We bought the car new and were rear-ended . Eskridge dealership told us to pick up the car it was ready. When we got there not only was it not ready , the bumper protector had bubbles all in it. Then we waited 40 minutes to an hour and all they did was fix the bulb and told us it was ready again! When we complained about the bubbles we were told that their bodyshop wasn't capable of fixing it correctly and all they could do is to advise us to go elsewhere to have it fixed and returned our money for the protector! In addition, they left over-spray of some kind that make a rough surface on the passenger's side of the vehicle! This isn't the kind of service that kne would expect from a Lexus Dealership! I was ripped off!
Eskridge Lexus of Oklahoma City Reviews
We bought the car new and were rear-ended . Eskridge dealership told us to pick up the car it was ready. When we got there not only was it not ready , the bumper protector had bubbles all in it. Then we waited 40 minutes to an hour and all they did was fix the bulb and told us it was ready again! When we complained about the bubbles we were told that their bodyshop wasn't capable of fixing it correctly and all they could do is to advise us to go elsewhere to have it fixed and returned our money for the protector! In addition, they left over-spray of some kind that make a rough surface on the passenger's side of the vehicle! This isn't the kind of service that kne would expect from a Lexus Dealership! I was ripped off!