook.
Spend less time on the platform, don't enrich them. It's a waste of time surfing anyway.
Use other platforms. They are much less controversial.
Messaged by pretending to be the lottery delivery people and they were "processing the paperwork" and it would be delivered in the morning. I ended up sending in $150 for the "filing fee".. Thank God I used moneygram, because I reported Mary Katherine Bonds facebook profile and my Aunts kathy Donigans second profile that just disappeared. My Aunts original profile had been hacked and she messaged me telling me to add this Mary lady and send her money because I was part of the Facebook Lottery. TOTAL BS
On 12/16/2016 - my facebook account was disable for me to verify my name - the FIFTH time i've had to do this in 3 years. I manage social media for at least 6 companies. It is now 1 month later and even though i sent in my documents immediately I still am shut out.
On 12/31 - they billed me for ad campaigns that i had zero control over. I couldn't even look at the matrix. When the owner of one of the companies - who is listed as an editor on the page - complained to FB - and his NAME is the same as the Company page, he was told that they could only speak to the admin and shut down the conversation.
This has cost me -
Credibility
Money
Time
and at least 1 job.
While I understand the need for transparency - NOT everyone is trying to put out fake news or whatever the excuse of the day is.
The fact that they want us to buy ad space or we get shut out of 'suggested' pages - is egregious -
also - there is not a way to appeal or find out where in the process you are. because in order to do that you have to be able to "sign in" which isn't an option either. - they have been reviewing my documents for a month. I'm punished because my name - IN ENGLISH - doesn't fit their idea of a 'real person' - sorry that my parents (and yes i sent my birth certificate) in 1955 were so amused that i was born with copper color hair they thought it would be cutsey to name me after money.
So Zuck - light a fire under your staff. Get my account back. BTW i sent a bill to your AP dept for the time i've lost and for billing me for ads i couldn't manage. + 10% extra for aggrivation.
As of November 30.2016, Facebook stopped allowing ANY Christian material to be posted. I tried, twice, to upload a video I recorded from my church. I was doing this for a friend. Twice Facebook blocked to posting of this video. I checked the requirements for uploading videos. Mine was within the limits. Apparently, the reason it would not upload and post was due to the nature of the video. With this statement, I wish to let ALL American Christians about this crisis. Gary S
I received and unsolicited email from Facebook and Mark Zuckerberg & Bill Gates saying i could work as little as 3 ours a day and eard $357 without selling, processing emails or anything in that nature. At 73 i was looking for something to add to my social security about $100 per week and it seemed interesting enough especially when the 2 people involved were two of the richest people alive today..Maybe that's how they got their money ripping people off.
They advertised their program for $47.00 and once youpaid immedialey they hawed you to put up another 97 for the upgraded program and then som more for something else. i said no to the upgrades and saw as box with several videos. i clicked on one and someone started to give me the speil of my life. saing that i will make untold riches etc: i t hen explored the site and found that there were at least 11 more master videos and about 30 sub videos and all of it was mumbo jmjbo and u had to set up a secondary site wth word press and on and on..
i wonder when they were going to get to the make money part becuase all i heard was how to set up another site to make them money and they would let me know what products t advertise and to what groups according to therir demos which i am sure were slanted towards them.
so i called and asked for a refund and the young lady on the line employee # 401 initials MJ no name said i could only get back 1/2 because i peeked at the video. I never knew peeking at a video could destroy it so no one else could use it especailly on the internet. Then when i asked to talk to a spvsr, she said that she was busy with the queue and couldn't talk to me. So i caved in and said give me the 1/2 back but then i said why should i not get my hard earned money back so i called back and was told by someone else that once i sai ok to 1/2 that was it no more , noting i could do.
that is plain horse hockey pucks. if i have to broadcast it on TV (i have friends and NBC Miami i will and i will make sure that everyone hears about it on the internt.. i will put their names all over t he rags they try to sell. thank you
Studied at univ.Of pittsburg won 600000 dollars in a lottery ,number 6 out of 20 winners,batch #2551236002/244 ser#55643451907 tic#5647600545189, send 250 dollars for delivery to your doorstep of your cashiers ck#225792 of 600000 dollars facebook
The scam of winning 600000 in lottery ,being # 6 out of 20 winners katherine g.Hagarman of pittsburgh,pa.,studied at univ of pittsburgh with an accomplise jordan bank with a phone # of760-848-4258,they wanted me to send 250 dollars to receive this 600000 dollar check delivered to my doorstep.
I filed a simple post in opposition to a venomous attack on donald trump, suggesting that the post was partisan and analyzing why trump was not being racist, just speaking his mind.In short order, facebook had banned me for 24 hours.
Then, when i received a live chat and tried to reply to it, facebook acused me of trying to "upload a photo or video that facebook does not allow". The photo i was uploading was of a farm animal, a three legged pig, with a famous story of the pig named bill who had saved a farmers' wife. It is clear facebook was still retaliating against me for the reply in defense of trump. They banned me for 72 hours.
I wrote to facebook legal dept and asked them to reverse their misconduct decision. They have done nothing.
So, i may be required to sue them. However, i wanted the have a record of this incident.
Facebook clearly violated my rights in banning me for a simply reply to a venomous attack on trump, whom though i am not one of his reporters, i feel is being treated inappropriately by paid protestors funded by this george soros from canada. Obviuosly, the paid protestor/george soros have a direct line to facebook.
Clearly, facebook acts improperly towards public opinion that disagrees with mark zuckerberg's politics if a member of the public complains about it. And then, if you continue on with anything at all, he heaps on more days of suspension and abuses you, trying to behavior modify your opinion by harassing you in a psychotic manner. Facebook and mr. Zuckerberg have completely reversed the notions of safety, by attacking any political opinion he disagrees with, while claiming to be protecting the public.
Such shoudl relegate mark zuckerberg to a good long term behind bars, in my opinion. I think it's a crime, particularly trying to accuse people of posting improper photos. Note that i have spent thousands of dollars on advertising promotion with facebook and never violated their terms. But clearly facebook is granting privileges to hitlary clinton supporters to facebook bomb anyone supporting donald trump, just as george soros is paying bernie slanders supporters to assault and pelt trump rally supporters with eggs and punching them.
The behavior of facebook and the soros paid protestors, reminds me of the 1930s and the behavior of adolf hitler's brown shirts, the then growing n**i movement... Funny in that they call us that. I'm jewish, so i'm equally sensitive to the racist overtones of these paid promoters. The one above sent me a life threatening email, which facebook ignored, one of these "dont you ever do that again" typle letters, which from a rap star gangsta type is a death threat.
On Friday, October 23, 2015, I was contacted, via internet, by a individual claiming to be Charleen Anne from Facebook headquarters based in the USA, a Facebook Online Coordinator. She claimed to have good news from Facebook. She claimed that by random selection and by automated computer searcher, I won $500,000.00 USD which was made from Online Iternational Facebook Pool which was a new innovation by Facebook Authorities. This program takes place every year and I was the 4th. winner in the promotion. She re-assured me that this was real and legal. she then informed me that she was my claims agent and would guide through the steps to get my winnings. she indicated that my reward was attached to some numbers,o FB-225-8836, FB-962-60, FB-0051/994, and Serial Number (E4AF3748-2015.
I was then told to write them done keep them in a safe place. Then I was given the choice of payment options, check delivery or ATM card delivery. She then asked for my name, address, occupation, phone number, age, e-mail address. I asked her for her phone number and e-mail address. she gave me 210-901-8149 (this is a San Antonio, TX area code) and [email protected]. She then posted pictures of past winners. I gave her the information about myself. She then informed me that my check and some other relevant documents would be delivered by FedEx and that I would be paying FedEx for courier sevice. The delivery fee would be $450.00, and as soon as I make the payment, I would receive my winnings at my home by 9am tomorrow morning. I pointed out that FedEx does not deliver on Sunday. I also pointed out that her FB page indicated she lives in California, but the number to contact her was a san Antonio area code, and could she explain the difference? Her response was, as soon as I make the payment, my winnings would be delivered on Monday.She once again posted the same pictures of past winners.
When I questioned her about the validity of who she was, she said that she was telling me the truth and that she was a God fearing human and that I should not let my winnings slip away for being skeptical. She then stated that they giving me 100% assuraheck, she then told me that the nce and that I shouldn't let this blessing slip away. When I told her that I was ready with my check, she then informed me that the payment was now to be sent to Roberto Torres, Delphi, Indiana, USA, 46923. When I failed to respond right away, I received a long text, which included a waste of precious time, fear, and success. she then wanted my decision. I asked her if this was a scam? Her response was, I swear to GOD this is not a scam. Once again I asked her if this was a scam? Her response, Nothis not a scam. There has been no further conversation about the winnings. It should be noted that the last communication took place on the following Sunday.
Hello my name is Billy. I got e message on Facebook from a friend saying I was one of the lucky one to receive $50000. All I have to do is send $500 by money gram to a certain address and I shall receive my check in seven hours by a Fedex truck. I believed my friend and sent the money knowing I would receive $50000. I got a text message from this lady a few hours later saying that the Fedex truck was stopped by the IRS and in order to receive my money I have to pay the IRS there share which was $1500. But I told the lady that is all the money I have to give her. That we are not a rich family. We live by check by check. The only reason I gave you $500 is that you told me I would be receiving $50000 in seven hours. I also told her that I would go to the IRS in the morning to see where my money was and how I could get it. She stated that I should keep this a secret that all IRS companies are different and that she dosen't want to be harrassed by anyone. She told me she is a Christian women that that was not her thing to talk ugly to people. I figured out when I told her I was going to go talk to the IRS and for me to keep it a secret something wasn't right. All I want is my money back or to get this lady in trouble. I want justice for what she did and doing to everyone else. She also took $10000 from one of my other friend. Please let me get justice for what she is doing to everybody. I worked to hard for my money. Thanks
For the past several days I have not been able to log in to my Facebook account from either of my computers. I have searched the internet for any and all solutions I could find, including what Facebook help I could find.
I'm sure that I have not posted or "shared" any content that would have FB "blacklist" me. All of the info that I've found on the internet of people that have had the same problem, but nothing has worked.
All I get when trying to log in is a white screen. I have searched for tech support numbers. There aren't any at all. You would think that a company like FB would have some support. They have over a million(s) sunscribers.
Does anybody have a clue as to what, if anything I could do? Please reply to this report.
Facebook, Inc. Reviews
This is the letter I sent to Facebook Leadership team over five days ago and I have not received not one response.
In 2012, I deleted my account for 5 years and then got back on in 2017 to help a friend promote her book.
I have always disliked Facebook because I see what it does to children socially. I have known it to break up marriages and lower people's self esteem.
However, I have also seen it do great in the business field when promoting your business.
So when I signed back up to promote two of my businesses they accused me of soliciting people to be my friends. I don't have to solicit nobody because more than 3,000 people requested to be my firend within two days.
But my major problem with them is not them blocking me because at the end of the day I'm a hard worker and if I needed be I would knock door to door to promote my business.
I spent $25 dollars in just two days and when my account when closed I had noone to contact to refund my money that was used to promoting my businesses. Not only is that unprofessional but what billionaire company has the right to not have a customer service department to answer questions. Even Apple which is one of the biggest brands out here has the best customer service and can be reached at anytime.
This is not only ludacris but what gives them the right to take advatage of consumer like this.
Hello Mr. Zuckerberg, I’m writing to you bc after I spent hard earned money on marketing with your company and now my account has been deactivated by your team for verication purposes. They first accused me of soliciting followers which I would not do that at all. And now they have shutdown my account all together. I didn’t even use Facebook for over five years due to my religious beliefs. So now that I would like to use it. They want to be so unprofessional and shutdown my account. I need some resolve to this matter. All the best, Ernestine (Tina) Combs
I googled a help number, top result was this number and a link that redirected to listed site. The man was great fun to toy along as he told me to talk sensibly, write things down so I don't get confused again, and definitely don't call my bank or I'll be screwed. John Rodriguez (from pakistan- employee ID fb256zx) who actually was also calling himself Joe told me I sent some transaction thru facebook to a wung le in China. Did I know a wung le? No? Am I sure? Oh no, I must have been hacked said john/Joe. I actually was very interested because he knew some of my Facebook transaction history info but I digress. Yes, I called the number like an idiot but I immediately knew it was a scam when an Indian man in a noisy room answered. John told me to fix my account I needed a Google play card. Had I heard of that? I told him no (eyeroll) and he said WOW REALLY WOW WELL you get them at any store.
Wait, I thought I needed one? No said John you need two worth 50 bucks each. One so we can block wung le and one to put a firewall on my Facebook account. Lol. Okay well I don't have any money joe/John What do I do? He was seriously pissed. He said go get the money and call me back directly as soon as possible. His direct line was 855-490-9444 I said "I'm gonna be honest this almost sounds like a scam." My husband grabbed the phone at this time. He said "hi John who are you with?" John said "I'm with Facebook." "And what's your last name John?" "Rodriguez." "Oh interesting. John Rodriguez from Facebook need us to buy him two Google play cards. Try again john." John then hung up. Oh well. Fun while it lasted.
In 2016 US District Judge Beth Labson Freeman in San Jose, California on Tuesday said a class of plaintiffs estimated in the hundreds of thousands may press their claim that Facebook should change how it handles online transactions by minors. Unfortunately, facebook is violating a court order by refusing to refund the authorized payments. I am now out almost $1,400 because of the ease a child can access facebook payments on the games application without any authentication that it is the cardholder.
Under the court order, FB was mandated to refund unauthorized purchases made by minors...I can't reach anyone and they have refused to refund the unauthorized charges.
I have had numerous online fraud attempts made to me. One was for Speedy Cash for 4K at 5.99% interest. I am in need of supplemental funding to get by while looking for work and I'm aware of most of these loaning companies charging high interest rate loans so this looked too good to be true.
There address is not one of the Speedy Cash locations listed on their website but, the number provided would have a person answer. He went by the name Sam Fletcher at 914 area code and the location of the so called office was in Kansas. They got my bank routing and account number and then placed a deposit which I did not have to sign any loan docs to have this occur but, it was a neccessary step before the $4,000 was to be deposited. My bank notified me via online notice that a deposit attempt for $946 was coming in but, they rejected it because the deposit endorsement did not match my signature and was coming from a unfamiliar address. So, I called this Sam Fletcher back and he then said I would have to go purchase a credit card from walgreens to pay for a processing fee in order for the funds to be transfered. Nothing of this was in their loan agreement and I knew then that it was a scam.
The call I recevied form the Facebook and Google job offers were from 844-383-0476. The voice mail of a younger lady said to go to careerapply.org to fill out an online app to earn 550 a dau working from home. I immediately went to look up careerapply on google and below the .org listing was your notice of this potential scam so I loogged into this site to report it and did not call the number yet.
Looking for a job is now detremental to your own existance !! Can someone please help me ?
I can't log into Facebook.
facebook.com/eugene.byers
I keep getting asked to verify account
from my old phone number (201)-207-2978.
I can't receive the verification code.
I can't log in to update the phone number
to receive the verification code.
Facebook appears nonchalant.
Any suggestions?
I bought this glass in Facebook for my daughter, today they charge myvacvountbsttopnplaying $39.95 when they had a deal to only will $6.95 For the shipping as a special they had. And according with the article regular price was $24.95.what an scam I checked the amount in the bank today, and I have in dispute. I hope you can help me is a fraud. Thank you, hoping to hear from you soon thank you again. , Mercedes F
FAcebook stole $180 from me. I had purchased numerous gaming tokens thru various Facebook gaming sites and without any reason, they disabled my account and have refused to let me access the games in which i paid for.
I have written over 15 emails to [email protected], [email protected] and [email protected] since Aug 25, 2017 when they first blocked my account.
I either want access to the games that I purchased tokens for, or a complete refund.
I thouroughly upset that not a single email has been responded to.
I signed up for my personal facebook account last Thursday and in less than 24 hours they disabled my account without any explanation. I had included photo, background and cell phone number with confirmation coded included. First, they said I inserted a blurry picture, which is not true, and because of that my account had to be analyzed then they disabled the account. Unbelievable!
On Sunday, September 10, Facebook suddenly blocked access to my account with a "security screen" demanding that I enter a "security code." The problem is that they had texted the code to a mobile account that is no longer in service.
I sent many notices to the "help" link in Facebook. I got an autoresponse saying my notice would be "used to improve Facebook."
I reset my password several times and received email notices about that at my yahoo email account. The notices had a return address for Facebook security and I sent several emails explaining my problem and asking that the email me the security code, or just remove the check screen altogether. No replies.
I know my account still exists because I get emailed notifications at my yahoo mail account. These are the same notifications seen in the dropdown menu on my account's newsfeed.
I have made screenshots of all these screens if you need them.
I purchased a Facebook Game Card, at Target & had applied $10 to it. I came home,
scratched off the film from the pin number. I went to http://www.facebook.com/dedemption . I entered the pin number & it worked. But, there was no money applied to my Facebook account.
On 4/14/2017 I am told that I must open an account with Facebook because I had received unauthorized charges to my bank card to file a dispute with Facebook. I open account and click the link they sent to file the dispute with Facebook, it asked for first 6 digits of my card and last 4 digits of my card and details of dispute etc. I get a Facebook case number (396965031)
• On 4/17/2017 A representative of Facebook responds to me to send in a list of all the charges with the dates and amounts of all the charges that I am disputing for an investigation
• On 4/17/2017 I send in my list with all charges and dates and amounts as requested
• On 4/19/2017 I ask on the status of the investigation
• On 4/21/2017 Arthur- From FB Risk Management informs me that the investigation showed someone used my card without me knowledge or my consent and he has given a refund of all the charges. He also said he removed my card from this person's account.
• On 4/22/2017 I asked when can I expect these charges to get returned to my card
• On 4/24/2017 Rebecca responds she verified all have been charges on list have been refunded by Arthur and successfully issued to card and to allow 7-9 business days for your refund to be received
• On 4/27/2017 I ask again about the returned charges and ask status
• On 5/2/2017 Arthur- From FB Risk Management confirms that he and Facebook had already provided me a full refund on all the charges and to wait 7-9 days
• On 5/8/2017 I wrote back to Arthur with a list of the remaining charges that were left that had not been refunded from the list sent on 4/17/2017, and asked him to check when he had made the refunds on them and please tell me the date so my card company could do a trace and the missing refunds
• On 5/9/2017 Arthur- From FB Risk Management emailed me again, that all the charges were refunded and have been successfully issued to the card and to allow 7-9 business days for your refund to be received
• On 5/10/2017 I send list again and write back could he please give me the date so my card company can trace them
• On 5/10/2017 Rebecca from Facebook responds stating It looks like a family member or someone you may know personally made these unauthorized charges I suggest you contact any person who may have had access to your account and ask them if they've used it. Because our Payment Terms don’t allow for refunds in this case, I'm unable to issue you one.
• On 5/10/2017 I respond with list again and tell her that there was an investigation and it showed the charges were done by someone without me knowledge or my consent and remind her that on 4/24/2017 she her self-verified they were refunded and sent back to my card.
We attempted a Facebook Messenger transfer of $200 to my sister's bank account but received an error message that the transfer failed. Assuming that no money had been debited from our account, we then repeated the transfer which was successful on our second attempt. However, when we checked our bank account, there were two transactions for the same amount on the same date to my sister. We called my sister to determine whether she had received two transfers from us on that date and she checked her bank records and confirmed that she only received one such transfer. Somewhere out there, presumably in some Facebook bank account, is the proceeds from our original failed transaction. We called our bank and they told us that it was a third party transaction for which they were not responsible. There is no way to contact Facebook about correcting this error. I called my niece who works for VISA and she told us that Facebook does not have a customer service department to resolve any issues that may occur with their Messenger transfer service. She suggested that we file a complaint with our bank which is what we intend to do. I find it horribly irresponsible for such a popular and widely used online service provider to not provide some sort of process for resolving such issues. This is not just a failed friend request, this is real money which we consider as stolen from us with no way to amicably resolve the error. I would highly recommend against using Facebook Messenger money transfer until a transparent dispute process is instituted by Facebook.
Facebook has time and again used its vast network of users to gather and keep its data for political and dominance purpose.
One need not be reminded of the overheard accidental conversation between Facebook owner, Mark Zuckerberg and Chancellor Merkel, to use Facebook to censor news about the Muslim migration crisis. Facebook is willing to sacrifice our freedom values for political alignment. Tehy have in the past red-handedly caught changing algorithms and users timeline data for their own interest.
Why Am I Writing this?
Aside from the above worrying abuse by Facebook. On 15th March 2017, Lately my account has been banned for no apparent reason. I am the sole and genuine owner of this account. Apparently I can only presume, some comments I put out there on Facebook, the open global discussions, are not well liked or "approved of" by Facebook. They sought to BAN my account permanently. Not censor but ban.
In the facebook system, it sought to verify my identity. I was able to answer all the friend recognistion questions without mistakes, or very low error. And upon lastly was emailed by "Facebook Team" (without any identification by this Facebook personnel. Very un-transparent and shadiness by Facebook Team way of approaching us users). The person behind the email request, requested for government ID. To which i had emailed my respond with my Driving License and employment ID, covering my home address and iD number.
That staff replied stating the documents are not acceptable, even though they are my genuine official IDs. Now what is wrong with this situation? Firstly, we have no assurance, as regulations do not guarantee the CONFIDENTIAL DATA are not purged from Facebook database and servers. All we have is Facebook's word for it. The very same company that intrudes on us. Second, the staff is anonymous. We users are sending our private IDs to total strangers.
The staff did not want to entertain, nor use basic logic in their request. This is such because in their compulsory rigid request for identification (which i had given), there is no way they could verify against my Facebook data/photos/everything. Facebook wanted my ID details, photo, DOB. They refuse to check my photo (given to them) against my photo uploads.
Naturally anyone would be frustrated and angry, at how Facebook team are:
1) Holding our data/account at ransom
2) Demanding private ID and uncensored data of ours in our official government ID
3) Demanding photo, ID number, Date of Birth.
4) Refuse to reason with users. Instead choose to ignore, and hold our data at their expense.
5) Using our data uploaded to their servers, and monetizing it for Facebook marketing, which is to say subject to their UNFAIR Terms and Conditions. They are literally making use of our time at Facebook and enriching themselves. YET they are abusing our data. Because they are in a position to take advantage.
We need not be reminded of the past reported cases of Facebook providing user personal information, location, and crucial data about ourselves to Enforcements regarding the Black Lives Matter, and another the documentary showing how Facebook infringes on our privacy, and how Zuckerberg avoided the interview. Many more such abuse.
Start acting now, and slowly move away from facebook.
Spend less time on the platform, don't enrich them. It's a waste of time surfing anyway.
Use other platforms. They are much less controversial.
Messaged by pretending to be the lottery delivery people and they were "processing the paperwork" and it would be delivered in the morning. I ended up sending in $150 for the "filing fee".. Thank God I used moneygram, because I reported Mary Katherine Bonds facebook profile and my Aunts kathy Donigans second profile that just disappeared. My Aunts original profile had been hacked and she messaged me telling me to add this Mary lady and send her money because I was part of the Facebook Lottery. TOTAL BS
On 12/16/2016 - my facebook account was disable for me to verify my name - the FIFTH time i've had to do this in 3 years. I manage social media for at least 6 companies. It is now 1 month later and even though i sent in my documents immediately I still am shut out.
On 12/31 - they billed me for ad campaigns that i had zero control over. I couldn't even look at the matrix. When the owner of one of the companies - who is listed as an editor on the page - complained to FB - and his NAME is the same as the Company page, he was told that they could only speak to the admin and shut down the conversation.
This has cost me -
Credibility
Money
Time
and at least 1 job.
While I understand the need for transparency - NOT everyone is trying to put out fake news or whatever the excuse of the day is.
The fact that they want us to buy ad space or we get shut out of 'suggested' pages - is egregious -
also - there is not a way to appeal or find out where in the process you are. because in order to do that you have to be able to "sign in" which isn't an option either. - they have been reviewing my documents for a month. I'm punished because my name - IN ENGLISH - doesn't fit their idea of a 'real person' - sorry that my parents (and yes i sent my birth certificate) in 1955 were so amused that i was born with copper color hair they thought it would be cutsey to name me after money.
So Zuck - light a fire under your staff. Get my account back. BTW i sent a bill to your AP dept for the time i've lost and for billing me for ads i couldn't manage. + 10% extra for aggrivation.
As of November 30.2016, Facebook stopped allowing ANY Christian material to be posted. I tried, twice, to upload a video I recorded from my church. I was doing this for a friend. Twice Facebook blocked to posting of this video. I checked the requirements for uploading videos. Mine was within the limits. Apparently, the reason it would not upload and post was due to the nature of the video. With this statement, I wish to let ALL American Christians about this crisis. Gary S
This is at least the second time (I think more) that I know credits were removed from account.
I went to bed with 900,000 credits and woke up with 6000 something.
Recently, I also paid for credits that I did not receive and they refuse to refund
or give you credits because they corrected their own mistake on another ripoff
previously!
I will never give them money again. I am disabled and this is the only entertainment I
pay for, but no one wants to do businesss with a company taking money and not
providing service.
I received and unsolicited email from Facebook and Mark Zuckerberg & Bill Gates saying i could work as little as 3 ours a day and eard $357 without selling, processing emails or anything in that nature. At 73 i was looking for something to add to my social security about $100 per week and it seemed interesting enough especially when the 2 people involved were two of the richest people alive today..Maybe that's how they got their money ripping people off.
They advertised their program for $47.00 and once youpaid immedialey they hawed you to put up another 97 for the upgraded program and then som more for something else. i said no to the upgrades and saw as box with several videos. i clicked on one and someone started to give me the speil of my life. saing that i will make untold riches etc: i t hen explored the site and found that there were at least 11 more master videos and about 30 sub videos and all of it was mumbo jmjbo and u had to set up a secondary site wth word press and on and on..
i wonder when they were going to get to the make money part becuase all i heard was how to set up another site to make them money and they would let me know what products t advertise and to what groups according to therir demos which i am sure were slanted towards them.
so i called and asked for a refund and the young lady on the line employee # 401 initials MJ no name said i could only get back 1/2 because i peeked at the video. I never knew peeking at a video could destroy it so no one else could use it especailly on the internet. Then when i asked to talk to a spvsr, she said that she was busy with the queue and couldn't talk to me. So i caved in and said give me the 1/2 back but then i said why should i not get my hard earned money back so i called back and was told by someone else that once i sai ok to 1/2 that was it no more , noting i could do.
that is plain horse hockey pucks. if i have to broadcast it on TV (i have friends and NBC Miami i will and i will make sure that everyone hears about it on the internt.. i will put their names all over t he rags they try to sell. thank you
Studied at univ.Of pittsburg won 600000 dollars in a lottery ,number 6 out of 20 winners,batch #2551236002/244 ser#55643451907 tic#5647600545189, send 250 dollars for delivery to your doorstep of your cashiers ck#225792 of 600000 dollars facebook
The scam of winning 600000 in lottery ,being # 6 out of 20 winners katherine g.Hagarman of pittsburgh,pa.,studied at univ of pittsburgh with an accomplise jordan bank with a phone # of760-848-4258,they wanted me to send 250 dollars to receive this 600000 dollar check delivered to my doorstep.
I filed a simple post in opposition to a venomous attack on donald trump, suggesting that the post was partisan and analyzing why trump was not being racist, just speaking his mind.In short order, facebook had banned me for 24 hours.
Then, when i received a live chat and tried to reply to it, facebook acused me of trying to "upload a photo or video that facebook does not allow". The photo i was uploading was of a farm animal, a three legged pig, with a famous story of the pig named bill who had saved a farmers' wife. It is clear facebook was still retaliating against me for the reply in defense of trump. They banned me for 72 hours.
I wrote to facebook legal dept and asked them to reverse their misconduct decision. They have done nothing.
So, i may be required to sue them. However, i wanted the have a record of this incident.
Facebook clearly violated my rights in banning me for a simply reply to a venomous attack on trump, whom though i am not one of his reporters, i feel is being treated inappropriately by paid protestors funded by this george soros from canada. Obviuosly, the paid protestor/george soros have a direct line to facebook.
Clearly, facebook acts improperly towards public opinion that disagrees with mark zuckerberg's politics if a member of the public complains about it. And then, if you continue on with anything at all, he heaps on more days of suspension and abuses you, trying to behavior modify your opinion by harassing you in a psychotic manner. Facebook and mr. Zuckerberg have completely reversed the notions of safety, by attacking any political opinion he disagrees with, while claiming to be protecting the public.
Such shoudl relegate mark zuckerberg to a good long term behind bars, in my opinion. I think it's a crime, particularly trying to accuse people of posting improper photos. Note that i have spent thousands of dollars on advertising promotion with facebook and never violated their terms. But clearly facebook is granting privileges to hitlary clinton supporters to facebook bomb anyone supporting donald trump, just as george soros is paying bernie slanders supporters to assault and pelt trump rally supporters with eggs and punching them.
The behavior of facebook and the soros paid protestors, reminds me of the 1930s and the behavior of adolf hitler's brown shirts, the then growing n**i movement... Funny in that they call us that. I'm jewish, so i'm equally sensitive to the racist overtones of these paid promoters. The one above sent me a life threatening email, which facebook ignored, one of these "dont you ever do that again" typle letters, which from a rap star gangsta type is a death threat.
Sent a message to me telling me i won money in a facebook drawing. Then she said i wouldnt get the winnings until i sent $400 to them first.
On Friday, October 23, 2015, I was contacted, via internet, by a individual claiming to be Charleen Anne from Facebook headquarters based in the USA, a Facebook Online Coordinator. She claimed to have good news from Facebook. She claimed that by random selection and by automated computer searcher, I won $500,000.00 USD which was made from Online Iternational Facebook Pool which was a new innovation by Facebook Authorities. This program takes place every year and I was the 4th. winner in the promotion. She re-assured me that this was real and legal. she then informed me that she was my claims agent and would guide through the steps to get my winnings. she indicated that my reward was attached to some numbers,o FB-225-8836, FB-962-60, FB-0051/994, and Serial Number (E4AF3748-2015.
I was then told to write them done keep them in a safe place. Then I was given the choice of payment options, check delivery or ATM card delivery. She then asked for my name, address, occupation, phone number, age, e-mail address. I asked her for her phone number and e-mail address. she gave me 210-901-8149 (this is a San Antonio, TX area code) and [email protected]. She then posted pictures of past winners. I gave her the information about myself. She then informed me that my check and some other relevant documents would be delivered by FedEx and that I would be paying FedEx for courier sevice. The delivery fee would be $450.00, and as soon as I make the payment, I would receive my winnings at my home by 9am tomorrow morning. I pointed out that FedEx does not deliver on Sunday. I also pointed out that her FB page indicated she lives in California, but the number to contact her was a san Antonio area code, and could she explain the difference? Her response was, as soon as I make the payment, my winnings would be delivered on Monday.She once again posted the same pictures of past winners.
When I questioned her about the validity of who she was, she said that she was telling me the truth and that she was a God fearing human and that I should not let my winnings slip away for being skeptical. She then stated that they giving me 100% assuraheck, she then told me that the nce and that I shouldn't let this blessing slip away. When I told her that I was ready with my check, she then informed me that the payment was now to be sent to Roberto Torres, Delphi, Indiana, USA, 46923. When I failed to respond right away, I received a long text, which included a waste of precious time, fear, and success. she then wanted my decision. I asked her if this was a scam? Her response was, I swear to GOD this is not a scam. Once again I asked her if this was a scam? Her response, Nothis not a scam. There has been no further conversation about the winnings. It should be noted that the last communication took place on the following Sunday.
Hello my name is Billy. I got e message on Facebook from a friend saying I was one of the lucky one to receive $50000. All I have to do is send $500 by money gram to a certain address and I shall receive my check in seven hours by a Fedex truck. I believed my friend and sent the money knowing I would receive $50000. I got a text message from this lady a few hours later saying that the Fedex truck was stopped by the IRS and in order to receive my money I have to pay the IRS there share which was $1500. But I told the lady that is all the money I have to give her. That we are not a rich family. We live by check by check. The only reason I gave you $500 is that you told me I would be receiving $50000 in seven hours. I also told her that I would go to the IRS in the morning to see where my money was and how I could get it. She stated that I should keep this a secret that all IRS companies are different and that she dosen't want to be harrassed by anyone. She told me she is a Christian women that that was not her thing to talk ugly to people. I figured out when I told her I was going to go talk to the IRS and for me to keep it a secret something wasn't right. All I want is my money back or to get this lady in trouble. I want justice for what she did and doing to everyone else. She also took $10000 from one of my other friend. Please let me get justice for what she is doing to everybody. I worked to hard for my money. Thanks
For the past several days I have not been able to log in to my Facebook account from either of my computers. I have searched the internet for any and all solutions I could find, including what Facebook help I could find.
I'm sure that I have not posted or "shared" any content that would have FB "blacklist" me. All of the info that I've found on the internet of people that have had the same problem, but nothing has worked.
All I get when trying to log in is a white screen. I have searched for tech support numbers. There aren't any at all. You would think that a company like FB would have some support. They have over a million(s) sunscribers.
Does anybody have a clue as to what, if anything I could do? Please reply to this report.