Ordered kids clothing, received the order and was billed monthly (29.95) for a membership that I didn't authorize. It took hours on the phone through their automated phone system before I could talk to a person. The representative left me on hold for an additional 20 minutes and refused to give me their physical address so I could report them to the Better Business Bureau. Stay away, it's a scam.
I purchased 2 pairs of shoes on the Fabkids website and I agreed to their terms. I knew that I had to call and cancel my membership before 30 days was up so that I would not be charged $29.95. I called and spoke to a representative that assured me that my membership was cancelled and that I would not be charged.However, when I checked my account 2 days letter they tried charging my account several times causing me to be charged $108 in overdraft charges and then once my husband's pay check deposited that charged my account 29.95. I contacted them again to dispute their actions before contacting my bank and they denied that they ever spoke to me previously regarding cancelling my account and they never cancelled my membership. They refused to refund my money.
These folks are still at it. When you purchase from them, they have sneaky ways for you to sign up for monthly charges of 29.95 or 49.95. We called to cancel and did get through. I was so furious that I call the credit card company to dispute the charges. Chase told me that there have had so many disputes that they have an agreement with fabkids that you will automatically get back 3 months of charges no questions asked. I would not waste much time talking to their customer care based on the comments here. I would go directly to the credit card company.
Fabkids.com Reviews
I had no acknowledgement that www.fabkids.com charged a monthly fee I just got charged for 29.95 without my authorization and I want my money back
Ordered kids clothing, received the order and was billed monthly (29.95) for a membership that I didn't authorize. It took hours on the phone through their automated phone system before I could talk to a person. The representative left me on hold for an additional 20 minutes and refused to give me their physical address so I could report them to the Better Business Bureau. Stay away, it's a scam.
I purchased 2 pairs of shoes on the Fabkids website and I agreed to their terms. I knew that I had to call and cancel my membership before 30 days was up so that I would not be charged $29.95. I called and spoke to a representative that assured me that my membership was cancelled and that I would not be charged.However, when I checked my account 2 days letter they tried charging my account several times causing me to be charged $108 in overdraft charges and then once my husband's pay check deposited that charged my account 29.95. I contacted them again to dispute their actions before contacting my bank and they denied that they ever spoke to me previously regarding cancelling my account and they never cancelled my membership. They refused to refund my money.
These folks are still at it. When you purchase from them, they have sneaky ways for you to sign up for monthly charges of 29.95 or 49.95. We called to cancel and did get through. I was so furious that I call the credit card company to dispute the charges. Chase told me that there have had so many disputes that they have an agreement with fabkids that you will automatically get back 3 months of charges no questions asked. I would not waste much time talking to their customer care based on the comments here. I would go directly to the credit card company.