I ordered an article on the site www.eurotaku.com for a value of 311€ on 27 october 2017 and never received it (today 06 March 2018). It's written at the time of payment that Paypal doesn't work temporarily on the website, which leaves no choice but to pay by bank transfer to an account in Switzerland of Mr. Nuno Lopes. I wrote to Nuno Lopes via the email address of the website because I paid but the status of the order didn't change...but the mail address is wrong. I noticed that there was a second address that I used to indicate that I had sent the money and therefore he had to send the article. Mr. Lopes, the manager of his business, assured me that he had not received the payment during many weeks until I gave proof of transfer by my bank and that I threatened to lodge a complaint. I had several exchanges of messages with Mr. Lopes who assured me that my article had been sent by Airmail without follow-up, that he don't know where my package was and that I had to wait more. After more than two months, I threatened to file a complaint again, which I did, and asked for a refund through my bank which made the request directly to his bank in Switzerland. Mr. Lopes refused the refund me. He said me that my complaint was worthless, that my attitude was a shame and block me on Facebook Messenger. Today it's been more than 4 months and I never received my order. Nuno Lopes no longer responds to emails. I have currently used a government website to denounce this frumpy business hoping to bring Nuno Lopes to justice and put an end to his rogue activity.
Eurotaku Reviews
I ordered an article on the site www.eurotaku.com for a value of 311€ on 27 october 2017 and never received it (today 06 March 2018). It's written at the time of payment that Paypal doesn't work temporarily on the website, which leaves no choice but to pay by bank transfer to an account in Switzerland of Mr. Nuno Lopes. I wrote to Nuno Lopes via the email address of the website because I paid but the status of the order didn't change...but the mail address is wrong. I noticed that there was a second address that I used to indicate that I had sent the money and therefore he had to send the article. Mr. Lopes, the manager of his business, assured me that he had not received the payment during many weeks until I gave proof of transfer by my bank and that I threatened to lodge a complaint. I had several exchanges of messages with Mr. Lopes who assured me that my article had been sent by Airmail without follow-up, that he don't know where my package was and that I had to wait more. After more than two months, I threatened to file a complaint again, which I did, and asked for a refund through my bank which made the request directly to his bank in Switzerland. Mr. Lopes refused the refund me. He said me that my complaint was worthless, that my attitude was a shame and block me on Facebook Messenger. Today it's been more than 4 months and I never received my order. Nuno Lopes no longer responds to emails. I have currently used a government website to denounce this frumpy business hoping to bring Nuno Lopes to justice and put an end to his rogue activity.