I reported this to BBB of oklahoma but got nowhere and this is nothing but a scam it does not work it has false advertisement of being able to monitor others phone calls which I needed to do with my sons phone since I was a single mom with a teenage son. I tried to download the spyware to unzip but it is not correct format any communication to support except two times were answered and for the first email I demanded a refund and did not receive. Keep your money its a big fat rip off!
I bought the EZ-CSI product for $137 because of their advertisements of being able to track and monitor my children's phone. Once paying for the product and not being able to download it on my phone I emailed them they said it needs to be downloaded on a computer which I was not informed of when I bought the product, but I did not own one at the time anyway so I went to work and used my work computer got the product put on the computer downloaded onto my phone and it still did not work once I got it on my phone. I emailed them once again to see if I can get a refund when I was informed that this was a non-refundable product all they offered with customer service and the customer service did not help me get the product on my phone so I have not ever been able to use the product and they still have my $137. I even asked if they could email me step-by-step instructions to download onto the computer and transfer to my phone with no response. So I just want everyone to be aware that this is a rip off this product does not work and you will not get your money back please do not fall for their scam and buy their product.
EZ-CSI Reviews
I reported this to BBB of oklahoma but got nowhere and this is nothing but a scam it does not work it has false advertisement of being able to monitor others phone calls which I needed to do with my sons phone since I was a single mom with a teenage son. I tried to download the spyware to unzip but it is not correct format any communication to support except two times were answered and for the first email I demanded a refund and did not receive. Keep your money its a big fat rip off!
I bought the EZ-CSI product for $137 because of their advertisements of being able to track and monitor my children's phone. Once paying for the product and not being able to download it on my phone I emailed them they said it needs to be downloaded on a computer which I was not informed of when I bought the product, but I did not own one at the time anyway so I went to work and used my work computer got the product put on the computer downloaded onto my phone and it still did not work once I got it on my phone. I emailed them once again to see if I can get a refund when I was informed that this was a non-refundable product all they offered with customer service and the customer service did not help me get the product on my phone so I have not ever been able to use the product and they still have my $137. I even asked if they could email me step-by-step instructions to download onto the computer and transfer to my phone with no response. So I just want everyone to be aware that this is a rip off this product does not work and you will not get your money back please do not fall for their scam and buy their product.