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report scamCountry | United States |
State | Florida |
City | West Palm Beach |
Address | 100 Sansburys Way STE 118 |
Phone | 1 561-290-5553 |
Website | https://experimax.com/locations/west-palm-beach-fl/ |
Experimax West Palm Beach Reviews
Do not go here, I decided to drop off my MacBook Pro at Experimax to repair the display that was damaged because apple had over a week wait for the a Genius Bar appointment and Experimax promised it would take 3-4 days. After waiting nearly 2 weeks they returned a MacBook that had a low quality 3rd party screen that was dim and cloudy in comparison to the original. After expressing my disappointment and frustration to Josh the manager and explaining that I had felt misled, the only remedy he offered was replacing it with a screen that they would remove from a used MacBook that they had for sell in the store which had signs of wear and scratches.
In summary go to Apple, this was a nightmare I ended up waiting twice as long as I would have if I went to apple and paid $500 for a used screen, apple would have replaced it with new first party parts for the same... I am extremely disappointed and will leave this review everywhere that I can.