On 11/04/2019 I logged onto my local Florida county tax collectors website & proceeded to renew the registration on 5 vehicle / trailer plates. Somehow without my knowledge or consent, in the process my request was transfered to etags LLC, an independent entity, who then proceeded to complete the registrations adding excessive & unnecessary fees to the normal cost.
On 11/05/2019 I received several emails confirming the transactions to which I replied that they should be canceled & cancellation confirmation email was returned. As it was after their listed business hours I called the next morning at 9 am to confirm cancellation & was informed the registration stickers has already been sent.
I called the local tax collectors office & was told this scam has been going on for a while with numerous complaints from citizens. They suggested I stop credit card payment & notify the attorney general, which I did. I went to Ripoff.com & noticed numerous other individuals have also complained about this scam.
I ordered a tag renewel from local DMV and was glad to see that I could do that on line. Instead of 36 dollars they charged me $65.50 because they use a company eTags and the fee for the service is 19.95 plus $3 as Agency fee. There are other fees too: credit card convenience fee $2.50 and shipping and handling $3.95!! I almost fainted when I saw the charges. If I new all this I could go to DMW myself and pay the tag fee. This is a complete ripoff.
On Feb 22, 2018, etags sent me a notice to renew auto tag, they make it seem like they are the department of registration of motor vehicle and the billing said to make a payment of $24.40 with a $5.00 discount of you renew before the experation date. After I made payment with my CC, they sent a receipt of $ 60.50, but when you make payment it only shows $24.40 - $5 (discount) and nothing else. Total RIPOFF....
eTags Reviews
On 11/04/2019 I logged onto my local Florida county tax collectors website & proceeded to renew the registration on 5 vehicle / trailer plates. Somehow without my knowledge or consent, in the process my request was transfered to etags LLC, an independent entity, who then proceeded to complete the registrations adding excessive & unnecessary fees to the normal cost.
On 11/05/2019 I received several emails confirming the transactions to which I replied that they should be canceled & cancellation confirmation email was returned. As it was after their listed business hours I called the next morning at 9 am to confirm cancellation & was informed the registration stickers has already been sent.
I called the local tax collectors office & was told this scam has been going on for a while with numerous complaints from citizens. They suggested I stop credit card payment & notify the attorney general, which I did. I went to Ripoff.com & noticed numerous other individuals have also complained about this scam.
Apparently when on the DMV website it redirects you etags and then you receive an email with a total of $65.50. It should have only cost me $36.10
I ordered a tag renewel from local DMV and was glad to see that I could do that on line. Instead of 36 dollars they charged me $65.50 because they use a company eTags and the fee for the service is 19.95 plus $3 as Agency fee. There are other fees too: credit card convenience fee $2.50 and shipping and handling $3.95!! I almost fainted when I saw the charges. If I new all this I could go to DMW myself and pay the tag fee. This is a complete ripoff.
On Feb 22, 2018, etags sent me a notice to renew auto tag, they make it seem like they are the department of registration of motor vehicle and the billing said to make a payment of $24.40 with a $5.00 discount of you renew before the experation date. After I made payment with my CC, they sent a receipt of $ 60.50, but when you make payment it only shows $24.40 - $5 (discount) and nothing else. Total RIPOFF....